How Do E-Commerce Websites Calculate Postage/Shipping Costs? - e-commerce

I'm just wondering if anyone can provide me with some information into how e-commerce websites automatically calculate the postage and shipping costs for items ordered on-line?
Do these websites use plug-ins/web services to dynamically request this information from the postage/shipping provider? Or do developers manually retrieve the postage costs from the associated shipping provider and then develop their own approximate postage/shipping cost calculation algorithm (in agreement with the e-commerce business of course)? Or are there any alternative approaches used?
Any help is much appreciated. Thanks.
EDIT: I have done some basic research on the topic. I've seen some plug-ins for WordPress but each plug-in was limited to specific postage/shipping companies only.

Do these websites use plug-ins/web services to dynamically request
this information from the postage/shipping provider?
Yes, this is certainly an option. In my experience, the APIs provided by UPS and FedEx are decent and work for the UK market.
Or do developers manually retrieve the postage costs from the
associated shipping provider and then develop their own approximate
postage/shipping cost calculation algorithm?
I would not recommend this - a maintenance headache for one reason - and have never seen it done.
Or are there any alternative approaches used?
Sometimes, fixed shipping-costs can be used - for example, when delivery is to a single country or products weights are relatively static. No API call is needed in these scenarios.

Based on my research, I've found that there doesn't seem to be a single standardised way of calculating shipping/postage costs on e-commerce websites. Some companies provide plugins for WordPress, etcetera, to assist in this process, while others companies provide API's.
Primarily, I'm interested in using a UK based shipping/postage provider.
The Royal Mail is the largest postal provider in the UK and it provides an API for a number of tasks; however no official API appears to be available for cost calculation. I did however manage to find an unofficial Royal Mail cost calculation API. It can be found at the following link.

Related

How do web comparison websites like kayak get their data?

I have been looking online and saw many similar/same posts but all were extremely old (latest I found was from 2011) so since technology changes, I thought I ask too.
I wonder how a flight comparison website (where you cannot book flights and can only be redirected to other websites) get their data.
Is it all by now through api's or is it throgh scrapping data (which would be not so reliable)? Ive been reading online, trying to find out if thats the case but it doesnt really seem that EVERY airline and EVERY flight search website (with booking option) provides an api. So I wonder how sites like Kayak get their data if not every airline/every flight booking website provides an api?
Also, I came across some api's like
QPX Express API
skyscanner travel api (which I checked out on some website which is using it and it does seem that data is quite limited ?!)
Travelport api
Amadeus API
Sabre travel api
Wego Affiliate Network (which seems really great but search takes super long)
I wonder if anyone has experience with the mentioned api's and how good their are /if using them is 'the way' of doing it or if its actually much more realiable to request data directly from each airline and booking website (if thats possible)?
Thanks a lot!
If we take Kayak as the example, as that is who you mentioned, they approach the data in two forms.
They have API PULL connections to GDS companies (i.e. Sabre), some airlines and large online travel companies such as Expedia etc.
Smaller airlines in particular PUSH their inventory and fares from their inventory to companies such as Kayak.
Aggregation companies generally provide PUSH access though companies who want to PUSH their data have to comply with the aggregators requirements/standards.
It is a supply and demand service. Aggregation companies will generally request access to large established companies, however, will also allow companies to push their data to them if they wish.
The data is not normally scrapped, it is through API and web service platforms.

CRM system or what?

Just need to get something clear.
A GUI for employees managing a large scale of data, like facebook-users or whatever. Is that a form of CRM, or is CRM only business-facing?
In that case, what is that software category named?
CRM is a concept that describes Customer Relationship Management. So it can be used to describe any process that tracks an interaction with a person. Most typically between a company and a customer.
A classic example is that of a bank. You ring the bank on Monday and ask about a loan. They send you information in the post. You ring the bank on Friday. They should know that they spoke to you on Monday about loans and sent you a letter.
This may or may not use some software, although its unlikely they could just be writing everything down.
Wiki has quite a nice description:
Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
So that's the concept, in terms of the implementation there are a number of solutions and products which have varying architectures and are presented in different ways to both the company and customer.
For example;
Microsoft CRM, has a web page but typically this is only accessible
by business users. The customers interact with the company, and the
company interacts with Microsoft CRM.
However the lines can get a little blurred, for example its not unusual for companies to build self-service portals which integrate into Microsoft CRM. In this way customers are directly interacting with Microsoft CRM.
In terms of your points:
A GUI for employees managing a large scale of data, like facebook-users or whatever. Is that a form of CRM
I would say yes. However it could also cross into sentiment analysis, and data mining.
is CRM only business-facing?
As described above, CRM is a concept. Its implementation is often business facing only, but not always.

