Unable to create a new organization in Hybris using Wizard - e-commerce

I am trying to create an organization in Hybris. I am trying to do this via the 'Create Organization Wizard' in the Admin Cockpit.
The documentation says that a pre-requisite for this is that a user in 'Account manager' Role should have been created already. My first problem is how to create such a user?
Next, if I just try to fill in some details for an Account Mgr role, then I get the below error on clicking 'Done' at the completion of wizard:
>>
at de.hybris.platform.cockpit.wizards.Wizard.doDone(Wizard.java:526)
>> at de.hybris.platform.cockpit.wizards.generic.GenericItemWizard.doDone(G
enericItemWizard.java:680)
>> at sun.reflect.GeneratedMethodAccessor934.invoke(Unknown Source)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at bsh.Reflect.invokeMethod(Reflect.java:134)
>> at bsh.Reflect.invokeObjectMethod(Reflect.java:80)
>> at bsh.Name.invokeMethod(Name.java:858)
>> at bsh.BSHMethodInvocation.eval(BSHMethodInvocation.java:75)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:102)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:47)
>> at bsh.Interpreter.eval(Interpreter.java:645)
>> at bsh.Interpreter.eval(Interpreter.java:739)
>> at org.zkoss.zk.scripting.bsh.BSHInterpreter.exec(BSHInterpreter.java:11
9)
>> at org.zkoss.zk.scripting.util.GenericInterpreter.interpret(GenericInter
preter.java:310)
>> at org.zkoss.zk.ui.impl.PageImpl.interpret(PageImpl.java:797)
>> at org.zkoss.zk.ui.impl.EventProcessor.process0(EventProcessor.java:176)
>> at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:141)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.process0(EventProcessi
ngThreadImpl.java:519)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.run(EventProcessingThr
eadImpl.java:446)
Nov 04, 2016 4:27:30 PM org.zkoss.zk.ui.impl.HybrisUiEngineImpl handleError:1616
SEVERE: >>java.lang.NullPointerException
>> at de.hybris.platform.ticket.model.TicketsAttributeHandler.set(TicketsAt
tributeHandler.java:50)
>> at de.hybris.platform.ticket.model.TicketsAttributeHandler.set(TicketsAt
tributeHandler.java:1)
>> at de.hybris.platform.servicelayer.internal.model.attribute.impl.Default
DynamicAttributesProvider.set(DefaultDynamicAttributesProvider.java:64)
>> at de.hybris.platform.servicelayer.model.ItemModelContextImpl.setDynamic
Value(ItemModelContextImpl.java:341)
>> at de.hybris.platform.core.model.user.CustomerModel.setTickets(CustomerM
odel.java:266)
>> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>> at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:62)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils
.java:203)
>> at de.hybris.platform.servicelayer.internal.converter.impl.ItemModelConv
erter.invokeMethod(ItemModelConverter.java:1289)
>> at de.hybris.platform.servicelayer.internal.converter.impl.ItemModelConv
erter.setAttributeValue(ItemModelConverter.java:1179)
>> at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelServi
ce.setAttributeValue(DefaultModelService.java:836)
>> at de.hybris.platform.cockpit.wizards.generic.DefaultGenericItemMandator
yPageController.setModelSingleValue(DefaultGenericItemMandatoryPageController.ja
va:405)
>> at de.hybris.platform.cockpit.wizards.generic.DefaultGenericItemMandator
yPageController.validate(DefaultGenericItemMandatoryPageController.java:205)
>> at de.hybris.platform.cockpit.wizards.Wizard.doDone(Wizard.java:526)
>> at de.hybris.platform.cockpit.wizards.generic.GenericItemWizard.doDone(G
enericItemWizard.java:680)
>> at sun.reflect.GeneratedMethodAccessor934.invoke(Unknown Source)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at bsh.Reflect.invokeMethod(Reflect.java:134)
