I've seen tons of posts and sites that address this issue. I've tried every solution I've found but none of them work (I've been trying to figure this out for days now). I have seen many posts with the same exact sounding issue, but either the solution didn't work for me or isn't applicable. With that said...
I have an add-in for Outlook 2007 that is intended to add text to the an email's title and body. It is installed for all users using an .msi file. There is an older version that I deployed last year that works fine. The new version I created has only a few minor input/output changes, nothing major. This new version works perfectly on my development computer in both debug from Visual Studio and from an actual install. However, I can't get it to work on a non-development computer. Here are the details on the program and target computer (development computer and target computer details are the same other than the fact that the target computer doesn't have Visual Studio):
-Using Visual Studio Professional 2013
-Written in Visual Basic
-Target Framework is .NET 4.0
-The add-in is only run once the "send" button on an email is clicked.
-Outlook version is Outlook 2007
-Operating system is Windows 7 Enterprise SP1 32-bit
The problem is that the add-in won't load on the target computer(yes, I know, a bazillion other people have had the same issue). As I said previously, it works fine on my computer in both debug and installed versions. This made me think that the other computer is missing something, so I tried installing the .NET 4.0 framework onto the target computer but it told me that it was already installed. I ran through everything I could think of to get it to work with no avail. Here's how it behaves:
-Installs fine with no errors.
-HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Office/Outlook/Addins/EmailMarkTool/LoadBehavior = 3 after installation.
-VSTO_LOGALERTS = 1
-VSTO_SUPPRESSDISPLAYALERTS = 0
-Outlook opens with no apparent errors.
-LoadBehavior = 0 immediately after Outlook is opened.
-Shows up in the Add-ins under "Inactive Application Add-ins."
-Never shows up under "Disabled Add-ins."
-In the "COM Add-Ins" dialog where I can check which add-ins to use, it shows the correct directory and the Load Behavior is "Unloaded."
-The add-in can be checked. When I click "OK" I don't get any errors. When I go back to the Add-ins, it is unchecked and "Unloaded" again.
-Setting the LoadBehavior to 3 doesn't help because it goes back to 0 as soon as Outlook is started again.
-I inserted a try-catch block into the New() function of the add-in that has a MsgBox pop-up and a Throw.
-I get absolutely no errors anywhere.
-No log file is generated.
I have tried uninstalling, rebuilding, and reinstalling multiple times all with the same result. I just can't figure out why it will work on my development computer but not the target computer. Thanks for reading all of this. I know it's a lot, but I needed to get the details out. Thanks in advance for any input!
[UPDATE]: I just created a brand new minimal add-in just to test if it would work but got the same results.
I found the problem!
The problem may be unique to Outlook 2007. It turns out Microsoft Office 2007 SP1 and SP2 had a bug that prevented it from running VSTO addins. Microsoft released a hotfix that fixes this issue (https://support.microsoft.com/en-us/kb/976477). This was added in to the release of Microsoft Office SP3. However, to activate the fix, a new registry flag must be created but that isn't automatically done with the fix, making the fix useless until you manually activate it (instructions and download here). So...
To enable VSTO addins in Outlook 2007, you have to add a subkey to this registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\12.0\Common\General\
and add a DWORD "EnableLocalMachineVSTO" with the value set to 1.
I did this, restarted the computer for good measure, installed my addin for the 23rd time, and it installed and ran perfectly! I'm not sure how previous versions worked, though. It's possible that our system admins removed that subkey in an effort to bolster security at some point.
The loadbehaviour key problem you are experiencing is strange. Whilst I think this is probably not your solution, it could be, so its worth a try.
The target computer will need to have VSTO tools for office runtime installed.
You can download these tools are the following link - https://www.microsoft.com/en-GB/download/details.aspx?id=48217
Related
I have created an add-in for outlook but I cannot get it installed on one person's computer.
Here is the message she gets:
I am posting this on stack as opposed to another site because we are the developers so it might be a development issue.
Here is what I have tried to get rid of this message:
exiting outlook.
uninstalling plugin from control panel.
rebooting computer.
starting outlook and observing that the add-in is gone.
install the add-in using the setup.exe that is generated by visual-studio
observe that add-in is not active and that the error message above is displayed.
