Same user in different processes - process

I’m a bpmn newbie with a pretty complicated process to model.
Does it make sense to have the same user (user 1 in my case) in different processes?
And how can I link process 2 and process 3, since process 2 has two different ends?

The meaning of a lane in a pool is left to the modeler, so you. There can perfectly be two lanes in two different pools, that share the same user name. Note that the lane name is free and does not formally define the performer of the tasks in the model (even if visually the meaning is clear).
If you need to link process 2 and process 3 with a message flow the simplest way would be to either issue two message flows or merge the two ends (if the flow ends, it ends, regardless of the user).
Important remark: an end event symbol on a process should in principe not have outgoing flows. If you want to connect the process with a message flow like you did between 1 and 2, the end event should me a message end event (thick circle with envelope in it). And the consequence would be that the receiving process starts with a message start event (thin circle with an envelope in it). If there is no message between the two, don't link them.

Related

BPMN Intermediate Events Attached to an Activity Boundary

how would you drow diagram - example A or Example B or both are fine? In Example A there is an event, one extra task and process is back in the main flow. Example B - if the event occurs process is not back in main flow. Is it correct to draw process like in example A? Examples enclosed. Thank you in advance for help.
I draw examples (enclosed) and checked in BPMN specification but still have doubs.
I would go a step further and put a gateway in front of "Application Analysis" and then draw the arrow from the message event to that gateway (so the gateway is only used to join, doesn't need a condition, it is best practice, you could draw the arrow from the message event directly back on the task itself and it would express the same thing).
The basic reasoning is that you shouldn't have multiple tasks for the same thing in the diagram unless it is really at a different stage in the workflow.
However it isn't exactly the same as your workflow, because like this the customer could change the loan amount multiple times and not just once.
There are some problems:
I think you want to make the message event interrupting, otherwise you grant both loans, the original one and the changed one.
After "Application Analysis" there should probably be a gateway that checks the result of the analysis and only if it was ok you grant the loan.

What are the errors in this BPMN?

I have a BPMN diagram (see below) with some errors that I can't seem to figure out. The diagram depicts the Produce Magazine Article Process, where the writer and Researcher are freelancers who work together to write articles for various publications.
Bigger version: BPMN diagram
There is a bunch of errors here, three of them are logical (two are related), one is BPMN syntax.
Let's start with the syntax.
The message is always a communication between two separate pools s it has to cross pool boundaries. In your case, you have depicted Freelancers as a single pool, so Send information, being between lanes but not pools is a syntax error. Before suggesting a solution though, I will focus on logical errors.
Time event is not used to show the fact that some time goes by between the activities. That is actually something natural in the process It is used to indicate that the flow of time is a trigger of the next action(s). For instance, 7 days after choosing a topic the Publication might contact the Researcher to check on the progress. That would be indicated by timed event. In your case, it seems that the flow continuation is triggered by passing messages so you should indicate it as an Incoming message event. You actually do that in 2 places, one that is obvious (Get article as a "result" of time event) and the second that correlates to a second problem.
The second thing that most probably is a logical question is that since we are talking here about freelancers, most probably Researcher and Writer are two separate entities, not one organisation as your current diagram suggests. If that is the case, you should have them represented as two separate pools. Then your message would be judged, but still rather than "Wait for information" time event you should have "Receive information" incoming message event (that is BTW the starting event for the Writer pool - similarly receiving Article request by Researcher should be handled by Incoming message event).
If you prefer to depict the Freelancer as one "organisation", then you should completely abandon the time event (as again you have used it as an indication of time passing and as I have explained earlier that is not how it should be used). You have a simple flow, where once Researcher finishes their job, it is passed to Writer who carries it over from there. In such case, you should have a simple action flow (solid line) between the actions themselves.
It is also a good practice to be consistent in using End events (and at least recommended - some BPM engines verify that) to always have an End even for every branch of a process. You are missing one or two, depending on how are you going to approach the Freelancers part. Similarly, you should have a Start event for Publication.
Below are the two options shown in the form of diagrams. Note that I also did some minor changes to handle the insufficient information case by Publication. Otherwise, they will be stuck forever waiting for the article to come.
Option with Freelancers as separate pools:
Option with Freelancers considered as a single organisation