>> at bsh.Reflect.invokeObjectMethod(Reflect.java:80)
>> at bsh.Name.invokeMethod(Name.java:858)
>> at bsh.BSHMethodInvocation.eval(BSHMethodInvocation.java:75)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:102)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:47)
>> at bsh.Interpreter.eval(Interpreter.java:645)
>> at bsh.Interpreter.eval(Interpreter.java:739)
>> at org.zkoss.zk.scripting.bsh.BSHInterpreter.exec(BSHInterpreter.java:11
9)
>> at org.zkoss.zk.scripting.util.GenericInterpreter.interpret(GenericInter
preter.java:310)
>> at org.zkoss.zk.ui.impl.PageImpl.interpret(PageImpl.java:797)
>> at org.zkoss.zk.ui.impl.EventProcessor.process0(EventProcessor.java:176)
>> at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:141)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.process0(EventProcessi
ngThreadImpl.java:519)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.run(EventProcessingThr
eadImpl.java:446)
Nov 04, 2016 4:29:19 PM org.zkoss.zk.ui.impl.HybrisUiEngineImpl handleError:1616
SEVERE: >>java.lang.NullPointerException
>> at de.hybris.platform.ticket.model.TicketsAttributeHandler.set(TicketsAt
tributeHandler.java:50)
>> at de.hybris.platform.ticket.model.TicketsAttributeHandler.set(TicketsAt
tributeHandler.java:1)
>> at de.hybris.platform.servicelayer.internal.model.attribute.impl.Default
DynamicAttributesProvider.set(DefaultDynamicAttributesProvider.java:64)
>> at de.hybris.platform.servicelayer.model.ItemModelContextImpl.setDynamic
Value(ItemModelContextImpl.java:341)
>> at de.hybris.platform.core.model.user.CustomerModel.setTickets(CustomerM
odel.java:266)
>> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>> at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:62)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils
.java:203)
>> at de.hybris.platform.servicelayer.internal.converter.impl.ItemModelConv
erter.invokeMethod(ItemModelConverter.java:1289)
>> at de.hybris.platform.servicelayer.internal.converter.impl.ItemModelConv
erter.setAttributeValue(ItemModelConverter.java:1179)
>> at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelServi
ce.setAttributeValue(DefaultModelService.java:836)
>> at de.hybris.platform.cockpit.wizards.generic.DefaultGenericItemMandator
yPageController.setModelSingleValue(DefaultGenericItemMandatoryPageController.ja
va:405)
>> at de.hybris.platform.cockpit.wizards.generic.DefaultGenericItemMandator
yPageController.validate(DefaultGenericItemMandatoryPageController.java:205)
>> at de.hybris.platform.cockpit.wizards.Wizard.doDone(Wizard.java:526)
>> at de.hybris.platform.cockpit.wizards.generic.GenericItemWizard.doDone(G
enericItemWizard.java:680)
>> at sun.reflect.GeneratedMethodAccessor934.invoke(Unknown Source)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at bsh.Reflect.invokeMethod(Reflect.java:134)
>> at bsh.Reflect.invokeObjectMethod(Reflect.java:80)
>> at bsh.Name.invokeMethod(Name.java:858)
>> at bsh.BSHMethodInvocation.eval(BSHMethodInvocation.java:75)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:102)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:47)
>> at bsh.Interpreter.eval(Interpreter.java:645)
>> at bsh.Interpreter.eval(Interpreter.java:739)
>> at org.zkoss.zk.scripting.bsh.BSHInterpreter.exec(BSHInterpreter.java:11
9)
>> at org.zkoss.zk.scripting.util.GenericInterpreter.interpret(GenericInter
preter.java:310)
>> at org.zkoss.zk.ui.impl.PageImpl.interpret(PageImpl.java:797)
>> at org.zkoss.zk.ui.impl.EventProcessor.process0(EventProcessor.java:176)
>> at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:141)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.process0(EventProcessi
