automation anywhere Vs Automated testing [closed] - automation

Closed. This question is opinion-based. It is not currently accepting answers.
Want to improve this question? Update the question so it can be answered with facts and citations by editing this post.
Closed 3 years ago.
Improve this question
We are looking for automation processes and we read about automation anywhere . We do have regular automated functional testing tool. Why cant we use them in production versus buying huge license product such as automation anywhere ? Writing automation in functional testing tool involves development effort but it heavily reduces license cost versus automation anywhere RPA.
Can someone expertise in automation anywhere please explain how RPA is different in these perspective ?

The biggest hype over the RPA technologies is that it is relatively easier to create automation with those tools (they are almost like scratch programming, using diagram flow to create common tasks and processes) so even business people can own the robot and edit when necessary. Of course this depends heavily on the complexity of the process.
Companies nowadays are creating RPA team's to create a repository of objects (think of libraries of code) or API's and then the business units with lower level of programming skills can just develop their specific process using those objects pre-made by the real developers ;)

Automation Anywhere comes with lot of features to handle complex business scenarios such as validating data and entering data into a database test automation tools focus on screen automation to pass test cases while tools like AA user to do automation + implementing desicion making steps

Choose RPA tool for functional testing only when :-
If you need to communicate with multiple types Application Desktop App , services,
SAP,PDF etc.
if you need proper analysis of ROI or business and other Operational Analytics based
on some input like price.
if you need Surface Automation using RDP or citrix.
if you have some repetitive task for large sets of data then you can save your man
effort.

The key difference between automated testing tools and a full service RPA, like Automation Anywhere, is the intention of making this a production level solution. RPA is intended to be scaled to touch various levels in your organization. It is not designed to only be ran attended on one local machine. AA treats created bots just like a well-tuned development department, with built-in version control, scheduling, and even ROI analytics on the use of those bots. If you only have a few processes that you want to automate, then I would suggest investigating the use of automated testing tools that could run on a dedicated vm. But if your organization is wanting to setup and allow for multiple bot creators, scheduling and prioritizing unattended bot runners, all while maintaining appropriate change control oversight then going with a full service RPA solution is probably more appropriate.
As a side note, I am an IT auditor for a public company that has just started using Automation Anywhere. Their product is mature enough and has enough appropriate production level controls that we are comfortable with allowing it to handle financial data in an unattended state. RPA tools like this one are certainly intended for your more intermediate users. The interface is easy for a non-programmer, but advanced users also have available features that make it more powerful. I doubt most automated testing tools are as portable or user friendly.
You can also try out their community edition or watch some of their videos for free.

Automation anywhere and automation testing are two different concept.
Main focus of the automation anywhere is automate the Repetitive tasks.
e.g Download the email attachment and upload to OneDrive.
If you are looking for automate the testing and create test cases for the application with fail or pass results then go for Selenium.

Automation anywhere has cognitive automation, you do an action couple of times like copying the customer name from pdf file to the 3rd column of excel sheet and your bots will learn it to do it automatically for thousands of records. You can't expect it to happen via traditional web or API automation tools. This is just one example, there are many complex business scenarios which can't be done via test automation tools.

Related

What is the most practical automation and task scheduling tool and why? [closed]