This add-on works on several other people's machines.
What is different for this person is that she was the first to have it installed so she had a version that did have a startup issue that I would expect this error.
I suspect that somehow outlook is "remembering" the add-in rather than the add-in is still failing.
Two questions:
What can I do to get it installed?
What can I do to detect this in the add-in so I can report it automatically?
Set your addin's key to 1 in
HKCU\Software\Policies\Microsoft\Office\16.0\Outlook\Resiliency\AddinList
and
HKCU\Software\Microsoft\Office\16.0\Outlook\Resiliency\DoNotDisableAddinList
and delete it from
HKCU\Software\Microsoft\Office\16.0\Outlook\Resiliency\DisabledItems
"16" in the keys above refers to the Outlook version (16 for 2016, 15 for 2013, etc.)
I just installed Visual Studio 2012 Ultimate and I am trying to create a managed code extension project for Excel 2010 (32 bit Office Professional Plus). I have tried using the .NET 4.0 template contained in VS Ultimate for an Excel 2010 workbook. When I create the project everything looks fine until I run it.
Excel opens and I get the error message "The customization assembly could not be found or could not be loaded. You can still edit and save the document. Contact your administrator or the author of this document for further assistance." The details section is blank.
I have tried everything I could think of to figure this out and I have run out of ideas. I removed all addins from Excel except for the VSTO Design-Time Adaptor for Excel. I removed all personal macros. I set every directory I could think of to "trusted" in Excel and lowered the security settings for all options to "enabled (not recommended)". I completely uninstalled Visual Studio and re-installed. There are no errors or warnings showing up in Visual Studio. I also checked to make sure ".NET Programmability Support" was installed for my copy of Microsoft Excel.
I would link my code but I haven't written anything. I can't even get the default template to load when I run the project. A few others at work have the same setup as me and VSTO runs fine for them using the same steps. I even had someone send me a working project but it gives me the same message when I try to run it.
Is there anything else I can check to see where the problem is occurring? I tried setting break points in the project but it is failing before it gets to any of them.
Thanks so much for your help.
I've run into the same problem with Visual Studio 2010.
I isolated the problem to an SSRS reporting link we were trying to run from the add-in. I removed all the reporting stuff (service reference, sub-dirs, etc.) - the add-in runs fine.
We just ran into this and discovered that a method had a system exception that was not handled. It was hard to track down but once the culprit method had an exception handler the customization finished loading properly.
I am writing an application in VB.NET that will send emails using outlook. My problem is that I need the Office 2010 PIA to do this. The following are the steps I have already tried (I am using Visual Studio Express 2012):
Restarted the machine
Downloaded Office 2010 PIARedist and installed it
Restarted Visual Studio
Restarted the machine again
Uninstalled Office and the PIA and re-installed Office, making sure that the PIA was selected in the installation options (it was already selected by default, so presumably I installed it the first time I installed Office as well).
Restarted the machine again
Downloaded Office 2010 PIARedist and installed it again
Restarted VS
After each of these steps, the PIA is still not available in "Add Reference" in VS, nor do the files exist on my computer at all (a search for "Microsoft.Office.Interop.Outlook.dll" confirms this). I am running Windows 7 on my MacBook Pro. Does anyone know what my problem is here? This seems like a ridiculous amount of headache for such a simple feature.
PS The only reason I need the PIA is to be able to add CC recipients on the email. That's it. If anyone knows how to do that without the PIA, please let me know because I'd much rather just do that and be done with it.
PSS Both times when I installed the PIA itself, the installation ended silently (no indication of success or failure).
In case anyone stumbles on this question, I finally figured out how to add the interop. For some reason, it won't show up in the "Add References" window (maybe it's because I have VS2012 (11.0) and I'm using Office 2010...?) Anyway, I had to manually browse to it to add it. It was located in C:\Windows\assembly (all of the Office 2010 interops were in there). Also interesting was that a search of the entire C drive for 'Microsoft.Office.Interop.Outlook' or shortened versions of that string turned up absolutely no results, even though they are on the drive. One last note: although 'Microsoft Office 14.0 Object Library' shows up in the "Add References" window, adding that reference did not allow access to the interop.
