I need to set up series of emails with time delays in mailgun.
I'm not sure this is possible without connecting to a CRM like ActiveCampaign, Mailchimp, etc.
If it's possible, can anyone share how it works?
Thanks in advance.
Mailgun is a transactional email service that gives you the ability to send emails from your own web applications. If you want to create a drip campaign like you mentioned, you’d have to add such logic to your web application either through a cron-like task or similar.
There is Mailjet from the same company that offers email automation (another name for drip emails). While I don’t have hands on experience with Mailjet like I do Mailgun, it should be a WYSIWYG interface like what you’re interested in.
At the end of the day it really comes down to what you’re after. Do you want to add email sending to your own applications where you design every aspect of the sending and scheduling logic, or do you want a tool available and ready to go.
Best,
Related
I'm a fairly new web developer and I have an ecommerce website that integrates EasyPost to create and print shipping labels.
EasyPost has an API. Also, in each shipping label, I see a JavaScript object (I think) that displays buyer_address... "email": "example#gmail.com",, which tells me that the email information is there.
My question is somewhat general in scope: What steps would I need to take to go about creating this automation? The website is built in Webflow, so I don't really have a "codebase" or "repository" to store whatever code is needed to build the automation.
Since the buyer email is making it into EasyPost with integrations already in place, I feel that I could create a simple program that emails the tracking number to the buyer email every time a label is generated, or perhaps when package is shipped, without the program needing to interact with Webflow or other integrations.
I attempted using Zapier, as well as Make.com. Neither worked, and OrderDesk doesn't have a way to send tracking number emails.
It looks like Webflow has some kind of support for Webhooks (https://webflow.com/feature/create-webhooks-from-project-settings). EasyPost offers webhooks for free as an add-on service. Basically, with webhooks, EasyPost would send tracking events to Webflow proactively, but Webflow (or you) would need to manage the logic for what to do with those tracking events after they are delivered.
EasyPost Webhook Guide
I'm unaware of any off the shelf products that could do this for you without writing any code. We have a guide that details how you might accomplish this with Ruby (you could then follow this as an example for any other language): https://www.easypost.com/email-tracking-tutorial
A few suggestions:
Integrate something into Webflow if possible (I'm unfamiliar with the platform so couldn't say).
Build a simple script that runs on a schedule (cronjob) that retrieves your trackers from EasyPost and sends an email to customers if they have not yet received one. To your point, this approach wouldn't require interacting with Webflow at all and could be done with some local code running on a server and just your EasyPost API key.
I've created a simple UI for EasyPost: https://github.com/Justintime50/easypost-tools-ui, it could be interesting to add this particular use-case as a feature to that project. If you're interested, feel free to open an issue on GitHub for the repo listed here and I'd consider it.
You'd use easypost's API webhooks, to detect when shipment tracking information is provided, or package information is updated.
https://www.easypost.com/docs/api#trackers
It looks like it has a lot of states, so you can keep the client updated regarding the package status from the moment the tracking # is assigned;
EZ1000000001 pre_transit
EZ2000000002 in_transit
EZ3000000003 out_for_delivery
EZ4000000004 delivered
EZ5000000005 return_to_sender
EZ6000000006 failure
EZ7000000007 unknown
You can install webhooks from these docs.
To send the email, you can use an automation service e.g. Make to capture those webhook events, and then compose and send an email to that customer. I like MailJet for that purpose, because it has excellent template support and you can send from your own company domain. But there are many email-sending options.
A bigger challenge, maybe, is getting the email address to send to. I didn't spot it glancing through the Trackers or Shipments data structures, and I am primarily seeing physical address info.
If EasyPost is not tracking the customer's email with the shipment, you may have some challenge in that you'd need to capture the client info through Webflow's order webhooks, and then associate that with EasyPost's shipmentid, and store those in a reference table.
Many automation services offer database-like functionality for this purpose, or you could use e.g. google sheets ( columns webflow OrderID, easypost ShipmentID, customer Email ) or airtable for that purpose.
But you'd have to look into the Easypost integration as well, and you may need to make that integration manual so that you can acquire all 3 of those pieces of information at the same point in your business data flow.
I dont know where to begin. Do I need to create an app? Do I need to use bots? I have tried finding docs online but don't know where to start. Any help with be appreciated.
I am trying to create a small form in a teams channel that my users will fill out.
User enters #projects
Web server responds with
User clicks submit and data gets posted to my web server.
You're correct that there are a few different kinds of applications in Teams, so finding the one that suits your needs can be a little confusing at first. For what you're trying to do, I would recommend a Bot, and when it received a message (which it will do when it receives your #mention), it can respond with an Adaptive Cards. Adaptive Cards, if you've not used them, are like small embedded forms inside the chat. The user can complete the card and click a button, and it will send the payload back to your bot to do whatever it needs.
Bots, incidentally, are basically just web services, so your bot can do whatever it needs once it received the payload, such as calling another API in turn.
