Issues with uninstall program in control panel built with WiX toolset - wix

Question

I'm creating msi installer that run services with auto start for windows using wix toolset. msi was successfully compiled and installed, and services are working correctly.
The problem is that, when i try to uninstall the program in control panel, it's showing the following message:
I tried to remove the program from regedit and tried to install using the command:
MsiExec /I installer.msi REINSTALLMODE=voums REINSTALL=ALL
Here is the code of product and package declarations:
<Product Name='Foobar 1.0' Manufacturer='Acme Ltd.' Id='6DA5C23A-86C7-4D14-AEC0-86416A69ABDE' UpgradeCode='6DA5C23A-7349-453F-94F6-BCB5110BA4FD' Language='1033' Codepage='1252' Version='1.0.0'>
<Package Id='*' Keywords='Installer' Description="Acme's Foobar 1.0 Installer" Comments='Foobar is a registered trademark of Acme Ltd.' Manufacturer='Acme Ltd.' InstallerVersion='100' Languages='1033' Compressed='yes' SummaryCodepage='1252' />
In INSTALLDIR, i have an exe file for service, and do some actions:
<Directory Id='INSTALLDIR' Name='Foobar 1.0'>
<Component Id='ConfPathEnv' Guid='6DA5C23A-6BE3-460D-A14F-75658D16550B' KeyPath="yes">
<Environment Id="AQLIGHT_CONFIG_PATH" Name="AQLIGHT_CONFIG_PATH" Value="[INSTALLDIR]config.json" Permanent="yes" Part="last" Action="set" System="yes" />
</Component>
<Component Id='MainExecutable' Guid='6DA5C23A-83F1-4F22-985B-FDB3C8ABD471'>
<File Id='serviceEXE' Name='service.exe' DiskId='1' Source='service.exe' KeyPath='yes' />
<ServiceInstall Id="InstallService" Name="AqLightService" DisplayName="AqLightService 1.0" Start="auto" ErrorControl="normal" Arguments="install" Type="ownProcess" />
<ServiceControl Id="ControlService" Name="AqLightService" Start="install" Stop="uninstall" Remove="uninstall" Wait="yes" />
</Component>
</Directory>
In order to remove folder when uninstalling the program, i use the following code:
<Directory Id="ProgramMenuFolder" Name="Programs">
<Directory Id="ProgramMenuDir" Name="Foobar 1.0">
<Component Id="ProgramMenuDir" Guid="6DA5C23A-7E98-44CE-B049-C477CC0A2B00">
<RemoveFolder Id='ProgramMenuDir' On='uninstall' />
<RegistryValue Root='HKCU' Key='Software\[Manufacturer]\[ProductName]' Type='string' Value='' KeyPath='yes' />
</Component>
</Directory>
</Directory>
I tried to change the GUIDs for each componet several times, but it did't help.

Answer 1

Custom Action: That error message can mean a number of things, but most commonly it is caused by a failing custom action. However, in this case it looks like the message is from iTunes?
Logging: No two ways about it: you need a verbose log file to try and make sense of this (adjust paths as appropriate):
msiexec.exe /x "Setup.msi" /L*V "C:\Setup.log"
Self-Repair?: My guess is that you have a corrupted machine / Windows Installer Database, or a self-repair problem that you have
turned into a corrupt machine by hacking the registry. Maybe. On Self-Repair.
Conditioning: When you need conditions to run only at certain times / installation modes - you need to deal with conditioning. There are many previous answers on MSI conditions. They are always hard to get right and testing is essential. Please see the answers below for information:
"MSI Condition Cheat Sheet"
Wix custom uninstallation action - how to run before msi removing files
How to execute conditional custom action on install and modify only? - tip on how to test conditions using VBScript and the MSI API call "EvaluateCondition" at runtime - ze proof izt in ze pudding! :-).
This condition might be enough for you (no guarantees):
NOT Installed AND NOT UPGRADINGPRODUCTCODE
Please test in all installation modes: : install, uninstall, modify, repair, self-repair, patching, major upgrade, etc.... Hard to tell how things can conspire, no substitute for real-world testing (just to state the obvious).
Here are more details on logging and interpreting the log file:
Installsite.org on logging
Interpreting MSI log files, etc...
Event logging, etc...
And another answer on logging.