Closed. This question does not meet Stack Overflow guidelines. It is not currently accepting answers.
We don’t allow questions seeking recommendations for books, tools, software libraries, and more. You can edit the question so it can be answered with facts and citations.
Closed 5 months ago.
Improve this question
I'm doing research that involves automation and task scheduling.
After going around google i found a lot of automation and task scheduling tools for companies,alternatives for Task Scheduler that provide more functionality;
for example:
Ansible Tower
ActiveBatch
Automate schedule(previously SkyBot)
VisualCron
more...
Apart from advertising information and such, i didn't manage to find a lot of feedback on experiences that people had with any of these(except for task scheduler ofcourse), and which one people tend to find more practical.
After research i'm guessing Ansible Tower would be the preferred choice since it works with playbooks and gives a nice overview of the workflow and status of any task that's running.
Any experiences/opinions are welcome!
It really depends on what you are looking for. I think you would first need to answer a few questions for yourself before you can make a decision:
Do you want a code-free automation tool that allows you to define automations in a drag-and-drop GUI or do you want to scripts you automations?
Do you want an on-premise tool that you install and host yourself or a managed cloud service?
Do you want to automate tasks on a local Windows machine or do you want to orchestrate workflows across systems with different operating systems?
How much complexity do you need to be able to handle? Complexity has many aspects, number and variety of software tools you want to integrate in your automations is one aspect, another one is the complexity of dependencies you want to be able to manage, the frequency with which your automations should run, the “intelligence” you need to build into your automations, the variety and type of triggers you want to use for your automations etc.
Most of the tools you list (Task Scheduler, ActiveBatch, Automate Schedule, VisualCron) are GUI-based task schedulers with a clear Windows focus. With them, you schedule tasks in a Graphical User Interface and don’t need to code anything. They are fairly easy to use, but also fairly limited in what you can do with them. Also none of them has a specific use-case focus, meaning that you can automate all kinds of processes with them. And they are all commercial products.
Ansible / Ansible Tower has a very different approach to automation. It is code-based, meaning that you need to write your playbooks yourself. It’s not Windows-specific. Ansible also open source, so you can host it yourself if you have the know-how, or go for the commercial Ansible Tower option if you want it as-a-service. Ansible is also not really built for task scheduling – you can schedule tasks with Ansible, but it seems like overkill. It is really made for more complex use cases in infrastructure configuration.
From my perspective, comparing Task Scheduler with Ansible / Ansible Tower is a bit like comparing hiking boots with a car – both are made for transportation, but with vastly different approaches and levels of complexity.
Now if you want an airplane (to stick with the metaphor), I could recommend one more tool to you: Cloudomation. Full disclosure: I work for them. It’s a general-purpose automation tool that goes even further than Ansible in terms of the levels of complexity you can manage with it. So if you’re looking to set up a powerful automation platform that can integrate with almost anything, go for Cloudomation.
If you are looking for a powerful automation tool for infrastructure configuration, go for Ansible or Ansible Tower.
If task scheduling is your main concern, you work with Windows and Windows software, and you just want something with a bit more functionality in terms of monitoring / central management / maintainability, ActiveBatch, Automate Schedule or VisualCron seem like sensible options, though admittedly I haven’t worked with any of them.
If you’re just looking for a tool with which you can schedule simple task, I would recommend Cron for Unix systems, or to stick with Windows Task Scheduler.
If you can describe a little bit what kind of tasks you are looking to automate and what features you are looking for in an automation tool, it might be easier to help you find the right tool.
Hope this helps!
ActiveBatch is an excellent enterprise choice. Tons of flexibility and helful tech support.

RPA Vs Traditional Automation Tools [closed]

