We are having an issue that is causing a lot of tickets to roll in for us. We have professors that have been using Google Colaboratory with their students and we are getting reports that students are not able to access Colaboratory via their University Google Accounts for at least the last week, if not longer. They are receiving error messages that state "you don't have access to this service" and asks them to contact their Google Account Administrator for access. If they log out and log in with a personal gmail account they are able to access it. I have had multiple calls in with Google Support now and they are telling me that because Google Colaboratory is not a Workplace application, they are very limited as to what they can do and they have yet to find a solution to the problem.
The only information that I’ve been able to find online is the Colaboratory Team asking users to toggle a setting in Google Workplace (https://github.com/googlecolab/colabtools/issues/1065#issuecomment-605486998) however that setting is already toggled on for our account so it is of no help.
Also, I will note that the issue only seems to be happening for our students who are a part of our root organizational unit while Faculty and Staff appear to have access to Colab and they are in a sub group of the OU.
Could someone help?
Related
My organization has a Google Developer account that is tied to an employee who has since resigned. We have the credentials for said account, but we're unable to fully authenticate due to the MFA being tied to his mobile number, which we do not have access to.
I've created a new Google Developer account, but I'm not able to assign it to our organization because of conflicts with the old account.
Any suggestions on how to assign the new account to our organization so I can pay the developer fee and start utilizing the functions?
Thank you!
I have a problem with BigQuery and I wonder if any of you already had to struggle with something similar.
A gmail address was accidentally associated with the Google account based on a corporative email address becoming the one that appears as the admin of all of the Google tools we are using: Google Analytics, Adwords, etc.
We solved it adding the corporative address again as admin and removing permissions to the gmail address.
The last tool to "fix" is BigQuery. We have a lot of jobs that extract data via API. The oauth process and the historical jobs shows at this moment the gmail login, not the previous one.
If we remove the secondary (gmail) account, will the jobs work taking automatically the original address as the login user for the Oauth process? Or will we have to modify all the scripts? Will the job history be lost?
Regards.
I recently set up a Brand Account on Google for a non-profit organization I am affiliated with. I have been unable to get to the account's Drive, even though under My Account (for the Brand Account) it tells me I have 0 bytes used. Every attempt to get the the drive kicks me over to my personal account.
I heard from one fellow on the Google My Business forum. He suspects that the Drive functionality for Brand Accounts may be intentionally deprecated.
It seems perhaps they are steering the branded accounts more to just social stuff (Youtube, Pictures, Google+ seem fully functional).
Can anyone here verify or disprove this theory?
It seems that google Brand Accounts do not support Drive. Too bad, it would have been a great solution to our needs.
Slovakia has been added recently to list of supported Merchant countries for Google Play.
I have an account in Czech Republic (CZK) paired with Merchant Account with active paid and free apps and want to change the country to Slovakia (EUR) - mostly because i of the fees related to money transfers from a different currency (CZK to EUR) on my business account.
I have been searching on Google but found nothing except for transferring all my apps to new developer account. I'm afraid that this will hurt my play store search positions and i won't be able to transfer the Google Play Services data (LeaderBoards, Achievements)
Also i want to keep the package names.
Had someone done this? How should i proceed?
June 2017 update:
Apps with subscriptions can now be transferred!!!
The original answer:
This is a complete answer I got from Google:
Hi,
Thanks for contacting Google Play Developer Support.
I understand you'd like to change the country associated with your Google Payments Merchant account. Once your Google Payments Merchant account has been created, it's not possible to change the country associated with that account. Instead, I can cancel and refund your existing developer account and transfer your apps to a new developer account that has the appropriate merchant country details.
To get started with this process:
Edit your current developer account name. If you'd like to continue to use your developer name with the new account, you’ll need to change your current name in order to free it up for the new account. For example, name the old account “xxx-OLD,” so you can use "xxx" in your new account. Make sure you save your settings.
Create a second Google Account (with a new, different email address). After you've created the new account, you will need to configure Google Payments with a billing address corresponding to your preferred merchant country.
After you've registered the newly created Google Play Developer Console account, create a new Google Payments Merchant account from the Developer Console. Pay special attention to the country listed for your legal business address. You may need to adjust your Google Payments settings if you haven't configured your billing address properly.
Use this online checklist to submit your app transfer request.
Please note however at this time, an app transfer can't be completed with in-app subscriptions currently or previously configured for your app; this includes subscriptions that do not have subscribers, or those apps which have had all subscriptions canceled.
I understand this limitation can be frustrating, and I apologize that we don't currently have a more seamless way to transfer these applications across accounts. We're actively working with our teams to design a better experience for developers with apps using in-app subscriptions, though we do not currently have an ETA.
I appreciate your understanding, and your dedicated support of Google Play.
Regards,
xxxxx
Google Play Developer Support
The country associated with your Google Play Developer account can't be changed. However, you can create a new account that uses a different country and transfer your apps to your new account.
To transfer apps to a new account, you'll need to prepare some account information. To learn what information you need and to send your request, go to the Google's app transfer checklist.
Reference: https://support.google.com/googleplay/android-developer/answer/139626
Anyone knows if it's possible to get a report with free/used google drive space for each user? Something similar to "account report" https://developers.google.com/google-apps/reporting/#accounts_report but for Google drive?
thanks
There's no report autogenerated but all the data is available.
You can grab a list of all users in your Google Apps instance with the Provisioning API:
https://developers.google.com/google-apps/provisioning/#retrieving_organization_users_experimental
You can authenticate to Drive API as each user using a service account that has been granted domain-wide authority:
https://developers.google.com/drive/delegation
Lastly, you can determine the user's current usage as well as their quota using the about() API call:
https://developers.google.com/drive/v2/reference/about/get
this will give you a real-time view of user usage and quota (as opposed to a report that can be up to 24 hours outdated)