I'm trying to use the new version of Odoo Survey and survey_crm but I'm facing the following problems.
In the previous version there is an option of restricting number of answer per user but in this new version there is no such option (may be I don't know yet), however I tried the following:
Quizz mode (check box): I used this but still not working any user has an option to answer twice
In the invitation I used the last option (which is, Send private invitation to your audience(only one response per recipient and per invitation)) but still this option wouldn't prevent user answering more than once b/c of "Test" link in the Kanban view of Survey
when I tried to send any invitation it popups an error saying OpenERP server error even if I successfully configure my outgoing and incoming email server but when i try it again without and modification it sends with out any error.
As in v8 we are getting wizard.survey_id as "survey.survey" object , instead of id. so, override the _get_public_url function as below:
def _get_public_url(self, cr, uid, ids, name, arg, context=None):
res = dict((id, 0) for id in ids)
survey_obj = self.pool.get('survey.survey')
for wizard in self.browse(cr, uid, ids, context=context):
if isinstance(wizard.survey_id,int):
res[wizard.id] = survey_obj.browse(cr, uid, wizard.survey_id, context=context).public_url
else:
res[wizard.id] = wizard.survey_id.public_url
return res
While Share and Invite by Mail select "Send private invitation to your audience (only one response per recipient and per invitation)" option so that it sends a unique link for each contact and you can able to see those linked Tokens in Answers.
One more thing, these links won't work until and unless the Odoo server start with db-filter option(if multiple databases are present). Because, with these links data base name is not present. So, if we click on these generated links it returns an Error like "This webpage is not available".
Related
Hi everyone and thanks in advance for taking the time reading my question.
I have this scenario: I'm using EAGetMail DLL to retrieve emails from a POP3 e-mail server. I have used an example given on the website and so far so good; I can get all the emails from my inbox.
My problem arises when I try to use the data filters that the DLL provides, in order to not get all the emails in the inbox, just a few, using a certain data range.
The code that I'm using for this purpose is the following:
Dim oClient As New MailClient("TryIt")
oClient.Connect(oServer)
Dim options As GetMailInfosOptionType
options = options Or GetMailInfosOptionType.DateRange
options = options Or GetMailInfosOptionType.OrderByDateTime
oClient.GetMailInfosParam.Reset()
oClient.GetMailInfosParam.GetMailInfosOptions = options
oClient.GetMailInfosParam.DateRange.SINCE = System.DateTime.Now.AddDays(-4)
oClient.GetMailInfosParam.DateRange.BEFORE = System.DateTime.Now.AddDays(1)
Theoretically this should retrieve only the emails within last four days from today, but it is not working. Everytime I execute the code I get every e-mail from my inbox.
Has someone faced something similar to this?
The first sentence on this page, regarding the MailClient.GetMailInfosParam property, says that POP3 is not supported:
Search email on IMAP4 Server and MS Exchange Server. It doesn't
support POP3 protocol.
Is there a way to disable the creation of a "log note" when I send an email using the send_mail() method of mail.template?
Basically what I'm doing is sending an email to all team members every time a ticket is opened in the helpdesk. the problem is that in the ticket itself, it creates as many log notes for me as there are emails I send.
How can I disable the creation of log notes?
Thanks in advance
I had the same issue which you are facing so my solution :
mail_id = template_valuess.with_context(
ctx).send_mail(self.id, force_send=True)
if mail_id:
mail_obj = self.env['mail.mail'].sudo().browse(mail_id)
mail_message_id = mail_obj.mail_message_id
mail_message_id.res_id = False
It worked for me as i unlinked the res_id.
Note: If someone has better option, please add as i'm looking for alternative too.
I found the solution add auto_delete:True on template's value
I am debugging confirmation email flow when signing up a new User in Asp.Net Core web application with Identity Server 4.
Since I had already signed up with my actual email, to reuse it, I modified the UserName and Email in AspNetUsers table using SQL Update to some random value.
Now when I am signing up with the original email again. I am getting a duplicate user error
result = await _userManager.CreateAsync(user, model.Password);
I have already:
Cleared browser cache.
Closed local IIS Express
Restarted Visual Studio.
Used_userManager.DeleteAsync() after updating the UserName and Email back to original values but this gives an Microsoft.AspNetCore.Identity.IdentityError with description Optimistic concurrency failure, object has been modified.
On running this query on Sql Server
select * from INFORMATION_SCHEMA.COLUMNS where COLUMN_NAME in ( 'UserName' , 'Email')
I get the following:
I know that this is not a good practice to mess with backend, but this is development environment and I could continue my work with another email.
I would request readers to help in understanding how the User could be safely scorched to be able to reuse the email.
Appreciate your time
I agree with Kyle's comment and to further speed up your debug process you should note that if you use gmail to do this you can debug this process using one email.
from google/gmails perspective myaccount#gmail.com == my.acount#gmail.com == m.y.a.c.c.ount#gmail.com etc etc just try it out, google disregards all period characters in the email. you can enumerate/exhaust ~2^8 emails (in this example) if you just enumerate through the local-part of the e-mail address. but from your applications side, myaccount#gmail.com is not the same as my.account#gmail.com, ie they are different user accounts. Basically you can use one email to test out this feature of yours without having to delete the user.