RabbitMQ Message States

I'm working with RabbitMQ and I'd like to have multiple consumers doing different things for the same message, with this message being exactly in one queue.Each consumer would work on his own, and in the moment the consumer ends with his part, it marks the message as having completed phase "x" , when all the phases are completed for one message, then use the method a basicAck() to remove our message from the queue.
I suspect this to be impossible, if so, I would face this in other way. Having multiple queues with the same message ( using an exchange), each queue with a different consumer , which would communicate with with a Server. This server would then work with a database and checking/updating the completed phases. When all the phases are completed, log it in some way.
But this workaround seems exceedingly unefficient, I'd like to skip it if posssible.
Could it be posssible to set "states" or "phases" to a message in rabbitMQ?
So, first of all, in the context you're talking about, a "message" is an order to do some unit of work.
The first part of your question, by referring to "marking the message" treats the message as a stateful object. This is incorrect. Once a message is produced, it is immutable, meaning no changes are permitted to it. If you violate, or attempt to violate this principle, you have made an excursion beyond the realm of sound design.
So, let's reframe. In a properly-archtiected message-oriented system, a message can represent either a command ("do something") or an event ("something happened"). Note that sometimes we can call a reply message (something sent in response to a command) a third category, but it's really a sub-category of event.
Thus, we are led to the possibility of having (a) one message going to one queue, to be picked up by one consumer, or (b) one message going to many queues, to be picked up by many consumers. You take (a) and (b) to compose complex system behaviors that evolve over time with the execution of each of these small behaviors, and suddenly you have a complex system.
Messages do, in fact, have state. Their state is "processed" or "unprocessed", as appropriate. That is the limit to their statefulness.
Bottom Line
Your situation describes a series of activities (what each consumer does) being acted upon some sort of shared state among the activities. The role of messages and the message broker is to assist in the orchestration of these activities, by providing instruction on what to do (via commands) and what took place (via events). Messages themselves cannot be the shared state. So, you still need some sort of a database or other means to persist the state of your system. There is no way to avoid this.

