Service Bus Support [closed] - nservicebus

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I’m new here, sorry if this is somehow a dumb question or if it’s been covered, but I can’t find an answer anywhere!!
I am trying to figure out how other companies provide support for alerts generated from activity on their service busses? I can find basically no information through google searching though. What am I missing?? I am not a developer, but I am in IT. (Just for illustration purposes, our alerts go to Slack at the moment. But support is a mess after that.)
I'm interested in who receives the messages, the support structure and what are the positions/titles of the people doing the support, and to what extent they do work and then who do they escalate to?
Basically... what happens after an alert is produced? We display them to Slack. What do others use to display the alerts?
What is a good online resource for these kinds of questions?

alerts generated from activity on their service busses
Disclaimer: I work at Particular Software, makers of NServiceBus
This is a very generic question and hard to answer. There are many different opinions on what a servicebus actually is. If you're asking me, activity on the bus could be messages being sent or published. If you're interested in that, you should collect metrics. NServiceBus has a plugin for that and a tool to show those metrics. We have a video showing this.
Another possibility is when something goes wrong. You want to monitor the endpoint, possibly poison queues (dlq), etc. Or be notified when an error message arrives or when an endpoint stops sending heartbeats.
And maybe I didn't even cover your question. But I think I got most topics.

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Api / services for receiving sms (text messaging) online [closed]

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My current project requires us to receive text messages online. It's hard to wade through the search results as many of the are just websites with about 10 numbers for everyone to use.
I am looking for services along the lines of what is being offered at http://www.tropo.com
You can send and receive text messages online on your own private generated phone number within the US or Canada.
Preferably free, just need a few more before I make any decisions
Thanks!
Disclaimer, I do developer evangelism part time at Nexmo.
Here are a few paid SMS APIs:
Nexmo
Twilio
Tropo
You may be able to hack something together that works for free, but you risk that solution being disabled by whatever provider you use (for example, some people send SMS via Google Voice, but I wouldn't recommend relying on that).
Since you're receiving SMS, Nexmo would be a good solution when it comes to price. You only pay for the virtual number (roughly $1 a month), and all incoming messages are free.
Try www.twilio.com they have a good API and it is free while testing.

Intershop Enfinity Suite 6 API specs / docs / info [closed]

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we're working with a client who's parent company is using intershop enfinity 6 as a shopping platform with each sub-brand using their own shops, but they are connected to the "mothership" via some form of api.
now i am facing several problems:
i have no influence on what software is used whatsoever, so i know enfinity is probably a pain in the ass but i have to live with that
i will be old and grey until they manage to get me some contact or documentation from the parent company's it department
apparently there is no chance of acquiring documentation from intershop without being a registered customer. at least i found nothing on their site but the brief mention of "modularity"...
all i want to do is to look up what kind of api (or whatever they use to implement shopping functionality on other sites) this is and if it is in some way standardized, etc... any info helps.
is there anyone with experience on this? i'm sure to get some specs someday but it would be nice to come a bit prepared.
thanks in advance,
anton
You get detailed information only if you have a support / customer account with Intershop. Or you get your hands on an install DVD provided by your client - there you can find a whole set of documents and API documentation. The best information until then would be visiting http://www.intershop.com/enfinity-functionality.html - but it just talk about features, not technology.
(Disclaimer: I work for Intershop)

Private message and email integration [closed]

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I'm building a web app that relies quite heavily on email notification/responses.
I obviously don't want to rebuild gmail from scratch(!) but I'm not sure how to integrate an existing webmail client into my site. I've looked at RoundCube, AtMail and Squirrel but still am not sure if they're what I need.
For users of my app to use those applications would they be redirected away from my site, or can I use APIs to keep everything within my app?
Related to that, I only really need users to be able to read and respond to messages generated by my application. Although a full email client might be useful for some, it's not essential. I wonder whether a private message system (which could, if needed, send out emails to users registered address) might be more appropriate.
Is this something I could relatively easily put together myself, or should I again be looking for an existing solution?
I don't think, that integrating something like RoundCube to your site is a good idea in your situation, because those ones are meant to be stand-alone services, not a part of other ones, and do not provide API that can be used by your app.
Server side languages usually have a set of functions to work with IMAP protocol.
PHP: http://php.net/manual/en/book.imap.php
Python: http://docs.python.org/3.1/library/imaplib.html
You can find libraries for other languages too, I'm not sure what language you need, since you didn't specify it.
Imap usage requires some server configuration, but makes rather easy to fetch and read received emails from your script. Depending on your needs, you can send mails and reed and analyze replies.
Hope this information will be helpful to you.

Mail List Management API? [closed]

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I'm building a website that needs to provide users with the ability to subscribe to new items in each category. So, potentially I'll have dozens of different mail lists, each with hundreds of subscribers.
On a previous site, I built the mechanism myself and it worked well enough. I did fall foul of various spam filters and blacklists though as I was just using the newsletter feature of Merak's mail server which isn't really what it's designed for.
I've been looking for a tool to manage it that might behave better in relation to spam filters etc. MailChimp looked like just the ticket as it's got a nice API that allows list management and they pay great heed to doing things right with respect to spam.
However, it doesn't quite offer my the flexibility I need - particularly with customising the look and feel of standard response forms etc. Whilst there are good tools for customising the look of the opt in/out emails, they have to be done on a list by list basis and that's not really going to work for me.
So, has anyone had a similar issue? Should I be looking for an alternative to MailChimp or going back to a simpler in-house build with something more appropriate to do the final mailshots (thousands of emails a day).

Does LISTSERV have an API? [closed]

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I have a custom application that was built to send opt-in newsletters and marketing emails. It does a pretty good job sending mail, but it doesn't respond at all to bounces or unsubscribe requests. It seems to me that rather than building that functionality myself I should use a mailing list manager such as LISTSERV.
However, I'm not sure if LISTSERV fits the bill. I need something that I can integrate with existing data and code.
For example, the newsletters are sent out to registered users on a couple of web sites. I can't figure out if there's a way to pull the addresses for a newsletter from an existing database. Also, I'd like people to be able to opt in and out using the same account administration interfaces they use now. I'd rather not expose users to the underlying mailing list management software.
Does LISTSERV have an API that would allow me to extend it to suit my needs? If not, is there another quality mailing list management tool that does?
LISTSERV does have a powerful (if baroque) programming interface; see http://www.lsoft.com/manuals/15.5/LISTSERV15.5_AdvancedTopicsManual.pdf.
mailman doesn't have an API per se, but it does have a complete set of command line tools, which makes it very scriptable.
And, of course, both mailman and majordomo come with all their source code (Python or Perl respectively) so it would be possible to customize either in any way you wanted. Or, if all you want is the bounce-processing, you could rip that part out of one of them.
I see from another question there are tools to check a POP3 account for bounced emails and classify them as hard bounces, out-of-office replies, unsubscribes, etc.
If I give up on a finding a MLM and write my own bounce handling code, I'm hoping I'll be able to leverage one of the tools suggested there.