I am working on a conversation for a customer on the IBM Watson Bluemix space. There are two entities defined that have the same values as this is the requirement of the conversation.
User_Response: No
Exit_Chat_Unsucessful: No
Where User_Response captures both values "yes" and "no" and similar utterances while Exit_Chat_Unsuccessful tracks the count of conversations that did not end successfully.
Now since the value of both entities is set to "No", as part of the usual reporting the count for Exit_Chat_Unsuccessful would not be specific for exit chat alone.
How do I filter such values as part of reporting on Watson
It's not fully clear what you are asking, but as I understand it you want to know when a branch has been exited due to an unsuccessful reason.
There is a couple of ways to do this.
You can specify a name for the exit node. Then use this in the logs to associate which entity is priority.
You can use "branch_exited" and "branch_exited_reason" to see if you left the branch correctly.
You can also redefine the "yes" and "no" values to a single entity. There should be no instance where you would need both. If there is, you can use contextual entities to train the system to understand which is which.
Related
I need a help about distinguish similar entities.
In my case I have one entity called '#agent' with some entries, two of them is 'Iago Campos' and 'Iago Coutinho'. I have an intent called 'transfer' that is triggered when user says that want to talk to someone. When user says 'I want to talk with Iago' dialogflow doesn't match any of the 'Iago'
I want to know if it's possible to make dialogflow ask to user if he wants to talk with Iago Campos or Iago Coutinho. I was looking aboult Fulfillment, but for many reasons I'm not confortable using webhook to just distinguish agents...
#Agents entries
Dialog Flow doesn't match any of the “lago” because it does not know what decision it has to take since it found 2 matches “lago Campos” and “lago Coutinho”.
If you proceed to say “Campos” dialog flow will find only one match “lago campos” and it will return it. It would be ideal to remove the world “lago” since it causes redundancy in your system.
On the other hand a fast solution would be to create another Intent specifically for when the user enters the word “lago” and that it is linked with a trigger that replies what “Lago” is it referring to. Here the final user can choose one “lago” or another.
So here I could suggest creating this behavior using a Fulfillment webhook in that way you can use it from the same intent
I'm new to wit.ai. I'm building a bot that does voice input for an order processing pipeline. In one field i need to input the client location. And this client_location entity has a keyword search strategy attached to it.
Now i want to add all cities, towns and villages to this entity as keywords. Because only one of this will be considered a valid value for client_location entity.
But there are a couple thousands of them, and adding them by hand, one by one, inside the wit.ai UI, doesn't make much sense.
I want to use a cli tool or a node package or something - to do it programmatically.
How can i do this? And also is ok to have so many keywords for one entity?
For now, the node.js library can't do training.
But you can still do it using HTTP REST api, by posting to /samples path.
POST/samples
The docs are here.
Accordint to this blog one can hide the business process flows. I'm trying to follow it but there's no flows defined for my opportunity (according to the list).
I'd like to "delete" the flow for Opportunity entity (or at least affect it somehow to display different steps/different number of steps). The reason is that we'll be migrating from an older version and they've got a picklist with percentages of the deal being done. Not sure how to map it onto the Opportunity in 2013 and even if, I'm not sure the client'd like it.
Is it at all possible to remove business process flow from Opportunity in CRM 2013?
When I do follow the guide and fool around with all flows, I get to remove the one for Opportunity but then I'm shown the error message as in the image below. So I'm assuming that it's not the correct approach. Or did the blogger referred to in the first paragraph cheat and took his screenshot after closing the warning? :)
The blogger in the blog is using the earlier version of Dynamics CRM than yours. Newer versions of Dynamics CRM will show the above warning.
Beside one way in the blog, there are a couple of way to show/hide Business Process Flow:
use Javascript to set the display attribute of process bar element:
function hideBusinessProcessFlow()
{
document.getElementById('header_process_d').style.display = "none";
}
function showBusinessProcessFlow()
{
document.getElementById('header_process_d').style.display = "block";
}
Reference: https://community.dynamics.com/crm/b/misscrm360exploration/archive/2014/07/24/show-and-hide-business-process-flow-in-crm-2011-2013.aspx
Please note that this is unsupported customization.
Update processid and stageid fields of the record. Use update these fields with Javascript or writing a plugin/workflow to do this.
Have a look at this solution: http://code.msdn.microsoft.com/Change-Dynamics-CRM-2013-a6beb85e
In your case, you just need to update processid and stageid fields to null, then the annoying warning will disappear.
Good luck!
Are you looking at the complete list of Processes under Customisations? If you're looking at an unmanaged solution it won't appear unless it's been added to that solution. It's in there OOB and called Opportunity Sales Process, I just deactivated it on a clean org. No need to delete it, just deactivate it or edit as required.
There are two things that can be done for any business process flow in MS CRM:
Deactivate BPF
Delete BPF
In order to remove Business Process Flow (BPF) from existing records, it is not enough to just deactivate BPF. Even when we deactivate BPF, records that are associated with it will still show BPF with warning message that it is deactivated.
It is true, if you delete BPF from Processes in MS Dynamics CRM, they will be removed (not showed) from the records that were associated with that BPF. However, what if you do not want to delete default BPFs, like those related to sales process on system entities (Leads, Opportunities and Accounts)? What if you want to hide these default system BPF from default system entity (i.e. Opportunity)?
In this case you need to write plugin/workflow activity to remove association of the entity record from BPF.
See my GitHub example how to do this
This MS CRM community post is also useful:
Remove business Process Flow from Account
I've got a lookup field on Account entity called something. Each such Something has a reference to an account. When my users click the magnifying glass, I want them to see a list of available Something records but filtered to view only such instances that link to the currently treated entity.
Also, I'll need to design such a filtration for Contact instances to only show the Something records that are related to the account that the currently regarded contact is a member of.
I can't decide between a plugin on Retrieve and some JS in OnLoad registering a fetchXML. All such operations will be done client-side. The solution needs only to work in CRM13 (and if possible apply some cool functionality in that version).
Suggestions?
JavaScript & FetchXml are your best option here as with a Retrieve plugin you're taking the performance hit of executing on every retrieve regardless of whether the entity is being retrieved for the lookup. A filtered lookup in JS only applies for those scenarios that require a change to the field on Account.
Another other good reason for using a filtered lookup in Js is they are now a supported feature in CRM 2013 as opposed to the "hack" that was required in 2011.
Some more info on addPreSearch and addCustomFilter can be found on MSDN and there's a decent blog post providing examples here.
From within Asana, we can see how the tasks are split into "Now", "Next" and "later" in project view as well as "Today", "Upcoming" and "later" in user. I can't seem to find the API required to identify the tasks in each category. Is this functionality available for developers?
(I work at Asana)
In the reference for Tasks at https://asana.com/developers/api-reference/tasks, the docs describe the assignee_status field. This will give you the today/upcoming/later status for a task assigned to a user.
In project view, these statuses don't exist so I assume that by now/next/later you are referring to "priority headings", or arbitrary labels that you are able to create inside any list by ending the name of a task with a colon (:). There is not currently a way to find out which priority heading a task is under via the API.
If knowing the priority heading containing a task is important, you could iterate over the results (which by default show up in the same order they do in the UI), keeping track of which priority heading you saw last. This is inelegant and prone to problems if you filter the task list in some way (and possibly don't get all the priority headings as a result), but it might help you get the job done until a better solution is provided.
If you are querying for a list of tasks, make sure you add the opt_fields=assignee_status parameter and that field will be provided in each of your results.