ngThreadImpl.java:519)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.run(EventProcessingThr
eadImpl.java:446)
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
Nov 04, 2016 4:30:25 PM org.zkoss.zk.ui.impl.HybrisUiEngineImpl handleError:1616
SEVERE: >>java.lang.NullPointerException
>> at de.hybris.platform.ticket.model.TicketsAttributeHandler.set(TicketsAt
tributeHandler.java:50)
>> at de.hybris.platform.ticket.model.TicketsAttributeHandler.set(TicketsAt
tributeHandler.java:1)
>> at de.hybris.platform.servicelayer.internal.model.attribute.impl.Default
DynamicAttributesProvider.set(DefaultDynamicAttributesProvider.java:64)
>> at de.hybris.platform.servicelayer.model.ItemModelContextImpl.setDynamic
Value(ItemModelContextImpl.java:341)
>> at de.hybris.platform.core.model.user.CustomerModel.setTickets(CustomerM
odel.java:266)
>> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>> at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:62)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils
.java:203)
>> at de.hybris.platform.servicelayer.internal.converter.impl.ItemModelConv
erter.invokeMethod(ItemModelConverter.java:1289)
>> at de.hybris.platform.servicelayer.internal.converter.impl.ItemModelConv
erter.setAttributeValue(ItemModelConverter.java:1179)
>> at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelServi
ce.setAttributeValue(DefaultModelService.java:836)
>> at de.hybris.platform.cockpit.wizards.generic.DefaultGenericItemMandator
yPageController.setModelSingleValue(DefaultGenericItemMandatoryPageController.ja
va:405)
>> at de.hybris.platform.cockpit.wizards.generic.DefaultGenericItemMandator
yPageController.validate(DefaultGenericItemMandatoryPageController.java:205)
>> at de.hybris.platform.cockpit.wizards.Wizard.doDone(Wizard.java:526)
>> at de.hybris.platform.cockpit.wizards.generic.GenericItemWizard.doDone(G
enericItemWizard.java:680)
>> at sun.reflect.GeneratedMethodAccessor934.invoke(Unknown Source)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at bsh.Reflect.invokeMethod(Reflect.java:134)
>> at bsh.Reflect.invokeObjectMethod(Reflect.java:80)
>> at bsh.Name.invokeMethod(Name.java:858)
>> at bsh.BSHMethodInvocation.eval(BSHMethodInvocation.java:75)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:102)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:47)
>> at bsh.Interpreter.eval(Interpreter.java:645)
>> at bsh.Interpreter.eval(Interpreter.java:739)
>> at org.zkoss.zk.scripting.bsh.BSHInterpreter.exec(BSHInterpreter.java:11
9)
>> at org.zkoss.zk.scripting.util.GenericInterpreter.interpret(GenericInter
preter.java:310)
>> at org.zkoss.zk.ui.impl.PageImpl.interpret(PageImpl.java:797)
>> at org.zkoss.zk.ui.impl.EventProcessor.process0(EventProcessor.java:176)
>> at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:141)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.process0(EventProcessi
ngThreadImpl.java:519)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.run(EventProcessingThr
eadImpl.java:446)
Nov 04, 2016 4:30:46 PM org.zkoss.zk.ui.impl.HybrisUiEngineImpl handleError:1616
SEVERE: >>java.lang.NullPointerException
>> at de.hybris.platform.ticket.model.TicketsAttributeHandler.set(TicketsAt
tributeHandler.java:50)
>> at de.hybris.platform.ticket.model.TicketsAttributeHandler.set(TicketsAt
tributeHandler.java:1)
>> at de.hybris.platform.servicelayer.internal.model.attribute.impl.Default
DynamicAttributesProvider.set(DefaultDynamicAttributesProvider.java:64)
>> at de.hybris.platform.servicelayer.model.ItemModelContextImpl.setDynamic
Value(ItemModelContextImpl.java:341)
>> at de.hybris.platform.core.model.user.CustomerModel.setTickets(CustomerM