How can I download information from bank accounts?

There are a number of free finance tracking sites out there like mint.com, wesabe.com etc.. .
I've tried all of them and all seem to miss the mark in one way or another. I'm interested in creating my own website, or possibly just a stand alone windows program for tracking my finances in ASP.NET or C#.NET.
I'm assuming the answer is no, but is there any way that a personal developer can download transactions from financial websites like these? I know once you login to most financial sites you can download a CSV or Quicken file. Yet I really like how I can log-in to my Mint.com account and update all my accounts with one click.
Popular applications (like Quicken) and most major US banks support Open Financial Exchange (OFX). If a bank can connect to Quicken, it probably supports OFX (though not guaranteed).
I doubt very many banks have public APIs for this. More likely than not, you will need to send HTTPS requests to the various banking websites, and you will probably have to have custom code for each bank that you wish to support, tailored to the structure of their websites and their form elements.

Multi-vendor shopping cart software

I'm looking into building a web app that allows multiple e-commerce stores to coexist on the same installation and lets allows each individual vendor manage their own products, pricing, sales reports, etc. I know that there have been a number of previous questions on the Stack regarding the best shopping cart software, but this is a bit of an unusual twist and I couldn't find it answered elsewhere.
Obviously, open source is better from a pricing standpoint, but I've got no problem with spending money on a quality product that meets my needs. The ideal package would allow each store to be uniquely skinned, would minimize the amount of time that it takes to get a new store up and running, and would include payment gateway and shipping integration.
I've run across a few things in my scouring of the web, but haven't found "the one" yet--I know that osCommerce sort of supports what I'm trying to do, but I'm looking for something designed with this functionality in mind. Any ideas?
Thanks!
Justin
I am at present looking into the same thing. After looking at all the different cart on the market I have settled on PHP Mall 2. I have had demos of X-Cart Pro, iscripts multicart and a few others.
There were only 2 that were any good at handling payments direct from buyer to seller without any added costs of have a mod done for that. They were PHP Mall 2 and iScripts Multi cart. iScripts Multicart didn't really have alot happening in the backend, and vendor shops were really just an about us page with their products showing.
I settled for PHP Mall 2 becuase each vendor can have their own website as such and can customise it to the way they want it. They can choose from a number of templates for their shop.
The part I really like about it is the payments system, there are a number of payment gateways out of the box and the vendor can choose which ever he/she wants. (because not everyone use paypal right!). Its also a fair bit cheaper than all the others and provides alot more from a site admin and seller admin side of things.
I was tasked with looking into a multi vendor cart for a project that was canceled. Before it got canceled, I felt that the below were strong contenders. This is not a comprehensive list but it's somewhere to start. The requirement for multi vendor was paramount, so the listed have varying amounts of CMS/blogging etc; so they are not necessarily apples to apples.
I did get to try out magento community and using information found here http://www.magentocommerce.com/boards/viewthread/145/ got what I felt was the correct experience for multi store/vendor for my purposes. Mileage may vary depending on requirements. It's a beast though and for some reason comparison doesn't indicate the multi vendor capabilities. My impression was that Magento was definitely for the technically minded, with a very high degree of configurability available. It's a meta system for sure. The average joe business owner wouldn't stand a chance with it. However, it might be a perfect for resellers.
http://www.x-cart.com/mall_solution.html
http://www.php-shop-system.com/products/iq-cart-for-joomla-our-new-cart-component-for-joomla.html
http://www.magentocommerce.com/product/compare
I am also in search of a multi-store solution. Magento Commerce is too expensive. OpenCart now supports multi-shop but only a single user can manage the stores. I would have preferred setting up multiple stores and have different users manage each store.
I've also been undertaking research within this area and discovered the following options;
For joomla = http://www.ijoobi.com, IXXO
For Magento = http://www.unirgy.com, MVDE
There is also an interesting product called MultiCart from iScripts, and the X-Cart Pro from Qualiteam.

