How to find Tickets I worked on during a given timespan? - sql

We are using HP ALM 12.53.193 for issue tracking.
For a progress report of our development activity, I am trying to find out what tickets I worked on within the past month. Primarily, this includes tickets for which my user name was added to the Editors field, or that were marked as Fixed or Closed by me in the given timespan.
I am seeing some promising hints in this forum post that uses SQL to query the AUDIT_LOG table. Likewise, this [sqa.se] post suggests an SQL script for an Excel report.
Unfortunately, when I click New Business View Excel Report in ALM, I am asked to upload an Excel file for some reason, so I am not sure how to proceed from there to entering my SQL.
I have also tried creating a report with the New Project Report command (i.e. I am also ok with a non-scripted solution, if that is the way to go in ALM). However, it seems I can only show the filtered contents of single tables (e.g. Defect) there (the "Cross Filter" feature does not let me choose another entity (e.g. the Audit Log) for cross-filtering my defects with).
How can I retrieve that data from ALM?
I am not entirely sure SO is the right site for this question, although I consider HP ALM a "software tool(...) commonly used by programmers". Please migrate if it is deemed a better fit for another site.

Related

How to force a cache refresh in MS Access

I am working on migrating a MS Access Database over to a newer SQL platform.
But, with all of the users who are currently using it, we're migrating slowly/carefully.
The first step is that we are re-writing the VBA code into C#, which is then deployed in a .dll along with the database.
Now, the VBA code calls into the C# to do the business logic, then the VBA continues to do the displays/UI, while Access still hosts the database.
The problem comes in that I have a report that is being run after the business logic from the C# in one place, and apparently MS Access has a cache, which clears every 5 seconds. So, the transaction that occurs in the C# code writes to the database, but the VBA code is still using the cache. This is causing errors, as the records added to the database (which the VBA report is trying to report on) don't exist in the cache yet...
I'm guessing that the C# .dll must be getting treated as a "second connection" to the MS Access database, which is what seems to typically cause this error in my searches (thinks that one process is writing, and the other is reading).
Since the cache is cleared out every 5 seconds, we can just put the process to sleep, and wake it up after 5 seconds, and then run the report, but that's pretty terrible for an end user.
And, making things difficult, the cache seems like it only gets used in the deployed version (so, when running from source / in debug mode, the error never happens).
Doing some searches, there seems to be plenty of people who have said "just refresh the cache." But, the question is: within VBA, how do you refresh the cache?
Any advice would be welcome.
Thanks
I've been fighting the same issue for years as I write a lot of tools around an old Powerbuilder application that has an Access MDB back end.
The cache does exist and it is VERY real. When data is inserted on a different connection than it is queried on, the cache can be directly observed and measured. It was also documented by Microsoft before they blackholed a bunch of their old articles...
Microsoft Jet has a read-cache that is updated every PageTimeout milliseconds (default is 5000ms = 5 seconds). It also has a lazy-write mechanism that operates on a separate thread to main processing and thus writes changes to disk asynchronously. These two mechanisms help boost performance, but in certain situations that require high concurrency, they may create problems.
I've found a couple workarounds that are not the best, but somewhat make due until I find something better or can re-write the app with a better back end database.
The seemingly best answer I've found (that may actually work for you since you say you need VBA) is to use JRO.RefreshCache. I've been trying to figure out how to implement this using C# or VB.net without any luck. Below is a link to a code example where you execute the RefreshCache method on your 2nd connection that needs to pull the data. I have not tested this myself.
https://documentation.help/MSJRO/jrmthrefreshcachex.htm
A workaround I've found that will deliver the query results within 500ms to 1000ms of insert time (instead of anywhere between 500 and 5000 ms - or more):
Use System.Data.ODBC instead of OleDB, with connection string: Driver={Microsoft Access Driver (*.mdb, *.accdb)};Dbq=;
If someone knows how to use the JRO.RefreshCache method with OLEDB and C# or VB.net, I'd be forever grateful. I believe the issue is it's looking for an ADO connection to be passed in, not an OLEDB connection.
I not aware of ANY suggesting that some 5 second cache exits? Where did this idea come from????
Furthermore, if you have 5 users, then you not going to be able to update their cache, are you?
In other words, the issue of some cache for one user still not going to solve or work with mutli-users anyway, is it?
The simple matter is if you load up a form with 100 reocrds, and then other users are ALSO working on that 100 rows, then all users will not see other changes until such time you tell access to re-load the form.
You can do this with a me.Refresh in the form, and then it will show changes made by other users (or even your c# code!!!).
However, that not really the soluion here.
How does near EVERY system deal with this issue?
Answer:
You don't, you "design" the software to take the user work flow into account.
So, in place of loading up a form with 100 rows of data? (which you should not, unless SUPER DUPER reason exists for doing that).