Closed. This question needs details or clarity. It is not currently accepting answers.
Want to improve this question? Add details and clarify the problem by editing this post.
Closed last year.
Improve this question
I am Test Automation engineer and recently got opportunity to explore RPA tool blueprism. After exploring I found it similar to UI automation tools supporting various technologies. Can anyone tell me what value RPA adds compare to traditional tools. I was interested to see how it can use 'intelligence' but couldn't find any feature.
Can expert in this forum help me understand what RPA can do which traditional tool can not do ?
I see similar questions but they do not give any answers I am looking for.
Thanks,
Nilesh
The technological challenges of RPA and automation tools are quite similar. RPA and testing products differ in their user experience and reporting. While testing tools often offer features to assess risk or create testing data, RPA tools have bigger focus on bot creation and user data storage.
The main difference between the two very similar techniques Test (Process) Automation and Robotic Process Automation is the Goal. Almost all the points contained in the previous posts are, in my modest opinion, consequences of the goal of both techniques:
With a Test (Process) Automation tool you want to test an application or system under test. I.e.: Want to find bugs or to prove that the quality of the application has reached a certain level. The Test Process Automation will in general run in a test environment. If something goes wrong with your test automation code or tool breaking completely down the test environment, it is not that bad: You can reset the environment and have not hurt anyone.
With a RPA tool you want to implement a real life business process. The robot works in a productive environment. If something goes wrong you may really hurt someone, i.e. damage productive data or environment. The robot does the work of a user, not just simulates it. Therefore, the robot must be "save". It must also be possible to understand what the robot exactly did with the job it got.
I hope, this help to clarify.
PS: I include the word "Process" in the context of testing, because initializing or resetting a test environment, providing secondary data, booting a system under test, running a test, collecting results, comparing actual with expected results, creating reports for test management or DevOps is usually a process you automate using some kind of "Test Process Automation" not just Test Automation.
on a less official and serious note, RPA is a marketing term for a Test Automation Robot pumped up with some kind of a Workflow Editor and some remoting Technologies
We were using standard Test Automation Robots(UFT, Selenium etc) to do some RPA with the backlash that the automated workflow was rather coded than visualized and we had to have some effort invested into the infrastructure to support scaling. (launching them en-masse and automatically)
What does it solve?
- As mentioned above, visualising worfklows and scaling - although here it has limitations
What are the weak points?
The Test Automation Robot wrapped inside the RPA can be very limited - in many cases they are less mature than state of the art TA Robots.
The promise of record & replay and drag & drop your workflow. As always - we are not yet there
It solves a problem in a way it shouldn't be solved; The GUI is for the user the APIs are for the software (or call them robots in this case). These problems should be solved by writing integrations between systems or extending existing APIs (safer, cheaper, much more reliable etc)
RPA platforms provide you a singular place where various different type of applications can be automated.
These platforms fundamentally will try to consolidate and formalize the automation effort in an enterprise. and here the word "enterprise" is key.
for small businesses where they want to automate some task/s the intern can be asked to quickly build up something. no one cares what technology or tools were used. maybe he likes python, and someone else likes VBA. so a single task may be automated using several different technologies. no one cares as long as it works. the intern leaves and the next intern figures something new...
RPA platforms on the other hand are a larger "formal" effort that will try to automate tasks that otherwise require a lot of FTE (full time employee) count to accomplish. typical RPA use cases are repetitive tasks that humans are doing all day without using much brain. think of extracting each line item from a PO (purchase order) and putting it in an excel spreadsheet and then posting it on some internal application. now imagine a single guy doing this maybe for 100s of POs a day.
You cannot imagine how uneven the IT landscape in most of the enterprises is. old applications that were either built in house a long time ago or versions that arent being updated by the vendor any more. the bigger problem is when these applications do not have any integration points, so these RPA platforms provide the lease invasive (changes to old applications or upgrading even)