Here is how I did it and finally got passed the pesky "concurrency failure" error message... This works in ASP.NET CORE 2.2
Obtain the user object through the FindByName method first.
Remove the user from their assigned Role (in this case I hard coded "Admin" because that is the role I'm interested in but fill in your own), then delete the user.
//Delete user.
//Obtain the user object through the FindByName method first.
//Remove the user from their assigned Role, then delete the user.
var userManager = serviceProvider.GetRequiredService<UserManager<ApplicationUser>>();
ApplicationUser delAppUser = new ApplicationUser
{
Email = "SomeEmailForindividualAdminUser",
UserName = "SomeUsernameindividualAdminUser"
};
Task <ApplicationUser> taskGetUserAppUser = userManager.FindByNameAsync(delAppUser.UserName);
taskGetUserAppUser.Wait();
Task<IdentityResult> taskRemoveFromRoleAppUser = userManager.RemoveFromRoleAsync(taskGetUserAppUser.Result, "Admin");
taskRemoveFromRoleAppUser.Wait();
Task<IdentityResult> taskDeleteAppUser = userManager.DeleteAsync(taskGetUserAppUser.Result);
taskDeleteAppUser.Wait();
I'm searching for a way to let people open Trac ticket by email.
The only solution I've found so far is email2trac | https://oss.trac.surfsara.nl/email2trac/wiki The problem with this solution is that I don't want to install & setup a mailserver. I would like a less invasive solution.
I was thinking about a cron script that download messages from a POP3 account and open/update tickets by parsing the content.
Is this possible ?
I was thinking about a cron script that download messages from a POP3
account and open/update tickets by parsing the content. Is this
possible ?
I think it would be possible yes. Certainly once you had the data from a POP3 account, you could iterate over it and create/update tickets as appropriate with the Trac API.
For the data retrieval step, you could create a new plugin, with a Component which implements the IAdminCommandProvider interface. How you actually retrieve and parse the data is an implementation detail for you to decide, but you could probably use the email/poplib modules and follow some of the parsing structure from email2trac.
For some untested boilerplate to get you started...
from trac.admin import IAdminCommandProvider
from trac.core import Component, implements
from trac.ticket import Ticket
def EmailToTicket(Component):
implements(IAdminCommandProvider)
def get_admin_commands(self):
yield ('emailtoticket retrieve',
'Retrieve emails from a mail server.'
None, self._do_retrieve_email)
def _do_retrieve_email(self):
# TODO - log into the mail server, then parse data.
# It would be nice to have a tuple of dictionaries,
# with keys like id, summary, description etc
# iterate over the data and create/update tickets
for email in emails:
if 'id' in email: # assuming email is a dictionary
self._update_ticket(email)
else:
self._create_ticket(email)
def _update_ticket(self, data):
ticket = Ticket(self.env, data[id])
for field, value in data.iteritems():
ticket[field] = value
ticket.save_changes(author, comment, when)
def _create_ticket(self, data):
ticket = Ticket(self.env)
for field, value in data.iteritems():
ticket[field] = value
ticket.insert()
You could then have Cron tab execute this command via TracAdmin (the frequency is up to you - the below example runs every minute)
* * * * * trac-admin /path/to/projenv emailtoticket retrieve
The find out more about plugin development, you should read this Trac wiki page.
I'm trying to figure out a way to send an email to an anonymous user when one creates an issue through the email. What I need is for this anonymous user to receive a notification email when the issue was opened,commented and closed.
According to their official documentation this can only be done if the creator is already a user in JIRA or if a user will be created on the fly. None of which works for me.
The work-arounds that I found so far are:
JEMH - which promises this functionality but looks unstable, meaning it seems to break (at least for a little bit) with every JIRA update and no downtime is acceptable for me.
Writing my own script as was recommended in the similar thread
I have no problems writing my own script but I just wanted to be sure I won't be reinventing the wheel. Are there any other ways of doing this?
I'll be very greatful for any help.
I just noticed this question. JEMH has now evolved into a fully fledged commercial plugin, and has a mass of new features, some of which actually address supporting remote 'anonymous' users for issue creation, essentially turning JIRA into a fully capable email helpdesk solution. Specific template customization is available for this on a per-event basis.
Regarding breakages, staying at the 'latest' release gives developers absolutely no time to catchup. Play smart, give all developers a chance to catchup.
With the depths of JIRA API's that JEMH plumbs, breakages were unfortunately common, but now are less likely thanks to Atlassian stabilizing some core API's in 5.0+. Work also also underway to provide end-end integration testing, which is a mission in its own right!