odel.java:266)
>> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
>> at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:62)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at org.springframework.util.ReflectionUtils.invokeMethod(ReflectionUtils
.java:203)
>> at de.hybris.platform.servicelayer.internal.converter.impl.ItemModelConv
erter.invokeMethod(ItemModelConverter.java:1289)
>> at de.hybris.platform.servicelayer.internal.converter.impl.ItemModelConv
erter.setAttributeValue(ItemModelConverter.java:1179)
>> at de.hybris.platform.servicelayer.internal.model.impl.DefaultModelServi
ce.setAttributeValue(DefaultModelService.java:836)
>> at de.hybris.platform.cockpit.wizards.generic.DefaultGenericItemMandator
yPageController.setModelSingleValue(DefaultGenericItemMandatoryPageController.ja
va:405)
>> at de.hybris.platform.cockpit.wizards.generic.DefaultGenericItemMandator
yPageController.validate(DefaultGenericItemMandatoryPageController.java:205)
>> at de.hybris.platform.cockpit.wizards.Wizard.doDone(Wizard.java:526)
>> at de.hybris.platform.cockpit.wizards.generic.GenericItemWizard.doDone(G
enericItemWizard.java:680)
>> at sun.reflect.GeneratedMethodAccessor934.invoke(Unknown Source)
>> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43)
>> at java.lang.reflect.Method.invoke(Method.java:497)
>> at bsh.Reflect.invokeMethod(Reflect.java:134)
>> at bsh.Reflect.invokeObjectMethod(Reflect.java:80)
>> at bsh.Name.invokeMethod(Name.java:858)
>> at bsh.BSHMethodInvocation.eval(BSHMethodInvocation.java:75)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:102)
>> at bsh.BSHPrimaryExpression.eval(BSHPrimaryExpression.java:47)
>> at bsh.Interpreter.eval(Interpreter.java:645)
>> at bsh.Interpreter.eval(Interpreter.java:739)
>> at org.zkoss.zk.scripting.bsh.BSHInterpreter.exec(BSHInterpreter.java:11
9)
>> at org.zkoss.zk.scripting.util.GenericInterpreter.interpret(GenericInter
preter.java:310)
>> at org.zkoss.zk.ui.impl.PageImpl.interpret(PageImpl.java:797)
>> at org.zkoss.zk.ui.impl.EventProcessor.process0(EventProcessor.java:176)
>> at org.zkoss.zk.ui.impl.EventProcessor.process(EventProcessor.java:141)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.process0(EventProcessi
ngThreadImpl.java:519)
>> at org.zkoss.zk.ui.impl.EventProcessingThreadImpl.run(EventProcessingThr
eadImpl.java:446)
WARN [Thread-52] [AbstractBrowserArea] The browser 'de.hybris.platform.cockpit.
model.browser.impl.DefaultExtendedSearchBrowserModel#5e364212' has not been mapp
ed to a content browser. Can not refresh items.
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
INFO [Thread-52] [CollectionEditor] [Reference Collection Editor] Fire remove i
tem
WARN [Thread-52] [AbstractBrowserArea] The browser 'de.hybris.platform.cockpit.
model.browser.impl.DefaultExtendedSearchBrowserModel#5e364212' has not been mapp
ed to a content browser. Can not refresh items.
WARN [Thread-52] [AbstractBrowserArea] The browser 'de.hybris.platform.cockpit.
model.browser.impl.DefaultExtendedSearchBrowserModel#5e364212' has not been mapp
ed to a content browser. Can not refresh items.
Hence I am unable to create a new Organization. Pls provide your suggestions

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48 0 obj
<<
/Differences [
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164
/braceleft
254
/.notdef
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>>
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27 0 obj
<<
/BaseFont /SUBSET+CZOQOM0T1U42409
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49 0 obj
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1 0 obj
<<
/Title (þÿC2B2-3DA7-9410-24DF::BF25-177E)
