Can't view non-image files using imageresizer s3reader plugin - amazon-s3

Question

I am attempting to use the ImageResizer s3Reader plugin to view non-image files (PDFs, ZIPs) using the ~/s3/ prefix. On my localhost this works wonderfully and as expected. However, as soon as I deploy this to my beta or production environment, I receive a 404 file not found error for all non-images. Using s3Reader with the prefix ~/s3/ to view images works fine on all three environments. I've triple-checked to make sure the files I am trying to access are on S3.
The only workaround I have found for this is to use the prefix http://s3.amazonaws.com/ , however the client has requested that this not be used because it is detrimental to SEO. The imageresizer website claims it is possible to use s3Reader for non-image files. Here is what my resizer.debug diagnostic returns:
Image resizer diagnostic sheet 5/17/2013 3:59:30 PM
1 Issues detected:
(Warning): To potentially see additional errors here, perform an image resize request.
You are using paid bundles: Performance Bundle, Cloud Bundle, Design Bundle
Registered plugins:
ImageResizer.Plugins.Basic.DefaultEncoder
ImageResizer.Plugins.Basic.NoCache
ImageResizer.Plugins.Basic.ClientCache
ImageResizer.Plugins.Basic.Diagnostic
ImageResizer.Plugins.Basic.SizeLimiting
ImageResizer.Plugins.DiskCache.DiskCache
ImageResizer.Plugins.S3Reader.S3Reader
ImageResizer.Plugins.WhitespaceTrimmer.WhitespaceTrimmerPlugin
ImageResizer.Plugins.AdvancedFilters.AdvancedFilters
ImageResizer.Plugins.Basic.Presets
ImageResizer.Plugins.SeamCarving.SeamCarvingPlugin
ImageResizer.Plugins.Watermark.WatermarkPlugin
ImageResizer.Plugins.MvcRoutingShim.MvcRoutingShimPlugin
Configuration:
<resizer>
<pipeline fakeExtensions=".ashx" />
<plugins>
<add name="DiskCache" />
<add name="S3Reader" buckets="subzerowolf" vpp="true" prefix="~/s3/" accessKeyId="[redacted]" secretAccessKey="[redacted]" />
<add name="WhitespaceTrimmer" />
<add name="AdvancedFilters" />
<add name="Presets" />
<add name="SeamCarving" />
<add name="Watermark" />
<add name="MvcRoutingShim" />
</plugins>
<diagnostics enableFor="AllHosts" />
<presets onlyAllowPresets="false">
<preset name="product-detail" settings="height=310;width=630;trim.threshold=80;trim.percentpadding=15" />
<preset name="category" settings="height=170;width=170" />
<preset name="catfallback" settings="height=310;width=630;trim.threshold=80;trim.percentpadding=15" />
<preset name="gallerythumb" settings="height=149;width=200;mode=crop;anchor=middlecenter;" />
<preset name="gallerylarge" settings="height=297;width=456;mode=crop;anchor=middlecenter;encoder=wic;quality=60" />
<preset name="gallerybg" settings="height=553;width=937;mode=crop;anchor=middlecenter;trim.threshold=80" />
<preset name="thumb" settings="height=138;width=138;mode=crop;anchor=middlecenter;encoder=wic;quality=60" />
<preset name="photodetail" settings="height=311;width=631;mode=crop;anchor=middlecenter;" />
<preset name="photodetailside" settings="height=50;width=50;mode=crop;anchor=middlecenter;" />
<preset name="zoomsm" settings="height=237;width=480;mode=crop;anchor=middlecenter;" />
<preset name="zoommed" settings="height=315;width=640;mode=crop;anchor=middlecenter;" />
<preset name="zoomlg" settings="height=505;width=1024;mode=crop;anchor=middlecenter;" />
<preset name="category-hero" settings="height=284;width=686;mode=crop;anchor=middlecenter;" />
