VMware Workstation Unrecoverable Error: (vcpu-0) - virtual-machine

Question

When using VMWare Workstation 16.2, if we try to create Windows VM, we get the following error when starting the Virtual Machine.
VMware Workstation unrecoverable error: (vcpu-0)
Exception 0xc0000005 (access violation) has occurred.
A log file is available in "C:\Users\name\Documents\Virtual
Machines\Windows_Server_2019\vmware.log".
You can request support.
To collect data to submit to VMware support, choose "Collect Support
Data" from the Help menu.
You can also run the "vm-support" script in the Workstation folder
directly.
We will respond on the basis of your support entitlement.
There are no official communication from VMWare at this moment.

Answer 1

This issue appears to be caused by the setting that allows VMWare to work alongside Hyper-V. There are two fixes, if you want to use Hyper-V along with your VMWare solution, we need to set the core count and processor count to 1.
This should solve the issues, but this isn't ideal.
The other option is to disable Hyper-V. I came across this when I was trying to run Faceit-AntiCheat Client. It needs Hyper-V to be disabled. If we follow the following steps we can disable Hyper-V and the VM should work fine.
Click Start and search for Command Prompt
Right-click on Command Prompt and then click Run as administrator
If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue
Then type: "bcdedit /set hypervisorlaunchtype off" Press enter
Then type:reg add "HKLM\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity" /v "Enabled" /t REG_DWORD /d 0 /f Press enter again.
Restart your computer
Now you should be able to start the VM with the desired number of processors.

Answer 2

I did not get the same results.
I ran the bcdedit and reg add with confirmation that it "worked", it did not. I also set the processor to 1/1 after reset.
VMWare 16.2 Windows 10 and Windows Server 2019 clients (both updated and working on another system with NVIDA graphics card
specs below
[System Summary]
Item Value
OS Name Microsoft Windows 11 Pro
Version 10.0.22000 Build 22000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Precision 7560
System Type x64-based PC
System SKU 0A69
Processor 11th Gen Intel(R) Core(TM) i7-11850H # 2.50GHz, 2496 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.7.0, 12/10/2021
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 03DXD2
BaseBoard Version A00
Platform Role Mobile
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.22000.1"
User Name BAE0004233\GXP
Time Zone US Mountain Standard Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.2 GB
Available Physical Memory 23.2 GB
Total Virtual Memory 36.2 GB
Available Virtual Memory 25.9 GB
Page File Space 5.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualization
Virtualization-based security Services Configured Hypervisor enforced Code Integrity
Virtualization-based security Services Running Hypervisor enforced Code Integrity
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.