/Creator (þÿwkhtmltopdf 0.12.1)
/Producer (þÿQt 4.8.6)
/CreationDate (D:20150814130713+10'00')
>>
endobj
3 0 obj
<<
/Type /ExtGState
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/ca 1.0
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/Width 594
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7 0 obj
48
endobj
8 0 obj
<<
/Type /XObject
/Subtype /Image
/Width 594
/Height 72
/BitsPerComponent 8
/ColorSpace /DeviceRGB
/Mask 6 0 R
/Length 9 0 R
/Filter /FlateDecode
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stream
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€PA||)h t€äíLNÀu»öc™™™Mßvûý†™™ÙS=33ëì©Þ s©ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#‡êСzt¨ª#Ç«zÌsZ£Å
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xœuX \SǺŸoÎI"Ö-Å´O%D÷%„¢ ¸±/BØ!a_ÃHwq—MQ[ë­Ëµmmµ­µî·j«Õ.¶µÚÖwkûêmõ¾[Iï›$PÛþ^Îo`æœ93ß|ßþßBÈ ÒD8B¢â¦Í|>äèV¼ÓŠ%3¯¸.·%hÉ5¬? d¤%_Ÿ¥Óo[xŒÙwxÏ7ou—¸ââ†íñù%UÆ'’çŽb{>¶—åduÙºŸ¹¶ëK²Œåd^DÞƒm·Ò¬½4mÊ"l_'\ ÇWÀd""D´C¤Â;ãìÿ¹I.ÅX±ÿ¾"ƒû¢‰¢«
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B>ŽM…]IzßÜ{|$ñ"Äc¦ÆW­)KÄ^b/OµÚGã«ñUÍ”»È•>^žJw‰X&)w¡SªüÒ3Š?17øùçl8V] •ñ û’µÚä˜ðЊœ˜¸)ÓÚ¶õŽÞT??¤°èpcdduõMåõÊ*fqrßÞ
ç•‘ „8{Ì$³Í¯tÇùå8—ŠÙ¤ÆÙñÂû2-Ì ,+ÙpkÕJœSRºáÖÊÕF}ξ½zÝÔi±ñ…/èôtJwƒ9<´£óɨÝæÆùí½NgÍ
æ«rS~ž¿ÀÜx™­¼W~™ R\¹Ø‹M(UI©ÊMƒÿ”\BÉOG´Úè.ÌX½v7èuè»Ö(áʧÜðÞ‹ø~7Æõ
®#ŽƒÉ˜ù.r™T)eÆ¢«$X…³SRÊŽ$&ÔÎYQ–°Ô»–8©Sû#Vöyk½´%<Bë­Ï¡8¢¼ï
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ñá©Û㧒1PÒ-ž“*""µ5é7fŒå>’Àìàë(>àð»CÑúƾÿÀd^ƒoŽ#DããÀ±ÄÎj7Êe¼å..rï 29ýcsûhW×ÑîJ¹Ü…{ç©qDtFÔ‰íp4N!c,ò¹5ÙÄ­²<¦ûék’¨§Àzû¾ˆ»k/öµ!i`G1d;ö”FÊï
ž[UÓ~}+
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endstream
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4859
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34 0 obj
<< /Type /Font
/Subtype /CIDFontType2
/BaseFont /Roboto-Light
/CIDSystemInfo << /Registry (Adobe) /Ordering (Identity) /Supplement 0 >>
/FontDescriptor 32 0 R
/CIDToGIDMap /Identity
/W [0 [440 620 511 556 545 545 319 241 702 222 551 512 334 208 558 652 704 650 644 671 858 564 630 264 523 611 592 594 546 588 222 486 531 879 608 502 477 748 544 550 550 550 550 550 550 550 550 550 394 550 550 316 471 323 328 284 550 550 550 237 ]
]
>>
endobj
35 0 obj
<< /Length 777 >>
stream
/CIDInit /ProcSet findresource begin
12 dict begin
begincmap
/CIDSystemInfo << /Registry (Adobe) /Ordering (UCS) /Supplement 0 >> def
/CMapName /Adobe-Identity-UCS def
/CMapType 2 def
1 begincodespacerange
<0000> <FFFF>
endcodespacerange
2 beginbfrange
<0000> <0000> <0000>
<0001> <003B> [<0041> <0063> <006F> <0075> <006E> <0074> <0020> <0048> <006C> <0064> <0065> <0072> <003A> <0046> <0055> <004E> <0044> <0043> <004F> <004D> <0045> <0052> <0049> <004C> <0050> <0054> <0059> <004A> <0053> <0069> <006B> <0061> <006D> <0042> <0073> <0076> <0077> <0068> <0062> <0031> <0030> <0033> <0036> <0037> <0039> <0032> <0035> <002F> <0034> <0038> <0028> <0079> <0029> <0066> <002D> <0067> <0070> <0024> <002E> ]
endbfrange
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CMapName currentdict /CMap defineresource pop
end
end
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10 0 obj
<< /Type /Font
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/BaseFont /Roboto-Light
/Encoding /Identity-H
/DescendantFonts [34 0 R]
/ToUnicode 35 0 R>>
endobj
2 0 obj
<<
/Type /Pages
/Kids
[
5 0 R
]
/Count 1
/ProcSet [/PDF /Text /ImageB /ImageC]
>>
endobj
xref
0 37
0000000000 65535 f
0000000009 00000 n
0000023948 00000 n
0000000223 00000 n
0000000318 00000 n
0000008502 00000 n
0000000355 00000 n
0000000560 00000 n
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24046
%%EOF

I was able to get access to sftp.
I run the below script and use filezilla to download the files.