<preset name="storypage-standard" settings="height=179;width=285;mode=crop;anchor=middlecenter;" />
<preset name="storypage-expanded" settings="height=585;width=877;mode=crop;anchor=middlecenter;" />
<preset name="storypage-interactive" settings="height=513;width=879;mode=crop;anchor=middlecenter;" />
<preset name="storypage-video" settings="height=397;width=879;mode=crop;anchor=middlecenter;" />
<preset name="storypage-gallery" settings="height=398;width=877;mode=crop;anchor=middlecenter;" />
<preset name="story-selector" settings="height=144;width=218;mode=crop;anchor=middlecenter;" />
<preset name="prod-list-single" settings="height=196;width=259;" />
<preset name="prod-list-double" settings="height=152;width=170;" />
<preset name="story-hero" settings="height=284;width=686;mode=crop;anchor=middlecenter;" />
<preset name="evidence-gallery" settings="height=398;width=877;mode=crop;anchor=middlecenter;" />
<preset name="accordian-image" settings="height=337;width=600;mode=crop;anchor=middlecenter;" />
<preset name="dlp-photo-preview" settings="height=400;width=600;mode=crop;anchor=middlecenter;" />
<preset name="feature-tooltip-image" settings="width=210;mode=crop;anchor=middlecenter;" />
<preset name="dlp-hero-gallery" settings="height=302;width=604;mode=crop;anchor=middlecenter;" />
<preset name="dlp-edu-block" settings="maxheight=280;mode=crop;anchor=middlecenter;trim.threshold=80;trim.percentpadding=5" />
<preset name="dlp-product-block" settings="maxheight=125;mode=crop;anchor=middlecenter;trim.threshold=80;trim.percentpadding=15" />
</presets>
<watermarks>
<text name="gmaplabel-single" text="#{num}" color="666666" fontSize="10" right="46%" bottom="52%" relativeTo="image" drawAs="overlay" />
<text name="gmaplabel-doubles" text="#{num}" color="666666" fontSize="10" right="39%" bottom="52%" relativeTo="image" drawAs="overlay" />
</watermarks>
</resizer>
Accepted querystring keys:
quality, format, thumbnail, trim.percentpadding, trim.threshold, blur, sharpen, a.blur, a.sharpen, a.oilpainting, a.removenoise, a.sobel, a.threshold, a.canny, a.sepia, a.equalize, a.posterize, a.contrast, a.brightness, a.saturation, a.truncate, a.balancewhite, a.balancethreshold, a.featheredges, preset, carve, watermark, maxwidth, maxheight, width, height, w, h, scale, stretch, crop, cropxunits, cropyunits, page, bgcolor, rotate, flip, sourceFlip, sFlip, sRotate, borderWidth, borderColor, paddingWidth, paddingColor, ignoreicc, frame, useresizingpipeline, cache, process, margin, anchor, dpi, mode, zoom,
Accepted file extensions:
bmp, gif, exif, png, tif, tiff, tff, jpg, jpeg, jpe, jif, jfif, jfi,
Environment information:
Running Microsoft-IIS/7.5 on Microsoft Windows NT 6.1.7601 Service Pack 1 and CLR 2.0.50727.5448
Trust level: Unrestricted
OS bitness: AMD64
Executing assembly: c:\windows\system32\inetsrv\w3wp.exe
IntegratedPipeline: True
Loaded assemblies:
mscorlib Assembly: 2.0.0.0 File: 2.0.50727.5448 Info: 2.0.50727.5448
System.Web Assembly: 2.0.0.0 File: 2.0.50727.5710 Info: 2.0.50727.5710
System Assembly: 2.0.0.0 File: 2.0.50727.5453 Info: 2.0.50727.5453
System.Xml Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
System.Configuration Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
System.Web.RegularExpressions Assembly: 2.0.0.0 File: 2.0.50727.4927 Info: 2.0.50727.4927
System.Data Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