RabbitMQ - How to ensure two queues stay synchronized

I have two queues that both have distinct data types that affect one another as they're being processed by my application, therefore processing messages from the two queues asynchronously would cause a data integrity issue.
I'm curious as to the best practice for making sure only one consumer is consuming at any given time. Here is a summary of what I have so far:
EventMessages receive information about external events that may or may not have an impact on the enqueued/existing PurchaseOrderMessages.
Since we anticipate we'll be consuming more PurchaseOrderMessage than EventMessage, maybe we should just ensure the EventMessage Queue is empty (via the API) before we process anything in PurchaseOrderMessage Queue - but that gets into the question of wait times, etc. and this all needs to happen as close to real time as possible.
If there's a way to simply pause a Consumer A until Consumer B is at rest that might be the simplest solution, I'm just not quite sure which direction I need to go in.
UPDATE
To provide some additional context, a PurchaseOrderMessage will contain a Origin and Destination.
A EventMessage also contains location data.
Each time a PurchaseOrderMessage is processed, it will query the current EventMessage records for any Event locations that match the Origin and Destination of that PurchaseOrder and create an association.
Each time an EventMessage is processed, it will query the current PurchaseOrderMessage records for any Origins of Destinations that match that Event and create an association.
If synchronous queues aren't a good solution, what's an alternative that would insure none of the associations are missed when EventMessages and PurchaseOrderMessages are getting published to the app at the same time?
UPDATE 2
Ultimately this data will serve a UI which will have a list of PurchaseOrders and the events that might be affecting their delivery dates. It would be too slow to do the "Event Check" as the PurchaseOrder data was being rendered/retrieved by the end user which is why we're wanting to do it as they're processed/consumed.
Let me begin with the bottom line up front - on the face of it, what you are asking doesn't make sense.
Queues should never require synchronization. The very thought of doing so entirely defeats the purpose of having a queue. For some background, visit this answer.
Let's consider some common places from real life where we encounter multiple queues:
Movie theaters (box office, concession counter, usher)
Theme parks (snack bars, major attractions)
Manufacturing floors (each station may have a queue waiting to process)
In each of these examples, from the point of view of the object in the queue, it can only wait in one at a time. It cannot wait in one line while it is waiting in another- such a thing is physically impossible.
Your example seems to take two completely unrelated things and merge them together. You have a queue for PurchaseOrder objects - but what is the queue for? That's the equivalent of going to Disney World and waiting in the Customer queue - what is the purpose of such a queue? If the purpose is not clear, it's not a real queue.
Addressing your issue
This particular issue needs to be addressed first by clearly defining the various operations that are being done to a PurchaseOrder, then creating queues for each of those operations. If these operations are truly synchronous, then your business logic should be coded to wait for one operation to complete before starting another. In this circumstance, it would be considered an exception if a PurchaseOrder got to the head of one queue without fulfilling a pre-requisite.
Please remember that a message queue typically serves a stateless operation. Good design dictates that messages in the queue contain all the information needed for the processor to process the message. If you don't adhere to this, then your database becomes a single point of contention for your system - and while this is not an insurmountable problem, it does make the design more complex.
Waiting in Multiple Queues
Now, if you've ever been to Disney World, you'll also know that they have something called a FastPass+ (FP+), which allows the holder to skip the line at the designated attraction. Disney allocates a certain number of slots per hour for each major attraction at the park, and guests are able to request up to three FP+s during each day. FP+ times are allocated for one hour blocks, and guests cannot have two overlapping FP+ time blocks. Once all FP+ slots have been issued for the ride, no more are made available. The FP+ system ensures these rules are enforced, independently of the standby queues for each ride. Essentially, by using FastPass+, guests can wait in multiple lines virtually and experience more attractions during their visit.
If you are unable to analyze your design and come up with an alternative, perhaps the FastPass+ approach could help alleviate some of the bottlenecks.
Disclaimer: I don't work for Disney, but I do go multiple times per month, always getting my FastPass first

Two "start" needed in the same lane in BPMN 1.2

I know in BPMN there is just a "start event" for each pool. In my case I have a pool that can begin when a message is caught or because the actor decide to do it by his own decision.
How can I model that? I'm not sure I can use an event-based exclusive XOR.
Maybe a complex gateway?
As stated in many best practice how-tos, it is NOT RECOMMENDED to use multiple start events in a pool. BPMN specification 1.2 contains this note too:
9.3.2.
...
It is RECOMMENDED that
this feature be used sparingly and that
the modeler be aware that other readers of the Diagram may have difficulty
understanding the intent of the Diagram.
...
On the other side, the common rule for the case with omitted start event is
If the Start Event is not used, then all Flow Objects that do not have
an incoming Sequence Flow SHALL be instantiated when the Process is instantiated.
I assume this will be fair enough for the case of manual process start too. Even if the process has only message start event it will be correctly started because Message Start Event is a fair flow object with no incoming sequence flow and thus it complies to the above rule.
However, if you want to be 100% sure the process will go the way you want then the Event Based Exclusive Gateway (which is available since version 1.1) is your choice. Placing it before multiple different start events will make the process choose either of them for start.
Further explanation can be found in this blog.
Unlimited process instances
If you don't mind that during execution of your process the pool could be used multiple times (e. g. once started by a message and 3 times by an actor) then you can simply use multiple start events (BPMN 1.2 PDF Spec 9.3.2 page 37 allows this):
Single instance
If you can only allow a single run of the pool, you might have to instantiate it manually at the start of your execution and then decide whether to use it and when. Here is an example of how this can be done:
The Event-Based Gateway (Spec 9.5.2.4) will "decide" what to do with your pool:
If Actor decides to start or a message comes from the main pool, some actions will take place;
If the process is "sure" that additional pool will not be required, a signal is cast to terminate its instance.