Here is how I did it using the Script Runner pluging, I've told Jira to get emails from my mailbox, and create issues from them. Than, on the workflow, I saved the sender's email and name to a custom fields using the following script:
from com.atlassian.jira import ComponentManager
import re
cfm = ComponentManager.getInstance().getCustomFieldManager()
# read issue description
description = issue.getDescription()
if (description is not None) and ('Created via e-mail received from' in description):
# extract email and name:
if ('<' in description) and ('>' in description):
# pattern [Created via e-mail received from: name <email#company.com>]
# split it to a list
description_list = re.split('<|>|:',description)
list_length = len(description_list)
for index in range(list_length-1, -1, -1):
if '#' in description_list[index]:
customer_email = description_list[index]
customer_name = description_list[index - 1]
break
else:
# pattern [Created via e-mail received from: email#company.com]
customer_name = "Sir or Madam"
# split it to a list
description_list = re.split(': |]',description)
list_length = len(description_list)
for index in range(list_length-1, -1, -1):
if '#' in description_list[index]:
customer_email = description_list[index]
break
# if the name isn't in the right form, switch it's places:
if (customer_name[0] == '"') and (customer_name[-1] == '"') and (',' in customer_name):
customer_name = customer_name[1:-1]
i = customer_name.index(',')
customer_name = customer_name[i+2:]+" "+customer_name[:i]
# insert data to issue fields
issue.setCustomFieldValue(cfm.getCustomFieldObject("customfield_10401"),customer_email)
issue.setCustomFieldValue(cfm.getCustomFieldObject("customfield_10108"),customer_name)
than, send the mail using the following script:
import smtplib,email
from smtplib import SMTP
from email.MIMEMultipart import MIMEMultipart
from email.MIMEBase import MIMEBase
from email.MIMEText import MIMEText
from email import Encoders
import os
import re
from com.atlassian.jira import ComponentManager
customFieldManager = ComponentManager.getInstance().getCustomFieldManager()
cfm = ComponentManager.getInstance().getCustomFieldManager()
# read needed fields from the issue
key = issue.getKey()
#status = issue.getStatusObject().name
summary = issue.getSummary()
project = issue.getProjectObject().name
# read customer email address
toAddr = issue.getCustomFieldValue(cfm.getCustomFieldObject("customfield_10401"))
# send mail only if a valid email was entered
if (toAddr is not None) and (re.match('[A-Za-z0-9._%+-]+#(?:[A-Za-z0-9-]+\.)+[A-Za-z]{2,4}',toAddr)):
# read customer name
customerName = issue.getCustomFieldValue(cfm.getCustomFieldObject("customfield_10108"))
# read template from the disk
template_file = 'new_case.template'
f = open(template_file, 'r')
htmlBody = ""
for line in f:
line = line.replace('$$CUSTOMER_NAME',customerName)
line = line.replace('$$KEY',key)
line = line.replace('$$PROJECT',project)
line = line.replace('$$SUMMARY',summary)
htmlBody += line + '<BR>'
smtpserver = 'smtpserver.com'
to = [toAddr]
fromAddr = 'jira#email.com'
subject = "["+key+"] Thank You for Contacting Support team"
mail_user = 'jira#email.com'
mail_password = 'password'
# create html email
html = '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" '
html +='"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml">'
html +='<body style="font-size:12px;font-family:Verdana">'
html +='<p align="center"><img src="http://path/to/company_logo.jpg" alt="logo"></p> '
html +='<p>'+htmlBody+'</p>'
html +='</body></html>'
emailMsg = email.MIMEMultipart.MIMEMultipart('alternative')
emailMsg['Subject'] = subject
emailMsg['From'] = fromAddr
emailMsg['To'] = ', '.join(to)
emailMsg.attach(email.mime.text.MIMEText(html,'html'))
# Send the email
s = SMTP(smtpserver) # ip or domain name of smtp server
s.login(mail_user, mail_password)
s.sendmail(fromAddr, [to], emailMsg.as_string())
s.quit()
# add sent mail to comments
cm = ComponentManager.getInstance().getCommentManager()
email_body = htmlBody.replace('<BR>','\n')
cm.create(issue,'anonymous','Email was sent to the customer ; Subject: '+subject+'\n'+email_body,False)
content of new_case.template:
Dear $$CUSTOMER_NAME,
Thank you for contacting support team.
We will address your case as soon as possible and respond with a solution very quickly.
Issue key $$KEY has been created as a reference for future correspondence.
If you need urgent support please refer to our Frequently Asked Questions page at http://www.example.com/faq.
Thank you,
Support Team
Issue key: $$KEY
Issue subject: $$PROJECT
Issue summary: $$SUMMARY
All scripts should be attach to the workflow, to Create transition.The scripts are written using Jython, so it needs to be installed to use it.
I doubt this functionality is available already built-in to JIRA, and I have not seen a plugin that will do it.
I looked into this in the past and came up empty. I suspect it is not built in because for many potential customers it would allow them to get away with a 10 user license and yet still support thousands of users.
We went with the unlimited user license instead.
Update: I meant to add to this that you could write a script that would do this, I think. But it looks like it would be a PITA with having to create a custom listener for it to capture changes to the issue https://developer.atlassian.com/display/DOCS/Plugin+Tutorial+-+Writing+event+listeners+with+the+atlassian-event+library
You can send notification to email stored in Jira custom field using Raley Email Notifications
The configuration is trivial, here's an example how to do it:
https://wiki.raleyapps.com/display/RAL/Sending+email+to+value+from+JIRA+issue+custom+field