System.Transactions Assembly: 2.0.0.0 File: 2.0.50727.4927 Info: 2.0.50727.4927
System.EnterpriseServices Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
System.Design Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
System.Drawing Assembly: 2.0.0.0 File: 2.0.50727.5458 Info: 2.0.50727.5458
Microsoft.JScript Assembly: 8.0.0.0 File: 8.0.50727.4927 Info: 8.0.50727.4927
App_global.asax.-eux7gcy Assembly: 0.0.0.0
SubZero.Web Assembly: 0.0.0.0
System.Web.Extensions Assembly: 3.5.0.0 File: 3.5.30729.5446 Info: 3.5.30729.5446
System.Web.Abstractions Assembly: 3.5.0.0 File: 3.5.30729.5420 Info: 3.5.30729.5420
System.Core Assembly: 3.5.0.0 File: 3.5.30729.5420 Info: 3.5.30729.5420
System.Web.Routing Assembly: 3.5.0.0 File: 3.5.30729.5420 Info: 3.5.30729.5420
System.Web.Services Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
System.Web.Mobile Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
AForge Assembly: 2.2.4.0 File: 2.2.4.0
AForge.Imaging Assembly: 2.2.4.0 File: 2.2.4.0
AForge.Math Assembly: 2.2.4.0 File: 2.2.4.0
AjaxControlToolkit Assembly: 3.0.20820.19484 File: 3.0.20820.0
AjaxMin Assembly: 4.42.4387.23950
Antlr3.Runtime Assembly: 3.1.0.39271
AutoMapper Assembly: 0.4.0.126 File: 0.4.0.126 Info: 0.4.0.126
AWSSDK Assembly: 1.5.15.0 File: 1.5.15.0
Castle.Core Assembly: 1.1.0.0 File: 1.1.0.0 Info: 1.1.0.0
Castle.DynamicProxy2 Assembly: 2.1.0.0 File: 2.1.0.0 Info: 2.1.0.0
Castle.MicroKernel Assembly: 2.0.0.0 File: 2.0.0.0 Info: 2.0.0.0
Castle.Windsor Assembly: 2.0.0.0 File: 2.0.0.0 Info: 2.0.0.0
CommonServiceLocator.WindsorAdapter Assembly: 1.0.0.0 File: 1.0.0.0
ConvertToExcel Assembly: 1.0.0.0 File: 1.0.0.0
dbCommand Assembly: 1.0.2152.20583
dotless.Core Assembly: 1.2.2.0 File: 1.2.2.0 Info: 1.2.2.0
DynamicSorting Assembly: 1.1.0.0 File: 1.0.0.0
EcmaScript.NET.modified Assembly: 0.1.1.0
FluentNHibernate Assembly: 1.0.0.594 Info: 1.0.0.594
FluentValidation Assembly: 1.2.0.0 File: 1.2.0.0
FluentValidation.Mvc Assembly: 1.2.0.0 File: 1.2.0.0
Gorilla.Utilities Assembly: 1.0.0.0 File: 1.0.0.0
Iesi.Collections Assembly: 1.0.1.0 File: 2.1.1.4000 Info: 1.0
ImageResizer Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
ImageResizer.Mvc Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
ImageResizer.Plugins.AdvancedFilters Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
ImageResizer.Plugins.DiskCache Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
ImageResizer.Plugins.S3Reader Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
ImageResizer.Plugins.SeamCarving Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
ImageResizer.Plugins.Watermark Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
ImageResizer.Plugins.WhitespaceTrimmer Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
ImageResizer.Plugins.Wic Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
Inflector.Net Assembly: 0.0.0.0
InternetModel Assembly: 1.0.0.0 File: 1.0.0.0
IP2Location Assembly: 1.6.2.18300
itextsharp Assembly: 3.1.8.0
JobOpening Assembly: 1.0.0.0 File: 1.0.0.0
Jurassic Assembly: 2.1.0.0
KDC Assembly: 1.0.0.0 File: 1.0.0.0
KDC2008 Assembly: 1.0.0.0 File: 1.0.0.0
LitS3 Assembly: 1.0.1.0 File: 1.0.1.0
LocatorModel Assembly: 1.0.0.0 File: 1.0.0.0
log4net Assembly: 1.2.10.0 File: 1.2.10.0 Info: 1.2
MessageMedia Assembly: 2.2.1.265 File: 2.2.1.265
Microsoft.Practices.ServiceLocation Assembly: 1.0.0.0 File: 1.0.0.0
Microsoft.Web.Mvc Assembly: 1.0.0.0 File: 1.0.40310.0
