I currently have a Point of Sale application that allows for a user to login, make a purchase, and logout on an iPad. Each device supports multiple users, but I am noticing incorrect counts for "Event users". I am tracking logins, signups, and setting the Crashlytics userIdentifier property. What else do I need to do make sure Answers is properly tracking this information?
For example, I have had 30 users login to my application and go through the purchase flow, but Answers states that there have only been "2 Event Users".
Mike from Fabric here. An event user in this case would be connected to the device that is sending the event, not the user logged into the app which is likely the source of the disconnect.
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I'm developing an iOS app for a client. I attempt to add him as a user under "Users and Access" using his apple ID email address. He receives the invite and enters his apple ID and password, but receives this error message:
"Unable to Sign In" - "This app is used by developers to manage apps on the App Store. To get access, ask your Account Holder to set up an App Store Connect account for you. (2002)"
Under Users and Access, the user record is grayed out as though he hasn't accepted the invitation, and I can't add him as a tester in the app yet.
For anyone facing this issue:
I faced the same problem today, deleting the invitation and sending it again worked.
FYI: First I had sent an invitation with the role "Developer" and later with the role "Admin", which might have had something to do with it working
just remove the invite and do it again, it is better if the team is coordinated and understands how the aggregation process works
Chat conversion not become visible after I changed my QuickBlox account. Before developer has setup chatting for my iOS application with his personal QuickBlox account so I require to switch it with my company QuickBlox account and later on I can do purchase of plans without any barrier.
After this change actual send messages didn't become visible on both side devices before this was working properly after my account change it get stopped in working. I was getting few errors on log related to this so please check:
Though multiple users get created in account so definitely connection with QuickBlox has been establish as per my thinking but message passing not working.
In chatting view, I have sent many messages but nothing appear on screen, remain as it is blank.
After spending 2 days with this problem, I found solution for this problem. Posting here as an answer so that other users will not consume more time for this problem.
At QuickBlox dashboard, you have to enable retrieve users list permission so that other user can get list of others information. By default this flag set to disable so you have to enable it. Here is screenshot for the same:
Our requirement is for specific user we need to check what events he performed.
Lets say for user John we need to check if he able to find out filter feature from app etc.
On Fabric I can see its shows event and unique users, but its not showing their username, userid etc.
So is there any way to do this?
Thanks.
Mike from Fabric here. With the Fabric dashboard, there is not a way to track a user across crashes and events. You can however, add custom logs, keys and user identifiers to exceptions or logged errors and can then search on those values.
I am using mixpanel user profile tracking.
1 : If a new user, say A , visit my site and go through some pages without sign-up. That time mixpanel is tracking events to a unknown profile.
2 : Then the user A, sign up in my site and placed an order.
That time mixpanel is tracking previous events and the events after sign up also to a the same profile. (mentioned in above point).
3 : Then the user comes to my site using his mobile, then he go through the pages without login
That time mixpanel track the events to different a profile.
4 : The user then logged in in his mobile and continue to place order.
Then the mixpanel track events after the login into the previous profile mentioned in the 1st and 2 nd step.
My problem is I would like to re-map the tracking done in the 3rd step also to the profile which is used to track in 1st and 2nd step
There are 2 routes
1-) Queue anonymous events: the idea would be that instead of sending Mixpanel the events when the user is still anonymous, you save them either on the device (if it's a mobile app) or on your server. Then, when the user logs in, or creates the account, you can flush the stored events since now you know who the user is. As you might realize, the downside is that if the user never logs in or signs up, then the events are never sent (unless you build a mechanism in your server to flush them in that case).
2-) You could so as you currently do, but when the person goes to step 4, and logs in, before changing the ID to the correct one, you could create a People profile with the anonymous ID, mark it with a flag that it's an orphaned profile, and save the correct ID for it. That way, you can schedule a task to look at those profiles every so often, export their events, and import them back with the correct ID. That would essentially duplicate the data for those events, but you would have the full history with the correct ID. You could also try to filter events based on the "orphaned" flag later on, but it does mean you will always have to have it mind.
I received a notification from Facebook "Negative Feedback Warning"
"Our systems have flagged your app # for receiving a high amount of negative user feedback. Accordingly, we might be forced to place a temporary restriction on your app in order to protect the user experience on Platform. We ask you to promptly address this issue within 48 hours of the sending of this notice, after which our automated systems will evaluate your app once again. Please note we reserve the right to take action against your app even before the end of this 48 hour period.
Specifically, users are responding negatively to Stream stories from their friends using your app."
I was not able to view the negative user feedback on either the app page or in Insights. How can I view the user feedback to understand the problem and address it.
The message explains the problem: Your app is making posts that users dislike. As it says, "users are responding negatively to Stream stories from their friends using your app".