iOS 7 users unable to install new version - ios7

We have just released a new version (v1.5) of our app on AppStore, this version was built using Xcode 4.6 using base SDK 6.1, supporting iOS 5.0 as minimum version. Now the problem is that iOS 7 users are unable to install the latest version (v1.5), however they can see 1.5 version on AppStore but when they install it they get 1.4 version.
Note: We submitted this app using Xcode 5.0 as Xcode 4.6 just got stuck in the middle...

Apple is currently reviewing apps with iOS 7 devices. So they have (with very high probability) reviewed your app on an iOS 7 device.
If the app has been recently released, then it may only be that servers need some time to refresh. If it has been a long time since the app was released (more than one day), then you should contact Apple support and ask them to see what is going wrong with their App Store system.

Unfortunately the issue was sporadic, it happens with those users who use "App Store" mobile app to install our application. App Store displays latest version in the App-Store app but when they install it they get a previous version on their devices. Then again if user launches "App Store" he is able to upgrade to the latest versions. This issue doesn't effected our existing customers but the new one (those who have deleted the app from their device also experienced similar issues). We had a long conversation with Apple on this issue over emails, finally they admitted that it was due some problem at their end.
Now it is fixed for our app and we no longer have this issue for current release. I hope this post will help to someone having similar problem.

Related

Crash while running old project on iOS 11

I have code which was initially developed on Xcode 3.2. It was then later update to become compatible with ios 7. But now when I run that code with Xcode 9 GM, it run alright on any iOS 10.x device.
But crash on iOS 11 device with following error detail:
Plus: When i open this project with Xcode 9 GM, Xcode doesn't show iPhone X simulator.
I think you have some old static libraries. iOS 11 supports only 64-bit libraries.
And also you can check Deployment target of your app. Maybe it's too low (I think ios7 deployment target is not supported now).
I think your app is running on 32-bit
As a reminder, new iOS apps and updates submitted to the App Store must support 64-bit. Support for 32-bit apps is not available in iOS 11 and all 32-bit apps previously installed on a user’s device will not launch
64-bit Apps on iOS 11
I don't know what is you exact scenario but possibilities of crash with payload could be following. Hope anyone of below all will work for you.
Please Try Following.
Disable "Enable guard Malloc" from diagnostics.
OR
You Can do Following:
delete all certificates from keychain.
Quit xcode
Delete xcode derivedData and delete all provison profiles
Restart mechine
Download latest certifcates and provison profile from Member Center
Click on certifcate i will install in keychain access.your key chain access should like this
OR
if you are using custom framworks, you need to put it inside the Embedded Binaries section located in the Xcode project under the tab Target / General.

Can I still upload an application that does not support iOS8+?

Can I still upload an application that does not support iOS8+?
I currently have an app that we are releasing for iOS7 and 7.1, but it was rejected because it was not compatible for iOS8.
We are currently in the process of building the iOS8 version, but wanted to release something quickly.
You just need to build & submit it with XCode 6, iOS SDK 8.0.
They may reject if the app doesn't work with iOS 8. Do a quick test to make sure it doesn't crash, and all major functions are working fine.
No you can't. I'm not sure the exact date that apple made it mandatory to support iOS 8 but I do know it has passed so any new apps/updates submitted to the app store need to support iOS 8.

App crashes on Android kitkat OS

Some of my apps published on play store getting crashed on android version 4.4 and onwords
Same apps worked on other versions of Android.
Is this issue related to os or something else?
Yes, the issue is related to the os. From version to version features can change and old tools can no longer be supported. I recommend you look at the update log and see which old features you used that may no longer be supported.

App works fine in iOS 7 with no modifications?

We've been working on getting our app to work properly with all the changes in iOS 7. Particularly the colors and layouts of things. But these changes are still in development.
The version of our app in the app store has none of these modifications. When testing locally, it works on iOS 6 fine and looks horrible on iOS 7. Yet, upon downloading it from the app store and installing it on an iOS 7 iPad, it seems to work just fine -- just as it used to in iOS 6 (!). We are wondering if there is some "compatibility flag" that the app store folks can switch, which means "not ready for iOS 7 -- use compatibility mode"? I'm not sure how else to explain this. Wondering if anyone else knows?
Our app:
http://appstore.com/cedarssuite
Summary: running via the simulator on iOS 7 or on a development iPad that has iOS 7, the app looks horrible. But downloading the approved app store version and running on iOS 7, it works just fine. Why?
A note: This is no longer correct. Since February 2014, Apple only accepts SDK7 builds
That's normal. all the old apps work fine on new iOS versions since those app. Base SDK set to that old version. in your case (iOS 6.0). They will run using old sdks. But, when you built with the new sdk (Base SDK 7.0) they look horrible as you said and some times they crash. because of layout changes and controls behaviours in the new iOS.
You are only asked to build with the new sdk to take advantage of the new features.
keeping your app. built with the old versions doesn't seem to have disadvantages other than new features. since apple still accept publishing apps with old sdk back to 4.3.
If you set the base SDK < 7, it will use the old iOS 6 style. Of course, that basically requires you compile with an old version of Xcode, and you can't use iOS 7 features, even when running on iOS 7.

Cannot deploy an AIR application to an iPod Touch

I'm using Flash Builder 4.5 with Flex SDK 4.5.1, and when trying to deploy an app to a 2nd gen iPod Touch with latest available iOS I get an error saying the app is not valid, and according to some Adobe sites, only 1st generation iPods aren't supported. The application works fine in an iPhone.
Should I change some setting, update to AIR SDK 3.1, or am I wrong thinking my app should work on this device despite Adobe's pages?
From what I managed to gather a week ago, Adobe dropped iPod Touch 2ng Gen support with AIR 2.6 (or even 2.5, I don't know for sure).
However, one may be able to compile a Flex Mobile project targetting an old AIR SDK version (or a more recent one if you can target Flash 10.1), and then use PFI (the old packager for iPhone before it was combined with ADT) so your application works with older iOS devices.
Sadly, my current project is forced to use ANE, so I guess I must forget about supporting old devices.