I have an Excel Add-in that uses a Wix (3.10) install script. The installation works fine. However, if the user tries to remove the add-in through System | Apps & Features, it fails with "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." Looking at the uninstall log, I see this:
Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: _BDF865EC_34B3_4B29_986C_98D6EC1A9807, location: C:\Windows\Installer\MSI2FE4.tmp, command: /uninstall="C:\Users\Windows10\AppData\Local\myCompany\myProduct\myAddin.dll" /privileges=user
The action that it is balking at is this:
<CustomAction Id="_BDF865EC_34B3_4B29_986C_98D6EC1A9807" BinaryKey="adxregistrator_exe" Execute="deferred" ExeCommand='/uninstall="[TARGETDIR]$(var.myProject.TargetFileName)" /privileges=user' Impersonate="yes" />
However, if I re-run my installer and select 'Remove', it uninstalls fine. Also, If I run the uninstall from a command line (using the msiexec command found in the registry entry for this product), it also uninstalls fine.
Also:
This only happens in Windows 10. Older versions of Windows are fine.
I have replicated on several machines, including a fresh install.
I have an older installer (a VS2010 Setup Project), the problem happens with that installer as well.
I have tried with UAC at different elevations, no difference.
I have seen other posts here about changing the Impersonate setting to "no", no difference.
It seems to me that there is a problem with the new Windows Apps & Features app, but I have yet to find anything on the Microsoft forums.
Update:
A Wix user posted this: DTF Bug with new Windows 10 Apps and Features. Also, we have tried a variety of commands (thinking it was a UAC issue), none of them work, even 'built-in' Windows commands fail.
I have run into the same issue and finally came with this solution:
Win 10 Apps & Features uninstaller checks for the WindowsInstaller registry value and behaves correctly when this value is not present
1) Define the custom action
<CustomAction Id="DeleteWindowsInstallerValue" Return="ignore" Directory="TARGETDIR" Execute="deferred" Impersonate="no"
ExeCommand= "reg.exe DELETE HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\[ProductCode] /v WindowsInstaller /f" />
2) schedule the action in the InstallExecuteSequence
<Custom Action="DeleteWindowsInstallerValue" Before="InstallFinalize"/>
Honza
Related
I am running the .exe file through a CustomAction in Wix. The executable is running but not with admin rights. Seems like i am doing everything correct but not sure what's going wrong. Here is the sample of my Custom Action
<CustomAction Id="RunExe" FileKey="Setup" ExeCommand="-switch" Execute="deferred" Return="check" Impersonate="no"/>
<InstallExecuteSequence>
<Custom Action="RunExe" Before="InstallFinalize">NOT Installed</Custom>
</InstallExecuteSequence>
The actual problem is that this .exe that is executed through ExeCommand is not able to access a registry key(HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders).
Running the msi as administrator solve the problem but i need a solution in which WIX should itself able to run the command as admin or atleast give a prompt to user.
A deferred custom action in a per machine install runs elevated with the system account. It's not clear what you mean by access to the HKCU key, but the HKCU key for an executable running with the system account is the system account's HKCU, not the installing user's HKCU. It would help if you said exactly what you are trying to achieve, because you might not need code at all. The install will update HKCU for the installing user if you use the registry features of WiX/MSI, so this may be a case of not really needing code at all.
It's also unclear why running the MSI as administrator solves the problem because that custom action will already be elevated in a per machine install with InstallPrivileges elevated. There is insufficient info in your post as tp your install context, but my guess is that you might be doing a per user install without InstallPrivileges elevated - that's one situation in which the MSI would run CAs under the installing user's account but they would not be elevated unless you elevate the entire install by doing as you said - runningthe MSI as administrator.
I have been tasked with writing a WIX installer from an application that uses Firebird 1.5. The WIX install process must launch the firebird installer if firebird has not already been installed. Using a custom action I get the firebird installer to launch but end up with error "1607 unable to install installshield scripting runtime". I have searched this error but have not been able to find a resolution.
Here is a snipit of my custom action.
<InstallExecuteSequence>
<Custom Action='LaunchFirebirdsetup' Before='InstallFinalize'>NOT Installed</Custom>
</InstallExecuteSequence>
<CustomAction Id='LaunchFirebirdsetup' FileKey='Firebird15Setup' ExeCommand='' Return="ignore" Execute="commit" Impersonate="no" />
It might be because you cannot run an MSI install from within an MSI install, I think that's still true even with a Commit custom action. Your IS Script install is an MSI install, so that may be the issue. Launching installs from within installs is always an issue. You should use Burn to launch that Firebird install before installing yours. That's what a Burn bundle is for - prerequsites and associated installs as well as your MSI setup. You could use it to install a standalone ISScript MSI, that's another possibility.
The other issue is that some installs just don't work when installed with no impersonation, which means with the system account. There's no indication that you tried to do it silently, which means that it's running with the system account and may attempt to show UI to the interactive user, and that will fail. This another reason to install it with Burn - it will run as the interactive user.
