return the count of row even if null sql server - sql

Question

I trying to do a sql query to get the count for shift for each user
I used this query :
SELECT
COUNT(s.id) AS count, s.user_id
FROM
sarcuser AS u
INNER JOIN
sarcshiftpointuser AS s ON s.user_id = u.id
INNER JOIN
sarcalllevel AS l ON l.id = u.levelid
INNER JOIN
sarcshiftpointtable AS t ON t.shift_id = s.shift_id AND s.table_id = t.table_id
WHERE
(s.shift_id + '' LIKE '2')
AND (CAST(s.xdate AS DATE) BETWEEN CAST(N'2014-01-01' AS DATE) AND CAST(N'2015-01-01' AS DATE))
AND (u.gender + '' LIKE N'%')
AND (u.levelid + '' LIKE N'%')
AND (s.point_id + '' LIKE '2')
GROUP BY
s.user_id
ORDER BY
count
It works very well ... but there is a logic problem :
when the user didn't appear in the shift didn't return the count and I need it to return 0
For example :
user1 user2
shift1 2 2
shift2 5 0
shift3 6 10
but actually the code returns :
user1 user2
shift1 2 2
shift2 5 10
shift3 6
and that's wrong ... how to return the count even if it zero with this condition and this inner join ?
Sample for data in table :
sarcuser :
id firstname lastname gender levelid
52 samy sammour male 1
62 ibrahim jackob male 1
71 rebeca janson female 3
sarcalllevel :
id name
1 field leader
2 leader
3 paramdic
sarcshiftpointtable :
id shift_id table_id name_of_shift point_id
1 1 1 shift1 2
2 2 1 shift2 2
3 3 1 shift3 2
4 1 2 shift1 7
5 2 2 shift2 7
6 3 2 shift3 7
sarcshiftpointuser :
id point_id shift_id table_id user_id xdate
1 2 1 1 62 2014-01-05
2 2 1 1 0 2014-01-05
3 2 1 1 71 2014-01-05
4 2 2 1 0 2014-01-05
5 2 2 1 0 2014-01-05
6 2 2 1 52 2014-01-05
7 2 3 1 52 2014-01-05
8 2 3 1 62 2014-01-05
9 2 3 1 71 2014-01-05
10 2 1 1 71 2014-01-06
11 2 1 1 52 2014-01-06
12 2 1 1 0 2014-01-06
13 2 2 1 62 2014-01-06
14 2 2 1 0 2014-01-06
15 2 2 1 52 2014-01-06
16 2 3 1 62 2014-01-06
17 2 3 1 52 2014-01-06
18 2 3 1 71 2014-01-06
if i apply this query 3 times by changing the shift should return :
52 62 71
shift1 1 2 2
shift2 2 1 0
shift3 2 2 2
in shift2 in sarcshiftpointuser the user 71 is not appear
so when I do the code it will return just to field not three ? the count 0 is not returned
52 62 71
shift2 2 1
to be more specific :
I need to export this table into excel so when the 0 is not return it give me a wrong order and wrong value (logically )

Answer 1

You will need to use a nested query using IFNULL
Take a look to this
http://www.w3schools.com/sql/sql_isnull.asp
Something like,
IFNULL(user,0)

Answer 2

I think you are referring a crosstab query. you can use PIVOT to return your result set. Please refer below link.
Sql Server 2008 Cross Tab Query.
If you give few sample data for sarcuser , sarcshiftpointuser, sarcalllevel & sarcshiftpointtable tables, then we can give you a better answer.