Avoiding Wix members confirmation emails or changing the sending address - wix

Question

I am working with a client who runs a BtoB. We have set up Member Accounts and some member roles to secure sensible information to which they would have access once approved. However, we are running with an issue that is driving me completely crazy: as Wix’s default registration process rules, once someone signs up and we approve Member Access, an email is sent to their account with a token to confirm their email.
Even though we have an email integrated with Wix with our domain, both the confirmation emails and password reset (sent after a user clicks on “forgot my password”), are not being sent from that address, but from some stupid #site-members.com address.
sender address
My client’s clients all use business emails, and most of their servers are completely blocking these emails. Therefore, they are not being able to complete the registration process and never get to login.
After trying to talk to Wix’s support - which was a complete waste of time - I started scouting the internet and found a tutorial for sending Triggered Emails as confirmation emails. I tried it and it seems to work, however, even though the Triggered Email is set to be sent from my account, it adds a via something:
via ascendbywix
Aaaand.. Guess what! After doing some testing, these get blocked as well in many servers.
So, I don’t know what else to do! Can somebody please help me to either avoid sending confirmation emails at all, or to see if there is any other way to set the email address sending those using Corvid or the Wix dashboard?
Just in case you want to see the code, there are three parts to it:
REGISTRATION LIGHTBOX
import wixWindow from 'wix-window';
import wixData from 'wix-data';
import { doRegistration } from 'backend/register';
let registration;
$w.onReady(function () {
$w("#register").onClick((event) => {
console.log("Button was clicked");
$w("#errorMessage").collapse();
$w("#emailExists").collapse();
if ($w("#email").valid && $w("#password").valid && $w("#company").valid && $w("#name").valid) {
registerPerson();
console.log("Trying to register");
} else {
$w("#errorMessage").expand();
console.log("Missing Information");
}
})
});
function registerPerson () {
let email = $w("#email").value;
let password = $w("#password").value;
let name = $w("#name").value;
let company = $w("#company").value;
let toInsert = {
"name": name,
"company": company,
"email": email
};
wixData.insert("Members", toInsert)
.then( (results) => {
let item = results;
} )
.catch( (err) => {
let errorMsg = err;
} );
doRegistration(email, password, name)
.then((result) => {
wixWindow.openLightbox("confirmation");
let userId = result.user.id
.catch((err) => {
let errMsg = err;
console.log(err);
$w("#emailExists").expand();
} );
});
}
BACKEND REGISTER.JSW
export function doRegistration(email, password, name, company) {
// register the user
return wixUsers.register(email, password, {
"contactInfo": {
"name": name,
"company": company
}
})
.then((results) => {
wixUsers.emailUser('verifyRegistration', results.user.id, {
variables: {
approvalToken: results.approvalToken
}
});
return results
});
}
export function doApproval(token) {
// approve the user
return wixUsers.approveByToken(token)
// user is now active, but not logged in
// return the session token to log in the user client-side
.then((sessionToken) => {
return { sessionToken, "approved": true };
})
.catch((error) => {
return { "approved": false, "reason": error };
});
}
CONFIRMATION PAGE (where users will be redirected after confirming their email)
import wixLocation from 'wix-location';
import wixUsers from 'wix-users';
import {doApproval} from 'backend/register';
$w.onReady( () => {
// get the token from the URL
let token = wixLocation.query.token;
doApproval(token)
.then( (result) => {
if (result.approved){
// log the user in
wixUsers.applySessionToken(result.sessionToken);
console.log("Approved");
}
else {
console.log("Not approved!");
}
} );
} );

Answer 1

just create the SPF record in the DNS and include everything to it along with the WIX servers (ascendbywix.com ~all).