I'm trying to diagnose why my Outlook plugin written in C#/VSTO 3.0/VS 2008 doesn't load after being installed.
The plugin works awesomely on my development machine, which has Visual Studio 2008 installed. I can't expect all my users to have all the prerequisites though so I went through these steps to write an installer:
http://msdn.microsoft.com/en-us/library/cc563937(loband).aspx
I installed the add-in on a fresh Windows XP SP 2 machine with a fresh install of Outlook 2007. It installs all the prereqs ok (.NET 3.5, VSTO 3.0 runtime, Windows Installer 3.1, 2007 PIAs). Outlook starts but the add-in isn't run. If I go to the Add-ins tab in the Trust Center, I see my add-in in the "Inactive Application Add-ins" section with the message "Not loaded. A runtime error occurred during the loading of the COM Add-in.".
Not sure how to find the specific error so I can fix it.
The reg keys look ok. Under HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\BlahAddin I see Description, FriendlyName, LoadBehavior (set to 3 until it fails after which if becomes set to 2), and Manifest.
Tried the VSTO_SUPPRESSDISPLAYALERTS environment variable trick and then launched Outlook from the command line but no output came out.
I have remote debugging more or less working but I'm not sure what to look for. I don't see my DLL loaded when I attach to Outlook, but then again maybe managed DLLs don't show up the same way in VS.
Any other ideas on next steps I could follow to produce a specific error I can diagnose?
Solved my problem after weeks of pain. The "Manifest" reg key was getting corrupted to some junk value during the setup build. It was a known Visual Studio bug that supposedly got fixed in Visual Studio 2008 SP 1, but apparently wasn't for me. Renaming the project name to be different from the plugin name fixed the problem. Random, huh?
Make sure you have try-catch handlers at the top level of all methods called by Outlook and log any exceptions you are unable to handle in some way. Focus your troubleshooting on methods like the Startup method and other methods called during initialization.
You probably want to debug this using the remote debugger. Share out the MSVCMON.EXE folder from your developer machine (in your Visual Studio folders in Program Files) on your test machine (share it with a UNC path), and launch Outlook under the debugger trapping (.NET) exceptions in your modules and putting breakpoints in your methods.
If you need to clean your test computer each time before you install your solution, you should probably run XP under a Virtual PC 2007 VM (free download) and switch to a differencing HD after setting up everything but your plugin to snapshot your pre-installed state once so you don't have to keep uninstalling/reinstalling as you make changes to your program to fix bugs.
Are you installing Debug builds or Release builds? Perhaps one flavor has different requirements. Just guessing.
-Mike [MSFT Office Dev]
On your machine, when you run the addin from Visual Studio, it should create a registry key in HKEY_CURRENT_USER\Software\Microsoft\VSTO\Security\Inclusion{SomeGuid}. Make sure that these registry settings are also being deployed with your addin. They are the ones that allow your code to be trusted.
i get a HRESULT 0x80131047 exception in Microsoft Visual Basic 2008 express when debug my application. this happens whenever i click "start debugging" and it doesn't matter what application i load. this is a brand new vista x64 bit machine with a fresh install of VB2008 express.
This MSDN forum post says that you need to take "special" characters such as slashes, commas, or apostrophes out of your assembly name to avoid that error.
If that doesn't fix it, another suggestion there is to uncheck "Enable the Visual Studio Hosting Process" in the Debug tab.
It may not necessarily be special character as in my case...
This was a hard issue to troubleshoot as there may be many variables leading non-functioning assemblies.
So I was working on an Outlook Add-In 2010 targeting the 32-bit version of Office. Everything was working fine until one day out of the blues, the add-in wouldn't load anymore and I was presented with error "HRESULT: 0x80131047". After searching almost half-a-day I found a nice article:
http://blogs.msdn.com/b/astebner/archive/2007/05/06/2457576.aspx
I tried adding the assembly to the global cache but was unable to. Luckily, I had an almost identical project which ran just fine and I had already done comparison checks but all references and settings were the same, but on this pass I found something different ... as it turned out the platform target CPU was set to 64-bit so I changed it to "Any" and voila'! - problem fixed!
I was then able to run the project in Debug mode, Outlook launched and loaded with Add-in without a hitch.