i can go on all day about RPA, do let me know if you have any follow up qns. i work for one of these RPA platforms, maybe i will be able to help.
There are many flavours of RPA.
Blueprism is not an ideal example of what modern RPA should look like, consider checking out Automation Anywhere or UiPath (both offer Community Edition you could download and try for free).
While technological differences may not be that vast (and indeed RPA vendors are now looking at test automation as a market for their products), biggest differences are in the ways the platforms are engineered, to name a few:
Security-oriented approach, RPA platform is designed to make sure it could handle important data responsibly.
Design for ease of use for non-technical people. Selenium is great but you need to know how to program to use it. UiPath requires easy drag-and-drop for the same things.
Working with unstructured data inputs, like OCR'ing documents and acting on them
ML integration, for decision making or extra capabilities. E.g. NLP stuff, sentiment analysis, helping OCR recognize new document formats etc.5. Integration with third-party like chat bots or BPM
Analytical and monitoring capabilities, to make sure that you know how long your bots take to do their work and to help them if they fail
Easy of use should not be discarded:
With RPA it's a half an hour job to receive a request by mail, take data from SAP, build pivot in Excel and upload to a website in JSON format. Could you do that in other tools? Sure! Is that as easy? Usually no.
So you could do poor man RPA with Selenium or AutoIT or bash or PowerShell, it will just be not as easy and will provide less capabilities while requiring more effort every step of the way. And if you do it properly you'll end up replicating one of the RPA platforms anyway.
Also in RPA there is usually but not always central coordination mechanism (ala Selenium Grid) to orchestrate several robots (up to 10k in UiPath case) to make sure they act in sync, have some sort of work queue, shift their workload, deploy processes to them etc. This makes all the difference for enterprise usage scenarios.
RPA and UI Automation tools have some technical features that intersect. For example;
UI Component utilization: These tools may utilize a UI screen image-based approach, OS platform frameworks (i.e. Microsoft Accessibility Frameworks), or technology-centric platforms extension (i.e Chrome or Firefox extension)
End-2-End application driving: These tools have the capabilities to drive applications to complete their duties. For example, log in to an application and get some data and shift to other legacy applications and enter data.
Screen scraping: These tools have screen scraping features to retrieve some data on screens there other techniques are not applicable.
3rd party application integration: Also these tools can integrate web services or databases to get data and use these in their application usage scenarios.
...
As you see lots of features these RPA and UI Automation tools share. But, the main concept is here not technology but application methodology. In this point of view, RPA Tools
Designed to drive real-life business flow in the production environment.
May have some cognitive power to complete human-exhibit tasks (i.e. document analysis, high OCR capability, pattern recognition)
Can work attendant and unattended
Doesn’t require any programming language knowledge. That non-technic staff can easily use and learn.
Contrast to below: for implementing complex flows, gaining scalability, achieve seamless integration to Third-Party application, and native integration of external technology into your business flows (i.e. third party microblog sentence classification A.I. library that you developed your own) Some RPA tools (Voodoo RPA) have their own Embedded Development Environment (EDE) for programmers.
Invented for doing the high-value repeatable task in 7/24 in reliable and secure manners
Enhanced workflow management, impersonation, and logging capabilities
In sum, RPA tools developed to easily implement high-volume repetitive tasks in a business environment but UI automation developed to test the application's UI and verify business rules suited for the baseline paradigm.
The main difference is a type of task we can automate using traditional
automation and RPA:
Traditional automation is mainly used to automate test cases of applications/products.
RPA is mainly used to automate business processes.
If we talk in terms of coding knowledge then traditional automation required more coding knowledge in comparison to RPA.
Traditional automation can either support desktop app automation or web app automation at a time without integration of 3rd party
tools. whereas RPA can support both web and desktop app automation.

