Remove email and phone number from customer in Kustomer - api

Question

I'm having trouble deleting the emails and phones keys from customers.
When I have to re-create a customer, I get an error message because the first record has the same phone and email address. I tried simply removing them from the old record but it gives me a 400 bad request. It says I need to specify an email and phone.
This wouldn't be surprising, especially since the documentation specifies that they are required fields. What's strange is that I can create customers without emails and phones just fine. It's just that once they have them, I can't get rid of them. Is there some workaround that would allow me to re-create a customer?

Answer 1

The way to currently remove an email or phone number from a customer is to update the customer object with the emails you want to keep.
For an example, if you have a customer object that looks like:
{
"data": {
"type": "customer",
"id": "58863fe94aa1701100efcb1d",
"attributes": {
"name": "Joe Cornelius Schmoe III",
"displayName": "Joe Cornelius Schmoe III",
"displayColor": "teal",
"displayIcon": "broom",
"externalId": "user-3",
"externalIds": [
{
"externalId": "user-3",
"verified": true
}
],
"firstName": "Joe",
"lastName": "Schmoe",
"sharedExternalIds": [],
"emails": [
{
"email": "test#gmail.com",
"verified": false,
"type": "home"
},
{
"email": "test2#gmail.com",
"verified": false,
"type": "home"
}
],
....
}
In cases where you would like to remove the email associated with home (works the same way for phones array.)
PUT /v1/customers/{customerId}
{
"emails": [
{
"email": "test#gmail.com",
"verified": false,
"type": "home"
}
]
}
The customer record will now be updated to only include the specified email.
{
"data": {
"type": "customer",
"id": "58863fe94aa1701100efcb1d",
"attributes": {
"name": "Joe Cornelius Schmoe III",
"displayName": "Joe Cornelius Schmoe III",
"displayColor": "teal",
"displayIcon": "broom",
"externalId": "user-3",
"externalIds": [
{
"externalId": "user-3",
"verified": true,
"id": null
}
],
"firstName": "Joe",
"lastName": "Schmoe",
"sharedExternalIds": [],
"emails": [
{
"email": "test#gmail.com",
"verified": false,
"type": "home",
"id": null
}
]
.....
}