The you provide a UI in which the user FIRST searches for whatever it is they want to work on.
In other words, say you just booked a user on a tour. Now, they call the office back, and want to change some details of that tour. But, a different tour staff might pick up the phone. So, now a 2nd user opens the tour?
So, you solve that issue by NOT loading all the tours into that form in the first place.
you provide a search screen, so they can search for the user, find the user, maybe type in a invoice number or whatever.
You display the results in a pick list, and then launch the form to the ONE record (and perhaps detail records from child tables).
So there no concpet of a cache in Access anymore then there is in c#.
However, if you load up a datatable in c#, and then display that data?
Well, what about the other users on that system. They will not see changes to that data ANY MORE then the current access form.
So, if you want to update some data in c#? Then fine, but you need/want to do two things:
First, before you call any c# code that may update the current form reocrd? You need to FORCE a data save of that current record BEFORE you call any code, be it VBA code, or c# code that going to update that current reocrd the user is working on.
You can in Access save the current reocrd in MANY different ways, but the typical approach is:
' single record save - current record
if me.dirty then me.dirty = false
' VBA or c# code goes here.
' optional refresh the current form to reflect changes
me.Refresh
So, in most cases, it is the "design" of your software that will solve this issue.
For example, in the tour example, or in fact ANY system, the user can't work, can't update, and can't do their job UNLESS they first find/search and have a means to bring up that form + record data in the first place.
So, ANY typical good design will:
Ask the user for that name, invoce number or whatever.
Display the results of the search, and THEN allow the user to pick the record/data to work on. When they are done, they close that form and are RIGHT BACK to the search form to do battle with the next customer or task or phone call or whatever.
So, a search form might look like this:
In above, I typed in smi, and then displayed a pick list.
The user can further type in say part of the first name, and thus now get this:
So, maybe they type in a invoice number, customer number, booking number or whatever.
So, you display the results, and then they can select the row or "thing" to work on.
thus, we click on the row (or above glasses button), and then jump to the ONE record.
so, the user does whatever they have to do with the customer. Now, when done, they close the ONE thing, the ONE main reocrd.
This not only saves the data (so others in the office can now use that booking data), but it also means the data is saved. and they are NOW right back at the search screen, ready to do battle with the next customer.
So, not only does this mean we have a VERY bandwith friednly design (we only pull the one main reocrd into that form), but it also is better for work flow.
The Access form's cache thus becomes a non issue, since we only dealing with the one record.
And as I pointed out, if the system is multi-user, then you NOT going to be able to udpate and deal with multiple users cached data anyway, are you?
Think of ANY system you EVER used from a software point of view.
When you use google, does it download the WHOLE internet, and then you use ctrl-f to search megs and megs of data in the browser?
Nope!
you search first, get a list of that search, and THEN pick one!!
And when that list is display, maybe others on the internet are udpateing, and add new data - but if that was cached in your browser, then it would not work!!!
And same goes for a desktop accounting system. You don't load up all accounts, and THEN have the user go ctrl-f to search all the data. You search for the customer, invoice number and PICK ONE to work on.
And it does not make sense to load up a form with 1000 customers, and then go ctrl-f to find that customer. Same goes for a instant banking machine. It does not download ALL customers and THEN let you search. It asks you FIRST to get what you need. So, be it browser based, desktop based, or JUST ABOUT ANY software you use?
You quite much elminate the cache issue, since not pre-loading boatloads of data, but asking and letting the user search for the data they need.
So, in regards to the Access form data and cache?
If you are on a form, and call VBA code, or c# code or whatever?
If that code update the current form, you have NO MORE OR LESS of a issue when calling VBA code, or c# code!!!! If that code updates the current form, and the reocrd is dirty (has pending edits), then you get that message about the current form's reocrd having been udpated by another user!!!
So, your cache issue does NOT IN ANY WAY exist MORE or LESS as a issue in typical Access software.
As a genreal rule, if you are on a form with pending edits, and say want to pop up some form to edit releated data?
You have to ensure that pending edits are SAVED before you launch an form that can edit the same data, or run code that can/may edit that data.
As a result, ZERO cache issues should exist, and they no more or no less exist when calling sql or VBA update code in a form then calling some c# code from that form.
So, write the pending update for that form.
Then run your VBA, SQL, or c# code.
And then do a me.Refresh to display any changes made by those external routines.
there is no documetjion, or ANY article I can find that suggests some kind of 5 seocnd cache or update - it is a urban myth, and your software challenge here in regards to use c# or VBA, or even SQL server stored procedures?
They are all the same issue, and I dare say that often access is used as a front end to SQL server, and ALL OF the SAME issues exist when using SQL server with ms-access.