You haven't mentioned what language you might want to work in, but here are some good starting point nevertheless:
https://dev.botframework.com/
https://github.com/microsoft/BotBuilder-Samples/tree/main/samples
https://github.com/microsoft/BotBuilder-Samples/tree/main/samples/csharp_dotnetcore/57.teams-conversation-bot (I've linked the C# version - you should know that Teams bots use the same Microsoft framework as -all- bots build for the Microsoft world, such as web chat bot or a Skype bot. As a result, you have to ensure that anything you look at is applicable to Teams as some content/samples are not)
https://adaptivecards.io/ (as with Bots, Adaptive Cards have a life outside of Teams, so some articles/content/etc. might not be applicable to your scenario)
Background: I have little coding experience (not API savvy) and would preferably use an automation tool for this but hope for some guidance in the best way to complete the task. '
We need to send a 'response' (number of emails sent by an agent) score at least twice a day to agents so they can gauge their efficiency. As an alternative we can build up a dashboard to enable easy viewing of this information.
Question: How do I go about sending emails to each agents gmail account with the number of responses completed on Freshdesk that day? Can this be done with a Zapier connection to googlesheets and then forming a googlescript? Would it be easier to set up a live dashboard displaying all agents scores and if so how would you recommend doing this?
Sending emails would be tough given that most email clients (gmail, outlook, ...) have stricter rules on what lands in inbox to avoid spamming.
But you can build a dashboard in Freshdesk to show this information. The sdk has default support for most things you'd need.
Here's a blog post of a sample dashbaord app in Freshdesk: https://medium.com/freshworks-developer-blog/building-a-full-page-app-on-freshdesk-5ce17524277f
Is it possible to use Mailchimp API to subscribe emails to the lists of MY USERS' Mailchimp Accounts and not my own?
Basically I have a web app, and users collect emails of various subscribers through this app. I then want them to be able to click a button and subscribe all those emails to their lists.
I've looked at Mailchimp's API - particularly the /lists/subscribe and the /lists/batch-subscribe methods. However so far it appears that these will only work for your own Mailchimp account and not for remote users' accounts.
Can someone please tell me whether what I'm trying to achieve is possible with Mailchimp's API?
You would need to execute the api-calls with your users' api-key, which would mean that you execute the calls with their credentials.
There are three different ways to get their api keys, with different practicality levels.
You guess. They look like guids without dashes, and some information about which datacenter it is associated with. Some easy (and somewhat bad) calculations indicate that there are 2^128 api keys in every datacenter, so this will consume both cpu- and network-resources, and invoke the rage of the Mailchimp. The linked image shows him on a good day. He won't be as pleasant if you choose this alternative. Dont do this.
You ask, in an evil way, for their username/password. This is bad since it will give you to all accounts those credentials works with. This would also give you access to stuff that aren't available using api calls (like payment stuff). This wont work at all if your user is intelligent administrators that are using AlterEgo, the two-factory security alternative. This alternative is less bad than blindly guessing, but still provides too much access, if it works at all.
You ask, in a user-friendly way (with perhaps some quick tutorials), for the user to generate an api-key in mailchimp to provide to you. This is the Good Alternative (tm).
You may choose any implementation as long as you choose number three.
Is there any way to test SMS messaging without having a texting plan?
There isn't any way to setup the equivalent of a mock email server for the purposes of testing an SMS service is there? Are there any other ways to accomplish the task? Perhaps setting up something like a GrandCentral account that can receive text messages?
I am looking to test SMS messages to multiple accounts without having to find multiple people with texting plans and coordinating the effort.
Google now has the answer for which I seek. With the roll-out of their new Google Voice (previously GrandCentral) they added the ability to received text messages to the phone number (which currently is free). While technically somewhat of a text plan, one could theoretically sign up for a few accounts and be able to test multiple phone numbers.
http://www.google.com/voice/
Update (Nov 2010):
Perhaps an even better way to do this now is to use either Tropo (tropo.com) or Twilio (twilio.com). Both of them offer low cost SMS messaging and Tropo is free for development. I've been using Tropo and it's very quick and easy to setup and write and code for.
It would depend on the method of how you're sending out the SMS messages. If you're using the email method (<ten digit number>#<cell provider's doman>) you can fake it with a regular email account that can be purged automatically. If you're using an actual SMS publisher your best bet would be to refactor the design so that you can test that your function gets called the expected number of times, but doesn't actually send the messages. Then when you want to test the production-ready code you actually round up a group of people and try it out.
Having a provider that doesn't charge for incoming text messaging (like US Cellular) comes in handy for situations like that.
SMS text can be done under a few different protocols. I've had success with SMPP using the Easy SMPP .NET library and this java-based SMPP server simulator. It saved me a bunch of overpriced service charges.
you can send email to their phone:
18005551212#txt.att.net (IIRC)