How do I get more recent userinfo with AddJwtBearer - asp.net-core

Question

We use IdentityServer to handle SSO authentication across our apps.
My application is an Aspnet core 3.0 website that passes the users Token to javascript. The javascript then calls a separate aspnet 2.2 API.
Problem: Logging a user out and back in does not update the ClaimsPrincipal on the API with new claims.
I have confirmed that the Web application has the new claims.
If I login Incognito or clear my cookies the new claim shows up in the API.
I am not sure where the responsibility for getting the claims should be and how to fix it. I assume the claims are part of the encrypted access_token, therefore I assume the Web app is sending a stale access_token to the API. So is the Web App what I need to fix? And what would be the proper fix?
Api Startup Code
services.AddAuthentication(options =>
{
options.DefaultAuthenticateScheme = "Bearer";
options.DefaultChallengeScheme = "Bearer";
})
.AddJwtBearer(options =>
{
options.Authority = oidcSettings.Authority;
options.Audience = oidcSettings.ApplicationName;
options.RequireHttpsMetadata = true;
});
Web App Startup Code
services.Configure<CookiePolicyOptions>(options =>
{
options.MinimumSameSitePolicy = SameSiteMode.Unspecified;
options.OnAppendCookie = cookieContext => { cookieContext.CookieOptions.SameSite = SameSiteMode.None; };
options.OnDeleteCookie = cookieContext =>
{
cookieContext.CookieOptions.SameSite = SameSiteMode.None; // this doesn't appear to get called.
};
});
services.AddAuthentication(options =>
{
options.DefaultScheme = "Cookies";
options.DefaultChallengeScheme = "oidc";
}).AddCookie("Cookies", options =>
{
options.SlidingExpiration = false;
options.ExpireTimeSpan = TimeSpan.FromHours(8);
})
.AddOpenIdConnect("oidc", options =>
{
options.Authority = oidcSettings.Authority;
options.RequireHttpsMetadata = true;
options.ClientId = oidcSettings.ClientId;
options.ClientSecret = oidcSettings.ClientKey;
options.ResponseType = OpenIdConnectResponseType.Code;
options.SaveTokens = true;
options.GetClaimsFromUserInfoEndpoint = true;
options.Scope.Add("offline_access");
options.Scope.Add(oidcSettings.ApplicationName);
options.ClaimActions.MapJsonKey("role", "role"); // claims I am looking for are mapped here
options.Events.OnUserInformationReceived = async (context) =>
{
await Task.CompletedTask; // confirmed that after new sign in I can see updated info here.
};
});
TLDR: Javascript from Web app calls Api using access_token. When user logs out and logs back in, the API does not receive updated claims. I am not sure if the issue is the API needs to call out to identity server for user info or the Web App is not signing out properly and needs to send a fresh access_token?