Is there a known problem with HERE map tiles api in the last few days? - api

Question

we are receiving errors from the HERE map tiles rest API, but the error is only when trying to get the map tiles with a computer located in Florida. From a computer located in Israel, everything is fine.
Any known issue?
See below -
"_priority": "High",
"_resourceType": "image",
"cache": {},
"pageref": "page_1",
"request": {
"method": "GET",
"url": "https://3.aerial.maps.cit.api.here.com/maptile/2.1/maptile/newest/satellite.day/15/9050/13824/256/png8?app_id=XXX=eng",
"httpVersion": "",
"headers": [
{
"name": ":method",
"value": "GET"
},
{
"name": ":authority",
"value": "3.aerial.maps.cit.api.here.com"
},
{
"name": ":scheme",
"value": "https"
},
{
"name": ":path",
"value": "/maptile/2.1/maptile/newest/satellite.day/15/9050/13824/256/png8?app_id=XXX=eng"
},
{
"name": "user-agent",
"value": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36"
},
{
"name": "accept",
"value": "image/avif,image/webp,image/apng,image/*,*/*;q=0.8"
},
{
"name": "sec-fetch-site",
"value": "cross-site"
},
{
"name": "sec-fetch-mode",
"value": "no-cors"
},
{
"name": "sec-fetch-dest",
"value": "image"
},
{
"name": "referer",
"value": "https://eu.percepto.co/"
},
{
"name": "accept-encoding",
"value": "gzip, deflate, br"
},
{
"name": "accept-language",
"value": "en-US,en;q=0.9"
}
],
"queryString": [
{
"name": "app_id",
"value": "XXX"
},
{
"name": "app_code",
"value": "XXX"
},
{
"name": "lg",
"value": "eng"
}
],
"cookies": [],
"headersSize": -1,
"bodySize": 0
},
"response": {
"status": 0,
"statusText": "",
"httpVersion": "",
"headers": [],
"cookies": [],
"content": {
"size": 0,
"mimeType": "x-unknown"
},
"redirectURL": "",
"headersSize": -1,
"bodySize": -1,
"_transferSize": 0,
"_error": "net::ERR_ABORTED"
},
"serverIPAddress": "",
"startedDateTime": "2020-11-30T18:10:30.325Z",
"time": 1.3352910000830889,
"timings": {
"blocked": 1.3352910000830889,
"dns": -1,
"ssl": -1,
"connect": -1,
"send": 0,
"wait": 0,
"receive": 0,
"_blocked_queueing": -1
}
},

Answer 1

Sometimes HERE services are down in some region and you can see the status of the services at this link:
HERE System Status