Address validation using Google Maps API

I have a task to validate addresses entered into a system I am currently creating. The system requires that address entered are validated against a valid data source. In the UK the dataset comes from the Royal Mail and is expensive to access.
The data needed is post code info for the whole of europe to start with accessed by an API into the web application.
There are a number of companies that offer this service,
QAS
Capscan
Postcode anywhere
These all offer the service I require. However this is expensive and in some cases not a complete data set. e.g. not Ireland
I was also wondering if there would be a way to utilize the Google Maps API to validate this data via postal code and country.
Would the google maps method be possible or do I have to go down the line of one of these expensive companies? Any thoughts on what line I should take.
The answer probably depends how critical it is for you to receive support and possible customization for this service.
Google can certainly do this. Look into their XML and Geocoding API's. You should be able to craft an XML message asking Google to return Map coordinates for a given address. If the address is not found (invalid), you will receive an appropriate response. Here's a useful page: http://code.google.com/apis/maps/documentation/services.html#XML_Requests
Note that Google's aim in providing the Maps API is to plot addresses on actual maps. While you can certainly use the data for other purposes, you are at the mercy of Google should one of their maps not exactly correspond to your legal or commercial address validation needs. If you paid for one of the services you mentioned, you would likely be able to receive support should certain addresses not resolve the way you expect them to.
In other words, you get what you pay for ;) . If you have the time, though, why not try implementing a Google-based solution then going from there? The API looks pretty slick, and it's free, after all.
Google's geocoding api does what want you want. As Xerus points out, as long as you are not using the geocoded points on a non-google Map, you should be good (terms of service). Specifically,
3.1 Use without a Google Map. Customer may use Google Maps Content from the Geocoding API in Customer Applications without a corresponding Google Map.
3.3 No use with a non-Google map. Customer must not use Google Maps Content from the Geocoding API in conjunction with a non-Google map.
I am both a web developer and a former employee of one of the companies you mentioned. I completely understand where you're coming from. Verifying addresses seems like a simple problem to tackle, but it's very much an iceberg. I suppose one workaround to the legal constraints of the Google or Yahoo! Maps APIs is to request your users verify their addresses on a map. If I were in your shoes, though, I wouldn't go that route.
The reason address verification services are so expensive is that they require licenses and ongoing relationships with grumpy, bureaucratic postal authorities (including the Royal Mail). Unfortunately, postal authorities are the best (and often the only) sources of data against which to verify addresses, so there really isn't any other way to go about it. The bottom line is you need to weigh the cost of bad addresses (usually a question of mail volume) against the cost of the software to verify them. Irish postal data is even more rubbish than Irish postal formats (which frequently omit building numbers), so there's little you can do about those addresses.
The answer depends upon the degree of confidence you place in the data and how your data is being used. For example, if you're using it for mailing or shipping, you'll want to be be confident that the data is correct. If you're just using it as another fraud-prevention mechanism then you could potentially allow a degree of error to creep into the data.
If you want any degree of real accuracy, you're need to go with a service that does real address verification and you're going to have to pay for it. As has been mentioned by Adam, address verification and validation at first seems simple and easy, but it's a black hole fraught with challenges and, unless you've some underlying data to work with, virtually impossible to do by yourself. Trust me, you're actually saving money by using a service. You're welcome to go down this road yourself to experience what I mean, but I can guarantee you'll see the light, so to speak, after even a few hours (or days) of spinning your wheels.
I should mention that I'm the founder of SmartyStreets. We do address validation and verification addresses and we offer this for the USA and international as well. I'm more than happy to personally answer any questions you have on the topic of address cleansing, standardization, and validation.
Another option is YADDRESS.
Validate it against FedEx's api. They have an API to generate labels from XML code. The process involves a step to validate the address.
Google basis (free) does not provide address verification (Geocoding) as there is no UK postcode license.
This means postcode searches are very in-accurate. The proximity search is very poor, even for town searches, often not recognising locations.
This is why Google have a premier and a enterprise solution which still is more expensive and not as good as business mapping specialists like bIng and Via Michelin who also have API's.
As a free lance developer, so serious business would use Google as the system is weak and really provides a watered down solution.
I know that this post is a bit old but incase anyone finds it still relevant you might want to check out the free geocoding services offered by USC College. This does included address validation via ajax and static calls. The only catch is that they request a link back and only offer allotments of 2500 calls. More than fair.
https://webgis.usc.edu/Services/AddressValidation/Default.aspx
You could consider using CDYNE's PAV-I API that validates international addresses. international-address-verification They cover over 240 countries, so it should cover all of the countries that you are looking to validate for.
A great blog describing 14 address finders:
https://www.conversion-uplift.co.uk/free-address-lookup-tools/
Many address autocomplete services, including Google's Places API, appears to offer international address support but it has limited accuracy.
For example, New Zealand address and geolocation data are free to download from Land Information New Zealand (LINZ). When a user search for an address such as 76 Francis St Hauraki from Google or Address Doctor, a positive match is returned. The land parcel was matched but not the postal/delivery address, which is either 76A or 76B. The problem is amplified with apartments and units on a single land parcel.
For 100% accuracy, use a country-specific address finder instead such as https://www.addy.co.nz for NZ address autocomplete.