How to create OTRS Ticket +Article with HTTP Request - api

Question

I'm not very familiar with PERL and can't translate API documentation into a valid request.
Can you help me?
Documentation of TicketCreate: https://doc.otrs.com/doc/api/otrs/8.0/Perl/Kernel/GenericInterface/Operation/Ticket/TicketCreate.pm.html
The request body is probably correct.
I just couldn't interpret how to format the URL.
{
"UserLogin": "test",
"Password": "test",
"Ticket" :
{
"Title": "test",
"Queue": "test",
"Lock": "test",
"Type": "test",
"State": "test",
"Priority": "test",
"Owner": "test",
"CustomerUser": "test"
},
"Article":
{
"Subject" : "test",
"Body" : "test",
"ContentType": "text/plain; charset=utf8"
}
}
I tried to create valid code/URL, but I couldn't structure it.
The expected result is a ticket created in OTRS with an article (comment) linked.

Answer 1

Keep in mind that parameter might be tested for existing entities, like state, queue, etc. If a state with the name test does not exist the request fails.
The HTTP method, URL etc depends on the web service configuration. If you really using version 8 (from your link to the API) I recommend contacting the support.

Answer 2

Your Body looks correct. A curl command could look like this, if this is what you mean by "code":
curl --location --request POST 'http://localhost/otrs/nph-genericinterface.pl/Webservice/testservicename/TicketCreate' \
--header 'Content-Type: application/json' \
--data-raw '{
"UserLogin": "test",
"Password": "test",
"Ticket" :
{
"Title": "test",
"Queue": "test",
"Lock": "test",
"Type": "test",
"State": "test",
"Priority": "test",
"Owner": "test",
"CustomerUser": "test"
},
"Article":
{
"Subject" : "test",
"Body" : "test",
"ContentType": "text/plain; charset=utf8"
}
}'
Your URL would be: http://localhost/otrs/nph-genericinterface.pl/Webservice/NAMEOFTHEWEBSERVIVE/ROUTE. The "ROUTE" is what you enter in the "Network Transport" section, for example "/TicketCreate".
If you really use OTRS 8 instead of the deprecated OTRS 6 Community Edition or the compatible Znuny, that might not be true anymore