No access to source code, still possible for automated end-to-end testing?

I'm dealing with a legacy application and I have no access to its source code. It's a Windows application written in PowerBuilder.
Is it possible to do automated end-to-end testing on an application that I have no access to its source code? I intend to test mainly on the application's business functions and flows.
HP Quick Test Pro does support automation of PowerBuilder application and you don't need access to source code as far as I know/remember. In a previous company I worked for we were able to create a portfolio of end-to-end tests. But honestly I would really recommend you to think carefully before investing in that because it does cost a lot of development and maintenance effort and you still ave to do manual/exploratory tests anyway because the tool won't see everything. So if I had to make the choice again, I would decide to not automate and do regular manual tests campaigns.

How should we automate system testing? [closed]

Closed. This question needs to be more focused. It is not currently accepting answers.
Want to improve this question? Update the question so it focuses on one problem only by editing this post.
Closed 3 years ago.
Improve this question
We are building a large CRM system based on the SalesForce.com cloud. I am trying to put together a test plan for the system but I am unsure how to create system-wide tests. I want to use some behaviour-driven testing techniques for this, but I am not sure how I should apply them to the platform.
For the custom parts we will build in the system I plan to approach this with either Cucumber of SpecFlow driving Selenium actions on the UI. But for the SalesForce UI Customisations, I am not sure how deep to go in testing. Customisations such as Workflows and Validation Rules can encapsulate a lot of complex logic that I feel should be tested.
Writing Selenium tests for this out-of-box functionality in SalesForce seems overly burdensome for the value. Can you share your experiences on System testing with the SalesForce.com platform and how should we approach this?
That is the problem with detailed test plan up front. You trying to guess what kind of errors, how many, and in what areas you will get. This may be tricky.
Maybe you should have overall Master Test Plan specifying only test strategy, main tool set, risks, relative amount of how much testing you want to put in given areas (based on risk).
Then when you starting to work on given functionality or iteration (I hope you are doing this in iterations not waterfall), you prepare detailed test plan for this set of work. You adjust your tools/estimates/test coverage based on experiences from previous parts.
This way you can say at the beginning what is your general approach and priorities, but you let yourself adapt later as project progresses.
Question about how much testing you need to put into testing COTS is the same as with any software: you need to evaluate the risk.
If your software need to be
Validated because of external
regulations (FDA,DoD..)
you will need to go deep with your
tests, almost test entire app. One
problem here may be ensuring
external regulator, that tools you
used for validation are validated
(and that is a troublesome).
If your application is
mission-critical for your company,
than you still need to do a lot of
testing based on extensive risk
analysis.
If your application is not concerned
with all above, you can go with
lighter testing. Probably you can
skip functionality that was tested
by platform manufacturer, and focus
on your customisations. On the other
hand I would still write tests (at
least happy paths) for
workflows you will be using in your
business processes.
When we started learning Selenium testing in 2008 we created Recruiting application from SalesForce handbook and created a suite of tests and described our path step by step in our blog. It may help you get started if you decide to write Selenium code to test your app.
I believe the problem with SalesForce is you have Unit and UI testing, but no Service-level testing. The SpecFlow I've seen which drives Selenium UI is brittle and doesn't encapsulate what I'm after in engineering a service-level test solution:
( When I navigate to "/Selenium-Testing-Cookbook-Gundecha-Unmesh/dp/1849515743"
And I click the 'buy now' button
And then I click the 'proceed to checkout' button)
That is not the spirit or intent of Specflow.
Given I have not selected a product
When I select Proceed to Checkout
Then ensure I am presented with a message
In order to test that with selenium, you essentially have to translate that to clicks and typing, whereas in the .NET realm, you can instantiate objects, etc., in the middle-tier, and perform hundreds of instances and derivations against the same BACKGROUND (mock setup).
I'm told that you can expose SF through an API at some security risk. I'd love to find more about THAT.

Software "Robots" - Processes or work automation [closed]