Because the files where named after their ID's, we are able to link to the actual parent record
<?php
$db_con = mysqli_connect("localhost", "my_user", "my_pass","my_database");
if ($db_con->connect_error) {
die("Connection failed: " . $db_con->connect_error);
}
$sql = "SELECT id, data, app_id FROM my_table WHERE SUBSTRING(data, 1, 4) = '%PDF'";
$result = $db_con->query($sql);
if ($result->num_rows > 0) {
while($row = $result->fetch_assoc()) {
$fname = $row['id'].'-'.$row['app_id'].".pdf";
$myfile = fopen('pdf/'.$fname, "w") or die("Unable to open file!");
$txt = $row['data'];
fwrite($myfile, $txt);
fclose($myfile);
}
} else {
echo "0 results";
}
$db_con->close();
?>

Getting 'Object label badly formatted' when trying to create PDF visible signature

I'm trying to create a visible PDF signature pragmatically. Non-visible signature works but when I add the AP (appearance) object I get an error in Acrobat Reader saying the following: 'Object label badly formatted'.
The relevant XObject that I make look like this:
38 0 obj
<</F 132/Type/Annot/Subtype/Widget/Rect[343.0 142.0 543.0 192.0]/FT/Sig/DR<<>>/T(signature38)/V 40 0 R/AP <</N 41 0 R>>>>
endobj
39 0 obj << /Length 52 /Type /XObject /Subtype /Form /Resources << /XObject << /n2 42 0 R /n0 43 0 R >> /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] >> /BBox [0.0 0.0 200.0 50.0] /FormType 1 >> stream q 1 0 0 1 0 0 cm /n0 Do Q q 1 0 0 1 0 0 cm /n2 Do Q endstream endobj
40 0 obj
<</Contents <...>
/Type/Sig/SubFilter/adbe.pkcs7.detached/Location()/M(D:19700101010000+01'00')
/ByteRange [0000000000 0000064440 0000068536 0000220176]/Filter/Adobe.PPKLite/Reason()/ContactInfo()>>
endobj
41 0 obj << /Length 27 /Type /XObject /Subtype /Form /Resources << /XObject << /FRM 39 0 R >> /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] >> /BBox [0.0 0.0 200.0 50.0] /FormType 1 >> stream q 1 0 0 1 0 0 cm /FRM Do Q endstream
endobj
42 0 obj << /Length 31 /Type /XObject /Subtype /Form /BBox [0.0 0.0 200.0 50.0] /Matrix [1.0 0.0 0.0 1.0 0.0 0.0] /Resources << /XObject << /img1 44 0 R >> /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] >> /FormType 1 >>
stream q 200 0 0 50 0 0 cm /img1 Do Q
endstream
endobj
43 0 obj << /Length 0 /Type /XObject /Subtype /Form /BBox [0.0 0.0 200.0 50.0] /Resources << >> /FormType 1 >> stream endstream endobj
44 0 obj << /Length 218095 /Type /XObject /Subtype /Image /Filter /DCTDecode /BitsPerComponent 8 /Width 1300 /Height 1261 /ColorSpace /DeviceRGB
stream
-JPEG bytes-
endstream
I can't seem to find the error in this, but I must be missing something. I read this whole document by Adobe along with some other blogs and made my code according to that.
**UPDATE: **
I changed the code according to mkl's comment:
38 0 obj
<</F 132/Type/Annot/Subtype/Widget/Rect[343.0 142.0 543.0 192.0]/FT/Sig/DR<<>>/T(signature38)/V 40 0 R/P 3 0 R/AP <</N 41 0 R>>>>
endobj
39 0 obj
<<
/Length 52
/Type /XObject
/Subtype /Form
/Resources <<
/XObject <<
/n2 42 0 R
/n0 43 0 R
>>
/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]
>>
/BBox [0.0 0.0 200.0 50.0]
/FormType 1
>>
stream
q 1 0 0 1 0 0 cm /n0 Do Q q 1 0 0 1 0 0 cm /n2 Do Q
endstream
endobj
40 0 obj
<<content>>
endobj
41 0 obj
<<
/Length 27
/Type /XObject
/Subtype /Form
/Resources <<
/XObject <<
/FRM 39 0 R
>>
/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]
>>
/BBox [0.0 0.0 200.0 50.0]
/FormType 1
>>
stream
q 1 0 0 1 0 0 cm /FRM Do Q
endstream
endobj
42 0 obj
<<
/Length 31
/Type /XObject
/Subtype /Form
/BBox [0.0 0.0 200.0 50.0]
/Matrix [1.0 0.0 0.0 1.0 0.0 0.0]
/Resources <<
/XObject <<
/img1 44 0 R
>>
/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]
>>
/FormType 1
>>
stream
q 200 0 0 50 0 0 cm /img1 Do Q
endstream
endobj
43 0 obj
<<
/Length 0
/Type /XObject
/Subtype /Form
/BBox [0.0 0.0 200.0 50.0]
/Resources <<
>>
/FormType 1
>>
stream
endstream
endobj
44 0 obj << /Length 9451 /Type /XObject /Subtype /Image /Filter /DCTDecode /BitsPerComponent 8 /Width 1300 /Height 1261 /ColorSpace /DeviceRGB
stream
--JPEG bytes--
endstream
Here you can download my PDF.
