Fabric dashboard show loading on my app. it occurred to me today. enter image description here
Mike from Fabric here. This was likely due to a production issue earlier. Try refreshing your dashboard to see if it loads.
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I have developed an Android app using react native.
When I run on simulator its fine, and also when I debug via USB on real device its fine.
However when I publish to Google Play store and download the app as a regular customer it sometimes crashes.
Are there any logs somewhere that I can refer to in order to identify what the issue is? Or perhaps there is something I can add to code to help identify where/why issue is occuring.
You can use log errors to do so, record the activity of user. When the app crashes, your app can ask the user to send the bug report.
Using that bug report you can understand why your app crashes.
You could also use tools like Sentry or Firebase Crashlytics with an Error Boundary
wrapping your app to report errors, allowing you to have a better understanding of the production errors by displaying the full error stack trace and a lot more.
My React Native App crashed on a tester's phone.
What is the best way to get logs of that crash? I'm using React Native 0.14.2
We just rolled out official support for react native error reporting with Bugsnag this week which reports both JavaScript and native (Java/Cocoa) layer errors to a single dashboard.
Compared to Fabric - Bugsnag adds support for js source maps, ios symbolication, and android proguard mapping - which make a big difference.
Let me know if you have any questions or I can help in any way - I'm a founder.
As #Abhishek has commented, you'll have to use some monitoring tools with crashlytics to get such infomation.
Fabric is a good option in this case. It comes with a crashlytics solution.
Here is a blogpost that explains in-depth on how to set it up for your app.
Here's an excerpt of features of crashlytics tool of Fabric from the blogpost
Crash Reporting —It will record every single crash and its stack trace. This is way better than the iTunes Connect crash reports, which only include the info of users that opted in to share information with developers while setting up a new iPhone. It’s also not updated in real-time (you can read more about this here).
Crash Logs — (A.K.A. CLS_LOG) If you’re familiar with Objective-C, you have probably been using “NSLog” while you’re developing your app. You should use CLS_LOG instead. There’s no difference at all when you’re debugging (whatever you’re logging will still show up in the console) but the cool part is that when a user crashes your app, all the information will be sent to Crashlytics’s servers the next time the user launches your app, including all the content that you’ve logged through CLS_LOG. So if you log information for most of the actions/events in your app, you can read the logs later and reproducing the crash should be simple.
A good crash log framework that reports from the javascript level I've tried recently is Sentry. More descriptive with the actual error, if it comes from he JS side.
I wrote expo-error-log as a free alternative to BugSnag, etc.
Check it out if you like :
https://github.com/marchingband/expo-error-log
https://www.npmjs.com/package/expo-error-log
https://medium.com/#andymarch/free-error-reporting-in-expo-apps-with-expo-error-log-819cab5b6062
It seems like Crashlytics does the error reporting job perfect for a native app made in android/ios.
For a react-native app, however, Bugsnag looks more promising. You can explore both and see which one fits your requirements.
I'm trying to reach TestFlight on iTunesConnect but it keeps only the loading spinner and do not show anything. I've tried with Chrome and Safari without success.
http://prntscr.com/8sv799
In my other application on the very same account everything works correctly.
I've already written to support waiting for their response.
My issue was resolved from the support team. They didn't provide me full details what caused this, however after sending them needed information(including page source code) they fixed it on next day.
So if you experience the same, I advise you to contact them(via iTunesConnect).
HI,
We created a web application which is running in many web servers. One of the server was recently updated. When they request the web page which usually streaming PDF content, the alert message displayed and return back to last page visited.
The alert message has the title: Windows Internet Explorer
Alert message is "The System is experiencing problem that requested for support".
We never faced this exception. Can anyone help me?
Thanks,
P.Gopalakrishnan.
grep your source code for the message; it's probably raised by javascript in your app.
What happens when this problem occurs? Does the browser crash?
I've seen this sometimes with IE. I don't know why. It has happened when dowloading Excel spreadsheets, but it has also happened when downloading code from SourceForge.
All of a sudden while opening my dashboard on Titanium Studio I am getting following error:
503 Service Unavailable.
No server is available to handle this request.
I searched on Google for the error but found nothing except for the same question asked at Appcelerator Forum as this link.
The problem got resolved itself I guess it was due to some error from Appcelerator services or their server was down.