Closed. This question needs to be more focused. It is not currently accepting answers.
Want to improve this question? Update the question so it focuses on one problem only by editing this post.
Closed 2 years ago.
Improve this question
I have being toying with the idea of creating software “Robots” to help on different areas of the development process, repetitive task, automatable task, etc.
I have quite a few ideas where to begin.
My problem is that I work mostly alone, as a freelancer, and work tends to pill up, and I don’t like to extend or “blow” deadline dates.
I have investigated and use quite a few productivity tools. I have investigated CodeGeneration and I am projecting a tool to generate portions of code. I use codeReuse techniques. Etc.
Any one as toughs about this ? as there any good articles.
I wouldn't like to use code generation, but I have developed many tools to help me do many of the repetitive tasks.
Some of these could do nice things:
Email Robots
These receive emails and do a lot of stuff with them, they need to have some king of authentication to protect you from the bad stuff :
Automatically logs whatever was entered in a database or excel spreadsheet.
Updates something in a database.
Saves all the attachments in a specific shared folder.
Reboot a server.
Productivity
These will do repetitious tasks:
Print out all the invoices for the month.
Automatically merge data from several sources.
Send reminders of GTD items.
Send reminders of late TODO items.
Automated builds
Automated testing
Administration
These automate some repetitive server administration tasks:
Summarize server logs, remove regular items and send the rest by email
Rebuild indexes in a database
Take automatic backups
Meta-programming is a great thing. If you easily get access to the data about the class structure then you can automate a few things. In the high level language I use, I define a class like 'Property' for example. Add an integer for street number, a string for street name and a reference to the owning debtor. I then auto generate a form that has a text box for street number and street name, a lookup box for the debtor reference and the code to save and load is all auto-generated. It knows that street number is an integer so its text box can only accept integers. If I declare a read only property it will also make sure the text box is read only.
There are software robots, but often you really don't see them. For example consider a robot that is used to package stuff. There is a person who monitors the robot in case of a failure. When the robot fails, the person shuts the robot down and fixes things. That person is like a programmer who operates IDE to compile, refactor etc. When errors occur, the programmer fixes the code and runs the compiler again.
Well compiling is not very robot like, but then there are software that compile your project automatically. Now that is more like a kind of a robot. That software robot also checks things in the code like is there enough comments and so on.
Then we have software that generates code according to our input. For example we can create forms in MS Access easily with Wizards. The wizards are not automatically producing new forms form after form after form, because we need every form to be different. But the form generator is a kind of robot-like tool that is operated.
Of course you could input the details of every form first and then run generate, but people like to see soon every form. Also the input mechanism is the form pretty much already, so you get what you create on the fly. Though with data transformation tools you can create descriptions of forms from a list of field names, generate the forms, and call that as using robots.
There are even whole books about automated software production, but the biggest problem is, that the automation of the process lasts longer then the process itself.
Mostly programmers give up on this, since they try to achive everything on one step, from manual programming, to automation.
Common automation in software production is done through IDEs, CodeGenerators and such, until now nearly no logic is automated.
I would appreciate any advance in this topic. Try to automate little tasks from the process, and connect those tasks afterwards. Going step by step.
I'm guessing that, just like just about every software developer on planet Earth, you want to write software that writes software by itself. Unfortunately, it's an idea that only works on paper. I mean, we have things like code generators, DSLs, transformation pipelines, Visual Studio add-ins that statically analyse code and generate derivative code, and so on. But it's nowhere near anything one would call a 'robot'.
Personally, I think more needs to be done in this area. For example, the IDE should be able to infer things and make suggestions based on what I'm actually doing. For example, if I'm adding a property, the IDE infers what attributes other properties in the file has, and how the property itself is structured, and adjusts the property accordingly.
Any sort of AI is hard work and, regrettably, does not have such a great ROI. But it sure if fun.
Scripting away the repetitive tasks - that's what you refer? I guess you're a Windows developer where scripting is not as nearly common as in *nix world. Hence your question.
You might want to have a look at the *nix side of software development arena where the workflow is more or less similar to what you describe (at least more than Windows). Plowing your way via bash, perl, python, etc.. will get you what you want.
ps. Also look at nsr81's post in comments for similar scripting tools on Windows.
Code generation is certainly a viable tool for some tasks. If done poorly it can create maintenance problems, but it doesn't have to be done poorly. See Code Generation Network for a fairly active community, with conference, papers, etc.
Code Generation in Action is one book that comes to mind.
You can try Robot framework
http://robotframework.org/
Robot Framework is a generic automation framework,It has easy-to-use tabular test data syntax and it utilizes the keyword-driven approach.
Even you can used this tools as software bot (RPA).
Robotic Process Automation
First, a little back-story... In 2011, I was the Operations Manager for Contracting Center of Excellence at Bristol-Myers Squibb. We were in the early stages of rolling out a brand new Global Contracting System. This new system was replacing a great deal of manual effort across the globe with the intention of one system to create, store and retrieve Contracting information for all of the organization. No small task to be sure, and one we certainly underestimated the scope and eventual impact of. Like most organizations getting a handle on this contract management process, we found it to be from 4 to 10 times larger than originally expected.