Section Access In Qlikview

GOAL:
-To allow the manager to only view the all projects in qlikview, and not edit anything.
-Team members can only see data from projects they are in
CONDITIONS:
-Joe(Team member) can only see data from his projects only.
-Bob(Manager) can see data from all projects in the team, however he cannot edit or make changes to them.
In this scenario, there is only 1 manager, an admin, and many team members.
So I guess the process would be:
Check who the user is (Not sure what to use here. Username/password? Ideally it would be the company email, but don't know if this is possible)
Once it knows who the user is, checks if said person can access the document
If they do have access, it decides what can be accessed. (if manager, can only view all projects, if team member, can only view certain projects)
Display the dashboard.
Right now, the QVW file gets data from a database using OLEDB connection.
Sorry I've only been introduced to Qlikview about a week ago and I've been tasked to get this done so any help would be great.
Thanks.
You can find a lot about QV section access around.
Think your scenario is possible to be achieved using section access. Please read https://community.qlik.com/docs/DOC-1853 for more detailed explanation of section access methods.
Warning: Always have copy of the document without section access!
Just to be sure you are not locked out of the document because if this happens there is no way to open the document

Auto-generating reports in Microsoft Access

Currently I am in the process of building an updated Microsoft Access database for our affiliated hospital to keep a timeline of documentation for potential medical studies. The database itself is standalone, so there is no real back end to speak of (which hurts me, but I have no control over how they handle their data). It currently holds only one table with all the necessary fields needed. I'm looking to have reports generate automatically every week, month, quarter, and year. However, I must admit my vba coding abilities are spotty at best. My questions are this:
What code would I need to use to generate said reports?
Would I need to create separate queries just for each type of report based on when it needs to be generated, or can I code it all in one query without the different codes interfering with each other?
If any other information or clarification is needed, I'd be happy to give you what I can.
When calling a Report from VBA or from a macro, two things could be usefull to you:
providing a condition, like
docmd.OpenReport "someReport",acViewPreview,,"[examDate] > Date() - 30"
providing an OpenArg, which can be used by vba in your report to change the periodicity for example ("M" for Monthly and "w" for Weekly"), like
docmd.OpenReport "someReport",acViewPreview,,"[examDate] > Date() - 30",,"W"
Those tricks should allow you to design a report ONCE, then use it with dynamic time range and grouping.
If you don't want to use VBA, for creating automatic reports printing/export you'll need:
Create reports which don't require user entry, use date functions for querying required date intervals.
Create macroses for starting reports and closing the database, no VBA knowledge required
Create tasks in Windows Task Scheduler for starting MS Access at requred days/time. Command line should contain parameters for opening specified database and starting specified macro (/x macro_name). Parameters description you can find, for instance, here
.
The comments say it all.
Access is designed to make report writing of the nature you describe very easy, and a lot can be achieved without using VBA at all or macros for that matter.
If you want to use the same report to display the same sets of data for different date ranges (or perhaps with other changes in criteria), you should prompt the user to enter a date range or the other criteria that will cause the data displayed to be changed. (ie the parameters they entered are used in the query to change the data returned).
This is infinitely preferable to having many many reports and queries that are all the same except they get data for a different set of criteria.
There are many Access Programming books that will help you re-learn these skills. I have found this channel useful https://www.youtube.com/user/ProgrammingMadeEZ/search?query=reports for other Access videos, but it's not as useful for reports.
Harvey