UPDATE 2: It seems there was an error with my xref tables, where they weren't pointing to the right XObjects, that's why I was getting the error. However, now even though my PDF isn't corrupted and signature is ok (adobe will tell that the signature can't be verified because the certificate is self-signed but that's ok).
But now, I have another problem: The image doesn't appear. It's clickable and works but it's all blank.
A new version of the PDF is available here.

The issues you have come across are typical for projects implementing specific tasks of PDF editing without using a tested PDF library.
As discussed in comments, in the first file of which you only posted an excerpt there were fundamental syntax errors, in particular ignoring that for streams the specification requires The keyword stream shall be followed by an end-of-line marker.
Fixing that in your second file you yourself found broken cross reference entries.
Now you discuss the third file which appears to be properly signed as viewed in Adobe Reader, merely the image doesn't show up.
Actually, though, there still are multiple errors.
One reason for the image not showing up is that the image XObject stream is syntactically broken:
44 0 obj << /Length 9451 /Type /XObject /Subtype /Image /Filter /DCTDecode /BitsPerComponent 8 /Width 1300 /Height 1261 /ColorSpace /DeviceRGB
stream
...
Without looking into the values you set in the dictionary part of the stream, one already sees that the closing >> of that dictionary is missing. Thus, a PDF processor does not see where the image metadata ends and where the image payload starts.
In hindsight that was already visible in the previous files you posted, but there other issues first hit the eye.
Furthermore your cross references still are somewhat broken, many entries point to file offset 23 with some arbitrary generation number. At least some of the object numbers so treated are referenced in the document. This makes some programs already fail loading your PDF.
Also already discussed in comments, you tagged your question pades but use the SubFilter value adbe.pkcs7.detached. That is weird, if one starts implementing PAdES signing, why would one use the legacy profile?

pdftk field names for insertion

when I do pdftk samplex.pdf dump_data_fields
I get back fields with format like:
FieldType: Text
FieldName: form1[0].Page1[0].Header[0].RepeatHeader[0].Project[0]
FieldNameAlt: Project
FieldFlags: 0
FieldJustification: Left
I have a sample that works with pdftk in filling in the fields, but it is a simpler format and the FieldNames are things like 'name'.