We did a lot of things very right, including the building of a support organization from the ground up, who specialized on this specific application and becoming true subject matter experts to the organization in (7) languages and most time zones.
The application, on the other hand, brought it's own challenges which included missing features, less than stellar performance and a lot of back-end work needing done by the Operations team. This is where the Robotics Process Automation comes into the picture.
Many of the 'features' of this software were simply too complicated for end users to use, but were required to create contracts. The first example was adding a "Contact" to whom the Contract would be made with. The "Third Party", if you will. This is a seemingly simple thing, which took (7) screens of data entry, a cryptic point of access, twenty two minutes and a masters degree to figure out, on your own for each one. We quickly made the business decision to have the Operations team create these 'Contacts' on behalf of our end users. We anticipated the need to be a few thousand a year. We very quickly passed 800 requests per week. With three FTE's working on it, we had a backlog ever growing and a turn-around time of more than two weeks per request. Obviously, this would NOT due in any business environment.
The manual process was so complicated, even my staff had a large number of errors in creating them, even as subject matter experts. The resulting re-work further complicated the issue and added costs. I had some previous Automation experience and products that I worked with, but this need was even more intense and complicated than I had encountered before. I needed something great, fast, easy to implement and that would NOT require IT assistance (as that had it's own pitfalls.) I investigated a number of products, all professing to do similar things. One of course, stood out to me. It seemed to be the most capable, affordable and had good support options. The product I selected was Automation Anywhere at the bargain price of about $4000.00 USD.
I am not here to pitch for Automation Anywhere, or any specific product, for that matter. But, my experiences with this tool, forever changed my expectations and understanding of what Robotic Process Automation really means.
Now, don't get me wrong, I am not here to pitch for Automation Anywhere, or any specific product, for that matter. But, my experiences with this tool, forever changed my expectations and understanding of what Robotic Process Automation really means. (see below, if you are unsure)
After my first week, buying the tool and learning some of the features, I was able to implement a replacement of the manual process of creating a "Contact" in the contracting system from a two week turn around, to a (1) hour turn-around. It took the FTE effort of 22 minutes for each entry, to zero. I was able to run this Automated process from a desktop PC and handle every request, fully automated, including the validation and confirmation steps into other external systems to ensure better data quality than was ever possible, previously. In the first week, my costs for the software were recovered by over 200% in saved labor, allowing those resources to focus on other higher value tasks. I don't care where you are from, that is an amazing ROI!
That was just the beginning, now that we had this tool, and in fact it could do much more than this initial task I needed, it became one of the most valued resources for developing functional Proof of Concept/prototypes of more complex processes we needed to bridge the gaps in the contracting system. I was able to add on to the original purchase with an Enterprise License and secure a more robust infrastructure partnering with our IT department at a an insanely low cost for total implementation. I now had (5) dedicated Corporate servers operating 24/7 and (2) development licenses for building and supporting automation tasks and we were able to continue to support the Contracting initiative, even with the volume so much greater than anticipated with the same number of FTEs as we started with. It became the platform for reporting, end user notification, system alerts, updating data, work-flow, job scheduling, monitoring, ETL and even data entry and migration from other systems. The cost avoidance because of implementing this Robotic Process Automation tool can not be over stated. The soft-dollar savings from delivering timely solutions to the business community and the continued professional integrity we were able to demonstrate and promote is evident in the successful implementation to more than 48 countries in under (1) year and the entry of over 120,000 Contracts entered each year since.
It became the platform for reporting, end user notification, system alerts, updating data, work-flow, job scheduling, monitoring, ETL and even data entry and migration from other systems.
While the term, Robotic Process Automation is currently all the buzz, the concepts have been around for some time. Please, please however, don't make the assumption that this means it is a build and forget situation. As it grows, and it will grow, you need a strong plan to manage tasks, resources and infrastructure to keep things running. These tools basically mimic anything a human can do, and much more than a human as well. However, a human can rather quickly change their steps in a process if one of the 'source' systems she/he is using has a change in the user interface. Your Automation Tasks will need 'tweaked' to make that change in most cases. Some business processes can be easier than others to Automate and might be two complex for a casual "Automation task creator" to build and or maintain. Be very sure you have solid resources to build and maintain the tasks. If you plan to do more than one thing with your RPA tool, make sure to have solid oversight, governance, resources and a corporate 'champion' or I assure you, your efforts will not be successful.
Robotic Process Automation Defined:
(IRPA) Institute for Robotic Process Automation: “Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.”
Wikipedia: “Examples of robotic automation include the use of industrial robots in manufacturing and the use of software robots in automating clerical processes in services industries. In the latter case, the use of the term robot is metaphorical, conveying the similarity of those software products – which are produced to provide a generic automation capability and then configured within the end user environment to execute manual and repetitive tasks – to their industrial robot counterparts. The metaphor is apt in the sense that the software “robot” is now mimicking or replacing a function classically associated with a person.”