I recently bought a VPS server from Godaddy. We have 2 website Kiabza.com & Kishcogroup.com. For Kiabza we have emails in our cpanel and for Kishcogroup we have bought Godaddy professional emails.
Now the problem is when we send mail from Kiabza to Kishcogroup or from kishcogroup to kiabza it bounces back saying no user found. The rest is all working fine.
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Login to your Web-Host Manager (WHM) (probably located at (Kiabza.com/whm). Click on the email icon on the dashboard and navigate to Mail Delivery Reports. You can enter search requirements if you'd like, or you can just hit 'Run Report' without changing anything. Then, locate one of the emails that are bouncing back. What does it say in the 'Result' column? It should either say 'Accepted' or tell you what the problem is. Post the result here and I can help you determine the solution.
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I recently started working in hosting/software firm. And currently we have problem with our DNS server.
Two days ago we started getting complaints from our clients that they are receiving emails but in the From section there is a mistake, it shows wrong email of a sender. The email address that's displayed is a random address from one of our clients.
After trying to solve this problem i realized that in Email Deliverability section in cPanel Problems Exist (DKIM, SPF, and Reverse DNS).
When clicked on manage it shows how the records should look and it says that I need to update them, the problem is those same inputs do exist and so the problem persists.
It's important to note that this is a shared hosting server.
Is this some form of hacker attack? Did anyone ever had the same problem?
The sender email address is always specified by the mail client used to send that email (it's common to make mistakes in mail client settings). If those emails are not really sent by your team/server, it could be spoofing. You can implement SPF/DKIM + DMARC in your domain so that recipients can reject spoofed messages whenever they're not coming from your server.
Turns off the problem was coming from a different IP address. We were being attacked. As soon as we blocked it it stopped, and that error cPanel was showing was because the configuration on our server, it was always there.
This was the problem. I advise all WHM/cPanel users to update ASAP because the problem is really hard to find once you get in the middle of it.
https://www.tenable.com/blog/cve-2019-10149-critical-remote-command-execution-vulnerability-discovered-in-exim
You can monitor your email health score with a mail testing service.
These services allow you to check for deliverability issues along with spam activity on your email. Warmup Inbox provides a health score to all users. It's nice to keep track of how your email is performing/what needs to be improved.
Implementing a SPF record alongside proper DMARC and DKIM settings for your domain will drastically increase the overall deliverability rates of all outgoing mail coming from your domain. DKIM and DMARC increase deliverability rating as well as keep your mail server safe from malicious attacks and damaging spam mail.
I am new to Cpanel. I have been logging into a Cpanel account and usually seeing list of users on the right-hand side under the "General Information" tab. It's a drop down tab and I can select different domains that are hosted from the same server and IP through GoDaddy. There are usually several accounts there that take me what seems to be separate volumes on the server where email addresses, settings, disk-usuage are all managed separately.
However, suddenly today, the list of users under the "Current User" drop-down are all gone. There is only the main user account that I try to log in under.
How do I get that list of users back
Is there another way to select the user for the other domain in the Cpanel account?
on left side you can see a "Settings" Icon , Press there .
Now select "Group Linkable Services" & View All from the list.
It will list all accounts
We have recently enabled SSL on our website and PayPal standard as an additional payment method to our ZenCart site. However where the transaction appears to go through ok, no orders are being recorded and no notification emails are being sent out. Also the auto return URL has lots of extra characters added.
I have checked settings and have added https:// for each URL back to my site
so IPN is https://mywebsite.com/ipn_main_handler.php
Auto return is https://mywebsite.com/index.php?main_page=checkout_process
My settings I take are as follows:
I have noted all my steps and hope this helps:
made a purchase with https://shaftdirect.com/sit-to-stand...est-p-152.html (its 1p)
click add to cart
click checkout
signed in :
(Shipping page)
Free delivery only option (already selected)
Special instructions: Added test ***********************Test**************************
(Payment Page)
Checked to agree to T&Cs
select paypal as payment
confirm
(sent over to paypal sign-in screen)
I log into my own account
click Pay now
It appears to work, but instead of the where I have the return url, https://shaftdirect.com/index.php?ma...eckout_process instead I am greeted with a blank screen and the following URL:
Code:
https://shaftdirect.com/index.php?main_page=checkout_process
&referer=paypal
&amt=0.01
&cc=GBP
&charset=windows-1252
&cm=zenid%3D5r70pquqt8gkltengfd3qkn5e6
&item_name=All%20the%20items%20in%20your%20shopping%20basket%20(see%20details%20in%20the%20store%20and%20on%20your%20store%20receipt).
&item_number=Shaft%20Direct%20Purchase
&st=Completed
&tx=0KW452399F310162G
And theres no record of the order or notification email sent out.
Please could anyone help?
Actually Sorry, on this one occasion I spoke to my hosting team and there was an issue with dns resolvers resolving paypal.com from our servers.
They've done something their end and now it works fine.
I am facing an issue which is a bit complicated.
Our website is integrated to CCAvenue payment gateway and we are also using mailchimp to send emails.
On successful transaction the user will be redirected back to our website and an email is sent to user and a CC is sent to our admin. From there the user is redirected to another page where the payment receipt is displayed.
The issue I am facing is, some times the user and admin is getting the copy of the same email many times. it can be 2 or 3 or even up to 10 duplicates/copies.
The duplicates comes with user details missing and the transaction amount messed up.
I am not able to reproduce it from my end till now. But many users are facing this issue.
What can be the reason for this?
thank you
I wanted try to Cloudflare, changed my DNS and checked mx and mail values. But mail still doesn't work.
I wonder also what is free plan of Cloudflare protects my Website from?
After moving your website over to CloudFlare you must set up what are called MX DNS Records. These are bits of information that tell email solutions like gmail where to send email when your domain is used.
To setup an MX record do the following:
Navigate to the DNS panel in your CloudFlare control panel
Select the record type as MX from the dropdown box:
As we are creating MX records that allow emails to #example.com be received, set the name as #. If you are using an external email provider enter their domain address instead here:
Clicking the next field will open up a box in which two things are set - the server, and the priority of this server. Type in the address of the mail server - in our example this will be mx1.mail.com. Also select the priority that you are advised to set - this server will have have the priority of 10:
Click save. Unless specifically asked by your email provider to set a certain TTL, leave “Automatic TTL” selected. Finally click “Add Record”. Your first MX record will now be saved and added to the list of your DNS records:
(source)
To compare what protection features you get with the different CloudFlare plans, check out the table at the bottom of https://www.cloudflare.com/plans/
As you probably know, changes in MX values may take 24hrs to propagate. In your case though, if you just changed to the CloudFlare name servers and the MX servers were unchanged, I wouldn't expect there to be any issue with your mail delivery.
But mail still doesn't work.
Can you give more details?
i just click on Mail DNS and make cloud grey, now emails are working.
Change your MAIL's proxy status to DNS Only ( grey cloud) and your email will start working