Looks like bootstrapping (burn) is the solution.
Took me a while to get it but after getting it to run, it makes sense I guess.
Instead of running an installer exe you could use merge modules. For instance the Firebird 1.5 Merge Modules from MWA Software. Modules, installation instruction and source for the merge modules are freely available.
I have a client application for tracking user status ("Gone for the day", "Out to lunch", etc.) that needs to be started as part of its installation process. I have set up a wix installer to handle the installation and in particular a CustomAction to launch the application once the installation is complete. Below is the xml
<CustomAction Id="Launch_StatusTracker" FileKey="StatusTracker" ExeCommand=""
Return="asyncNoWait" />
<InstallExecuteSequence>
<Custom Action="Launch_StatusTracker" After="InstallFinalize">NOT Installed</Custom>
<Custom Action="WixCloseApplications" Before="InstallInitialize">Installed</Custom>
</InstallExecuteSequence>
The code above executes just fine when I manually run the generated msi on my machine. It installs the application and then starts it up. However, when the application is installed using an SCCM 2012 Application the program is installed but it does not startup. Here is the warning message that I see in the Windows Event Viewer:
Application 'C:\Program Files\StatusTracker\StatusTracker.exe' (pid 7216) cannot be restarted - Application
SID does not match Conductor SID.
I've looked online for this type of error but I haven't been able to find anything about it that relates to SCCM. As an alternative I tried to have it run a batch file instead that will startup the program but that will not work for me because I need the program to run in the context of the current user.
What context is SCCM running the installer in? Typically it's SYSTEM and that's probably causing problems trying to start the process in the interactive user context. I used to have some tricks to get around this but they are all hacks. You may just have to take a reboot and have it start on next logon.
You can use PSEXEC to launch a command prompt as SYSTEM. Test the install silent in that context to mimic SCCM behavior.
I have created a MSI installer package using Wix Toolset 3.8 that is run by a third party installer service running under the "SYSTEM" account. My issue is that when trying to launch and run an installed executable from my MSI installer using a custom action, it also runs under the SYSTEM account instead of the administrator account that is currently logged in. I have spent hours researching on the net and from what I have read, specifying Impersonate="yes" will run that particular custom action under the account that launched the installer, but there lies the issue. Since the third party installer service is running from the SYSTEM account, specifying Impersonate="yes" would just run the custom action under the SYSTEM account as well correct? At least that's what my tests have shown. A little bit of background on my MSI installer:
InstallScope="perMachine"
<CustomAction Id="StartAction"
Directory="FOLDER"
ExeCommand ='cmd.exe /c start MYEXE.exe /tray'
Execute="immediate"
Impersonate="yes"
Return="check"/>
<InstallExecuteSequence>
<Custom Action='StartAction' Before='InstallFinalize'>NOT Installed</Custom>
</InstallExecuteSequence>
I have tried both "deferred" and "immediate" for Execute as well as setting "Impersonate" to both yes and no. Is there any way to make this work? I thought about using the runas command but I wouldn't know the password of the user account that initiated the install.
Thanks!
What is the EXE file doing? Do you have control of the application so you can move the logic from that external EXE into the main application's launching logic?
Other than that you can register such an EXE file to run once per user via ActiveSetup. You can also find another answer from me here.
Here is one more link to an explanation of ActiveSetup (I prefer the one above): http://www.ewall.org/tech/msi/self-healing
Also see these answer here: Stopping MSI from launching an EXE in the SYSTEM context
I have a WIX install program.
When I test my install program on a machine where the old version of the software is running, I get the prompt below.
The problem is that the installer can't manage to close the application. When the new program runs, it complains about the old one running.
Is there a way to forcefully kill the app?
If not, is there some entry in WIX that will require the user to shutdown the application before it will continue installation?
I found the answer here:
WiX <util:CloseApplication> element not working
I made one tweak to the solution in the post above. I kill the application earlier in the install sequence so the window above doesn't appear.
<!-- Code to force termination of running program...MSIExec couldn't do it -->
<Property Id="QtExecCmdLine" Value='"[WindowsFolder]\System32\taskkill.exe" /F /IM "$(var.ProductName).exe"'/>
<CustomAction Id="APP.TaskClose" BinaryKey="WixCA" DllEntry="CAQuietExec" Execute="immediate" Return="ignore"/>
<InstallExecuteSequence>
<Custom Action="APP.TaskClose" After="LaunchConditions"/>
</InstallExecuteSequence>
If you are wondering what "$(var.ProductName).exe" is, I pass the exe name on the commandline because I'm creating several branded versions of the same program. Just substitute your exe name.
And yes, it is safe in this particular intance to do this. There is no data held in memory that could be lost.
You should use the WiX util extension CloseApplication:
http://wixtoolset.org/documentation/manual/v3/xsd/util/closeapplication.html
That should work.
Long term you should get the app integrated with Restart Manager so it will shut down automatically.