I try to merge the following fdf to get my infill for this field (as you can see below I try both the long name and the short name), but it doesn't seem to be working, any ideas on why?:
%FDF-1.2
%âãÏÓ
1 0 obj
<<
/FDF << /Fields [ << /V (Something wonderful!)/T <br/>(form1[0].Page1[0].Header[0].RepeatHeader[0].Project[0]) /ClrF 2 /ClrFf 1 >>
<< /V (Something)/T (Activity) /ClrF 2 /ClrFf 1 >>
<< /V (Something else)/T (Project) /ClrF 2 /ClrFf 1 >>
<< /V (Arthur, King of the Britons)/T (name) /ClrF 2 /SetFf 1 >>
<< /V ()/T (submit_name) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (name_border) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (name_border_red) /ClrF 2 /ClrFf 1 >>
<< /V (I seek the Holy Grail.)/T (quest) /ClrF 2 /SetFf 1 >>
<< /V ()/T (submit_quest) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (quest_border) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (quest_border_red) /ClrF 2 /ClrFf 1 >>
<< /V (Blue... no, yellow!)/T (color) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (submit_color) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (color_border) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (color_border_red) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (message_red) /ClrF 2 /ClrFf 1 >>
<< /V ()/T (message_green) /ClrF 2 /ClrFf 1 >>
]
>>
>>
endobj
trailer
<<
/Root 1 0 R
>>
%%EOF

How are you generating your FDF? Here is an example FDF modified from a form I use pdftk with
field hierarchy like:
form1[0].Page1[0].Title[0]
form1[0].Page1[0].Item[0]
form1[0].Page1[0].Year[0]
form1[0].Page1[0].Desc[0]
%FDF-1.2 %���� 1 0 obj <<
/FDF <<
/Fields [
<< /T (form1[0]) /Kids [
<< /T (Page1[0]) /Kids [
<< /T (Title[0]) /V (Android Phone) /ClrF 2 /ClrFf 1 >>
<< /T (Item[0]) /V (Evo 3D) /ClrF 2 /ClrFf 1 >>
<< /T (Year[0]) /V (2011) /ClrF 2 /ClrFf 1 >>
<< /T (Desc[0]) /V (3D Smart Phone) /ClrF 2 /ClrFf 1 >>
] >>
] >>
]
>>
>> endobj trailer << /Root 1 0 R >> %%EOF
so you dont have the /Kids wrappers, and you arent using the field index numbers. Try modifying your FDF like my example to see if that works.
If you are a PHP user, you should check out pdftk-php. I use it on our server to inject mysql data into livecycle pdfs for a variety of uses and it takes care of the pdftk fdf injection part very nicely: http://www.andrewheiss.com/blog/2009/06/19/pdftk-php-officially-released/

Failed to open self created pdf with Adobe Reader

Here's a hello world Pdf creatred by my self.It's xref info is store in XRefStm .How every it failed open with Adobe Reader.Can some body tell me the reason ? Thank you in advance!
RoyDeng.
%PDF-1.7
1 0 obj << /Length 94 >>stream
BT 10 782 Td /0 50 Tf 50 TL (Hello)' (World)' (OK)Tj (World)' Tj ET
endstream endobj
2 0 obj << /Count 1 /Kids 3 0 R /Type /Pages >> endobj
3 0 obj [ 4 0 R ] endobj
4 0 obj << /Contents 5 0 R /MediaBox 6 0 R /Parent 2 0 R /Resources 10 0 R /Type /Page >> endobj
5 0 obj [ 1 0 R ] endobj
6 0 obj [ 0 0 612 792 ] endobj
7 0 obj << /BaseFont /Helvetica /Encoding /MacRomanEncoding /Subtype /Type1 /Type /Font >> endobj
8 0 obj << /0 7 0 R >> endobj
9 0 obj [ /PDF /Text ] endobj
10 0 obj << /Font 8 0 R /ProcSet 9 0 R >> endobj
11 0 obj << /Pages 2 0 R /Type /Catalog /PageLayout /OneColumn >> endobj
12 0 obj << /Type /XRef /Index [0 11] /W [1 4 1] /Filter /ASCIIHexDecode /Size 12 /Length 144 /Root 11 0 R >>stream
00 00000000 00
01 00000009 00
01 0000009A 00
01 000000D1 00
01 000000EA 00
01 0000014B 00
01 00000164 00
01 00000183 00
01 000001E5 00
01 00000203 00
01 00000221 00
01 00000252 00
endstream
endobj
startxref
667
%%EOF

I tried to fix this code with pdftk
pdftk 1.pdf output fixed.pdf
Error: Failed to open PDF file:
1.pdf
Errors encountered. No output created.
Done. Input errors, so no output created.
then I tried with cpdftk (from coherent), and gained further info
# cpdftk 1.pdf output fixed.pdf
cpdf could not read the file. Technical details follow:
Could not read x-ref table
finally I tried to fix file with Multivalent.jar
https://rg.to/file/c6bd7f31bf8885bcaa69b50ffab7e355/Multivalent20060102.jar.html
java -cp Multivalent.jar tool.pdf.Split -page 1 file.pdf
and Multivalent repaired pdf (I attach the result)
http://i.minus.com/1329489690/Df3N96HJPByy3NRF8Jz2hQ/d2Y4wduOvygk.pdf