We are using the official whatsapp business cloud api (with Make).
We are wondering if there is any chance we can send messages to groups we are list in?
I could not found any documentation about it.
Thanks!
Related
Is it possible to use the WhatsApp business API to communicate with users and also allow them to forward content from WhatsApp directly to our application. For example enabling Web-hooks for different WhatsApp channels to receive the messages from those channels. If yes, can someone guide me how can we implement this feature? and how can we authorize those channels with our WA business account
Finding sources/documentation for developing needed feature
Whatsapp API allows you to Broadcast messages to Unlimited Users, automate notifications, integrate Chatbots, provide Live Chat on Multiple devices and many more functions. Install the WhatsApp Business API Client and then Install your API client. Once your client is working, you can update your application settings. Start using the client, Register your phone number with an API call to /account and send a test message with a call to /messages . let me know if u find this helpful.
Yes, it is possible. The WhatsApp Business Platform allows medium and large businesses to communicate with their customers at scale. Using their APIs, businesses can connect thousands of agents and bots to interact with customers programmatically and manually. Additionally, the APIs can be integrated with numerous backend systems, such as CRM and marketing platforms
Here is the link for the documentation: https://developers.facebook.com/docs/whatsapp/overview
Link for different types of webhooks:
https://developers.facebook.com/docs/whatsapp/webhooks
There are multiple ways given in the documentation. But keep in mind, do read the documentation carefully, they have their updated and the previous version so use them as per your requirements.
Problems:
I am unable to enable Business Messages API, Because "Business Messages API" is not showing API list, While i am going to enable the API through the
https://console.cloud.google.com/apis/dashboard
I want to use auth token, while hitting the API, but the document is saying use the service.json for the credentials. i am following these doc. I am using "Google\Client()" with Laravel application.
https://developers.google.com/business-communications/business-messages/guides/how-to/agents?method=api
I am following these steps:
Login with google business account in the Dashboard
App taking multiple permissions as I have attached the permissions list and taking the auth token.
Open the chat box for the Business.
So please guide me, where i am going wrong. What is correct way to implement this.
Requirement:
I want to create a custom chat box for google businesses, Where business owner will login into the web app and He can easily manage the multiple business chats in one dashboard.
As per your given information, you have to be a partner of Google. As per google documentation, you need to be a partner of google and then you can create the agent and can send and receive messages. You can integrate the business messages API by following this documentation:
https://developers.google.com/business-communications/business-messages/guides
In this process, you need to be a partner of Google. The complete process is given on the link. If you follow this link, then you can use their built-in libraries easily and can send messages easily.
So far the permission for API, it might not be found for you because you might have to take permission for the particular project that is registered on google and then you will see the business messages API and you can enable it and use it. The reason as per the basic step:
https://developers.google.com/my-business/content/basic-setup
Sometimes, you have to submit the request form to take the API access for particular APIs. Or Share how are you using that API.
If you do not find a form for business messages API then you can ask for the information from bm-support#google.com. they mostly respond on a working day.
I am new to using WhatsApp API. I am not sure but it seems that the api is for business users only. I want to use the api to send messages to users automatically based on a change in an app, (say PowerBI). I want to send updates regarding a report whenever a change is made and send it through whatsapp instead of email.
Yes, WhatsApp API is for business users. But, if you still looking for a WhatsApp bot I recommend Twilio, there are a lot of content about it in the internet. Check out this video, It's using python and really easy.
gupshup.io provides a way to utilise whatsapp business by exposing a single api interface. I am exploring it. But the documentation is poor.
I wonder how the entire conversation can be tied together. Is there any session that is initiated when the message exchange begins? The official site suggests to use Stack Overflow as forum and hence the question.
For every new client (business phone number) a new WhatsApp Business API client (docker containers) is started. This is uniquely tied to the databases. Just like everything stored in your phone WhatsApp app is stored in the databases, the docker containers are tied closely to the database to create a unique session for you and store the messages.
The documentation at WhatsApp Official Documentation can give you more information.
Login to gupshup.io WhatsApp dashboard
Click ‘+’ Icon to create a App and select the type of app: Access API
You will see a Sandbox:
Set up a callback URL where you can receive incoming messages from your users and for outgoing messages to user, use the sandbox API.
As far as I know, to use the WhatsApp Business API one must use the APIs developed by WhatsApp regional partners
Looking at our a regional partner API, one cannot send an image to the customer as for the first message of the conversation
Is this a WhatsApp Business API restriction or is can be the partner API restriction?
Right now this is a restriction by WhatsApp Business API. You can only use Message Templates as your first message which do not support images at the moment. You can read more about the API here: https://developers.facebook.com/docs/whatsapp/api/messages#cutoffcontrol