WebRTC: do I need a TURN server? (Would it help?) - webrtc

I have a webcam chat room application (so it's many-to-many video sharing) using WebRTC and a mediasoup server.
I am having problems with SOME of my users not being able to get an incoming video feeds to work. It's a difficult problem because I can't reproduce it at all, and I can't easily "remote-debug" the problem since most of my users are very non-technical. So far the only thing I can tell for certain is that it seems to be network-related, not browser-related, as I have had bug reports from people using Firefox, Chrome, Safari, and Edge. I'm running my server (mediasoup v2) on port 443 with no firewall on the server box, so that should make the door as wide as possible. I just don't know what the exact problem is yet so I'm feeling around in the dark.
So, I'm trying solutions. I don't think(?) I have a TURN server set up but from what I have read, it seems like adding one certainly can't hurt, and could help with my situation.
I don't fully understand the entire WebRTC protocol or RFC 7118 (this stuff is really complicated!) or exactly what/where/how a TURN server fits into the bigger picture. It would help, right? A lot of Googling has led to no clear answers. Would love some help! Thank you!

WebRTC tries everything it can do to make a p2p connection, but there are times that it will fail. The turn server acts as a last resort so that the peers can both connect through the turn server. Obviously this is not a p2p connection, so there will be extra latency, and you will have to make sure that your turn server has enough bandwidth to cover all of the connections you expect.
TL;DR, If you need 100% connection rates, you should have a turn server.
I believe AWS has a ready made instance you can spin up, or if you could use this open source coturn server https://github.com/coturn/coturn
On a debugging note... Check your ice candidates type. You should see host and srflx if you only have a STUN server, but if you have a TURN server you will also see relay. You can replicate this issue by discarding the ice candidates that have host and srflx types.

I'm running my server (mediasoup v2) on port 443 with no firewall on the server box, so that should make the door as wide as possible
That is websocket. The media traffic runs over UDP typically and mediasoup uses random ports. A TURN server which is configured on udp port 443 may help in some cases.
The other problem is UDP being blocked which is easy to reproduce with a local firewall.. Mediasoup supports something called ice-tcp which will allow media to run over a TCP connection. You should check if your mediasoup installation uses ice-tcp. If it does not, a TURN server with TURN/TCP will help.

Related

Why does TCP port forwarding work but UDP does not?

this is my first question ever here so sorry if it's not in the right category or not perfectly explained. I'll do my best to be descriptive and precise.
Basically, I've done some port-forwarding for games as well as for server-client testing purposes for development. In the past, it's always worked perfectly fine. However, recently, I realized some things stopped working for no apparent reason.
After quite a while of testing, I noticed it was an issue with UDP. Things that require only TCP ports to be forwarded work just fine, however things that need UDP ports forwarded do not. I confirmed this by testing exactly the same application (a simple server-client app made in Godot just to test this) with both TCP and UDP. It connects fine through TCP, but not UDP.
This has never happened to me in the past. Any ideas on what the issue might be? I've Googled for hours and the only things I could find is that A. UDP troubleshooting is apparently incredibly difficult (especially on Windows) and B. Some people vaguely mention the possibility of it being a problem with my ISP filtering UDP stuff.
I've already made sure to check it's not a firewall issue, either. Not sure what else I could try. Am I just missing something really obvious here? Thanks greatly in advance for any possible ideas or suggestions.
You might not get UDP responses because server might be using that specific ports for TCP.
Different UDP scanners using different techniques may come to different results.
There is a possibility of ISP filtering UDP port only if there is hidden NAT -Meaning you will be assigned a public IP, but still would be reaching internet on a different IP (NAT'CEPTION), check for what is my ip to confirm this.
You can take a wireshark packet capture on an upstream device (Firewall or modem if possible)

With WebRTC, is it possible to connect successfully every time without TURN sever?

These days, I'm really into webRTC technology, and I've been studying webRTC. But, I'm faced with a problem.
I understand that webRTC is using the ICE framework, which has TURN, STUN sever for relay and signaling. But as this article said, webRTC doesn't need a TURN server.
So I'm really curious whether it is possible to connect successfully every time without a TURN sever?
If it is, please tell me the way, and if it isn't, how often are peers using the TURN server in average?
Thank you.
(PS, Azar (one of the biggest apps using webRTC) also said they don't use the TURN sever on their website)
Yes it's possible to connect without a TURN server. Every time? Yes. Everyone? No. Because firewalls.
The Holy Grail of WebRTC is a direct client-to-client network connection without going through an intermediary server (a relay).
TURN is an intermediary server. It's used as a fallback when peers are behind symmetric NATs.
Negotiating this, is the purpose of ICE. There are articles written on how, but in short, "ICE agents" (browsers) collaborate on both ends, communicating through your JS signaling channel, to poke holes from inside the firewall on each end to connect up.
This related answer suggests TURN usage is ~20%.
STUN is not a relay, but merely a mirror server for agents to learn their own external IPs.