How to find the document visitior's count?

Actually I am in need of counting the visitors count for a particular document.
I can do it by adding a field, and increasing its value.
But the problem is following.,
I have 10 replication copies in different location. It is being replicated by scheduled manner. So replication conflict is happening because of document count is editing the same document in different location.
I would use an external solution for this. Just search for "visitor count" in your favorite search engine and choose a third party tool. You can then display the count on the page if that is important.
If you need to store the value in the database for some reason, perhaps you could store it as a new doc type that gets added each time (and cleaned up later) to avoid the replication issues.
Otherwise if storing it isn't required consider Google Analytics too.
Also I faced this problem. I can not say that it has a easy solution. Document locking is the only solution that i had found. But the visitor's count is not possible.
It is possible, but not by updating the document. Instead have an AJAX call to an agent or form with parameters on the URL identifying the document being read. This call writes a document into a tracking DB with one or two views and then determines from those views how many reads you have had. The number of reads is the return value of the AJAX form.
This can be written in LS, Java or #Formulas. I would try to do it 100% in #Formulas to make it as efficient as possible.
You can also add logic to exclude reads from the same user or same source IP address.
The tracking database then replicates using the same schedule as the other database.
Daily or Hourly agents can run to create summary documents and delete the detail documents so that you do not exceed the limits for #DBLookup.
If you do not need very nearly real time counts (and that is the best you can get with replicated system like this) you could use the web logs that domino generates by finding the reads in the logs and building the counts in a document per server.
/Newbs
Back in the 90s, we had a client that needed to know that each person had read a document without them clicking to sign or anything.
The initial solution was to add each name to a text field on a separate tracking document. This ran into problems when it got over 32k real fast. Then, one of my colleagues realized you could just have it create a document for each user to record that they'd read it.
Heck, you could have one database used to track all reads for all users of all documents, since one user can only open one document at a time -- each time they open a new document, either add that value to a field or create a field named after the document they've read on their own "reader tracker" document.
Or you could make that a mail-in database, so no worries about replication. Each time they open a document for which you want to track reads, it create a tiny document that has only their name and what document they read which gets mailed into the "read counter database". If you don't care who read it, you have an agent that runs on a schedule that updates the count and deletes the mailed-in documents.
There really are a lot of ways to skin this cat.

Automating WebTrends analysis

Every week I access server logs processed by WebTrends (for about 7 profiles) and copy ad clickthrough and visitor information into Excel spreadsheets. A lot of it is just accessing certain sections and finding the right title and then copying the unique visitor information.
I tried using WebTrends' built-in query tool but that is really poorly done (only uses a drag-and-drop system instead of text-based) and it has a maximum number of parameters and maximum length of queries to query with. As far as I know, the tools in WebTrends are not suitable to my purpose of automating the entire web metrics gathering process.
I've gotten access to the raw server logs, but it seems redundant to parse that given that they are already being processed by WebTrends.
To me it seems very scriptable, but how would I go about doing that? Is screen-scraping an option?
I use ODBC for querying metrics and numbers out of webtrends. We even fill a scorecard with all key performance metrics..
Its in German, but maybe the idea helps you: http://www.web-scorecard.net/
Michael
Which version of WebTrends are you using? Unless this is a very old install, there should be options to schedule these reports to be emailed to you, and also to bookmark queries. Let me know which version it is and I can make some recommendations.