Issues with WebRTC based application

I have developed a WebRTC based application along with Kurento-Media-Server.
Problems with this application is:
It works but only on open network (i.e. if run on a network without firewall).
When in firewall it runs sometimes (once out of 10 attempts).
I have tried several things with the firewall, I have disabled all kind of incoming/outgoing traffic. I have created a port-forwarding for my application as well as Kurento-media server.
I am not sure how much useful this information might be but I am deploying my
application on the same physical box along with Kurento-Media-Server. I have configured google's STUN server on my client.js, I have also configured same STUN servers on kurento using code. I haven't configured TURN server.
Just confirming this, signaling server can be behind firewall along with rest of the application, correct?
I am not sure what to look for now, any help in this area would be great.
EDIT-1
From this link I learned that my current network on which my isn't working it has issues with plain websocket connection, it doesn't allow it, it only allows secure Websocket connections.
EDIT-2
Image of netscan:
In my phone network where my app works fine I see all greens in Websocket's "plain" column.
EDIT-3 Solved
Finally found the problem, We were using a router for testing and development and I found that the router had issues, I used LAN cable on the same router and everything worked fine. Calls from application were working just fine. Firewall related details help in configuring the firewall later on.
Based on your problem description it seems all the UDP traffic is not open in your firewall. WebRTC media run on UDP ports.As you mentioned it works one out of 10 times whch means only few UDP ports are open in your firewall.You are lucky when traffic comes via tose ports.You can open port-range in your firewall and configure the same in kurento-media-server config.Your job should be done.
Even if you configure TURN server you need to open certain ports for outgoing and incoming UDP traffic.For TURN server default port is 3478 or 8443 for sending data towards it but for incoming traffic you need to configure port-range on your TURN server and open those ports in your firewall. Always remember TURN server is assured way to connect but it's always costly.

Can I simplify WebRTC signalling for computers on the same private network?

WebRTC signalling is driving me crazy. My use-case is quite simple: a bidirectional audio intercom between a kiosk and to a control room webapp. Both computers are on the same network. Neither has internet access, all machines have known static IPs.
Everything I read wants me to use STUN/TURN/ICE servers. The acronyms for this is endless, contributing to my migraine but if this were a standard application, I'd just open a port, tell the other client about it (I can do this via the webapp if I need to) and have the other connect.
Can I do this with WebRTC? Without running a dozen signalling servers?
For the sake of examples, how would you connect a browser running on 192.168.0.101 to one running on 192.168.0.102?
STUN/TURN is different from signaling.
STUN/TURN in WebRTC are used to gather ICE candidates. Signaling is used to transmit between these two PCs the session description (offer and answer).
You can use free STUN server (like stun.l.google.com or stun.services.mozilla.org). There are also free TURN servers, but not too many (these are resource expensive). One is numb.vigenie.ca.
Now there's no signaling server, because these are custom and can be done in many ways. Here's an article that I wrote. I ended up using Stomp now on client side and Spring on server side.
I guess you can tamper with SDP and inject the ICE candidates statically, but you'll still need to exchange SDP (and that's dinamycally generated each session) between these two PCs somehow. Even though, taking into account that the configuration will not change, I guess you can exchange it once (through the means of copy-paste :) ), stored it somewhere and use it every time.
If your end-points have static IPs then you can ignore STUN, TURN and ICE, which are just power-tools to drill holes in firewalls. Most people aren't that lucky.
Due to how WebRTC is structured, end-points do need a way to exchange call setup information (SDP) like media ports and key information ahead of time. How you get that information from A to B and back to A, is entirely up to you ("signaling server" is just a fancy word for this), but most people use something like a web socket server, the tic-tac-toe of client-initiated communication.
I think the simplest way to make this work on a private network without an internet connection is to install a basic web socket server on one of the machines.
As an example I recommend the very simple https://github.com/emannion/webrtc-web-socket which worked on my private network without an internet connection.
Follow the instructions to install the web socket server on e.g. 192.168.1.101, then have both end-points connect to 192.168.0.101:1337 with Chrome or Firefox. Share camera on both ends in the basic demo web UI, and hit Connect and you should be good to go.
If you need to do this entirely without any server, then this answer to a related question at least highlights the information you'd need to send across (in a cut'n'paste demo).

Are STUN TURN servers not reliable

I am using the google's TURN servers which is given in the demo, Sometimes the connection is established and remote video is streamed sometimes I just get a black screen instead of remote stream. Are these servers not reliable or is there any other issue because I can see the IP of the other machine on the peer which means the peer connection has been established. So what could be the possible problem is?
google doesn't provide any TURN server, only a STUN one.
There's a lot of situation where you need a TURN server, but as far as I know, there's no open TURN server. Even when the ip is detected, you can have problems with a proxy destroying the UDP stream or some of the ports needed.