MvcContrib.Castle Assembly: 1.0.0.99 File: 1.0.0.99 Info: 1.0.0.99
MvcContrib Assembly: 1.5.996.0 File: 1.5.996.0 Info: 1.5.996.0
MvcContrib.FluentHtml Assembly: 1.0.0.99 File: 1.0.0.99 Info: 1.0.0.99
Newtonsoft.Json Assembly: 3.5.0.0 File: 3.5.0.0
NHibernate.ByteCode.Castle Assembly: 2.1.1.4000 File: 2.1.1.4000 Info: 2.1.1.4000
NHibernate Assembly: 2.1.1.4000 File: 2.1.1.4000 Info: 2.1.1.4000
NHibernate.Validator Assembly: 1.2.0.2003 File: 1.2.0.2003 Info: 1.2.0.2003
NLog Assembly: 1.0.0.0
Payflow_dotNET Assembly: 4.3.0.0
PostSharp.Core Assembly: 1.0.11.424
PostSharp.Core.XmlSerializers Assembly: 1.0.11.424
PostSharp.Laos Assembly: 1.0.11.424
PostSharp.Laos.Weaver Assembly: 1.0.11.416
PostSharp.Public Assembly: 1.0.11.424
PublicSiteDAL Assembly: 1.0.0.0 File: 1.0.0.0
SharpArch.Core Assembly: 1.0.0.0 File: 1.0.0 Info: 1.0.0
SharpArch.Core.NHibernateValidator Assembly: 1.0.0.0 File: 1.0.0 Info: 1.0.0
SharpArch.Data Assembly: 1.0.0.0 File: 1.0.0 Info: 1.0.0
SharpArch.Web.Castle Assembly: 1.0.0.0 File: 1.0.0 Info: 1.0.0
SharpArch.Web Assembly: 1.0.0.0 File: 1.0.0 Info: 1.0.0
SquishIt.Framework Assembly: 0.8.5.0 File: 0.8.5.0
StandardDAC Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.ApplicationServices Assembly: 1.0.0.0 File: 1.0.0.0 Info: 1.0.0.0
SubZero.App_Code Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Common.Business Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Common.DataAccess Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Common.Entities Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Common.ViewModels Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Core Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Data Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Public.Business Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Public.DataAccess Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Public.Entities Assembly: 1.0.0.0 File: 1.0.0.0
SubZero.Web.Controllers Assembly: 1.0.0.0 File: 1.0.0.0 Info: 1.0.0.0
sw.Common.Application Assembly: 1.0.0.0 File: 1.0.0.0
sw.Common.Aspects Assembly: 1.0.0.0 File: 1.0.0.0
sw.Common.Patterns Assembly: 1.0.0.0 File: 1.0.0.0
sw.Web.Library.TradePanelSpecs Assembly: 1.0.0.0 File: 1.0.0.0
WorldDomination.Net.IPAddressExtensions Assembly: 1.1.0.0 File: 1.1.0.0
Yahoo.Yui.Compressor Assembly: 1.6.0.2 File: 1.6.0.2
System.Runtime.Serialization Assembly: 3.0.0.0 File: 3.0.4506.5420 Info: 3.0.4506.5420
System.IdentityModel Assembly: 3.0.0.0 File: 3.0.4506.5420 Info: 3.0.4506.5420
System.ServiceModel Assembly: 3.0.0.0 File: 3.0.4506.5420 Info: 3.0.4506.5420
System.ServiceModel.Web Assembly: 3.5.0.0 File: 3.5.594.5420 Info: 3.5.594.5420
System.WorkflowServices Assembly: 3.5.0.0 File: 3.5.594.5420 Info: 3.5.594.5420
System.Messaging Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
System.Windows.Forms Assembly: 2.0.0.0 File: 2.0.50727.5446 Info: 2.0.50727.5446
ISymWrapper Assembly: 2.0.0.0 File: 2.0.50727.5420 Info: 2.0.50727.5420
System.Web.Mvc Assembly: 1.0.0.0 File: 1.0.40310.0
System.Data.DataSetExtensions Assembly: 3.5.0.0 File: 3.5.30729.5420 Info: 3.5.30729.5420
System.Xml.Linq Assembly: 3.5.0.0 File: 3.5.30729.5420 Info: 3.5.30729.5420
System.Data.Linq Assembly: 3.5.0.0 File: 3.5.30729.5420 Info: 3.5.30729.5420
Anonymously Hosted DynamicMethods Assembly Assembly: 0.0.0.0
eotle1vi Assembly: 2.1.1.4000
q6ywobas Assembly: 2.1.1.4000
App_Web_vgohdmhx Assembly: 0.0.0.0
App_Web__1nwwnf8 Assembly: 0.0.0.0
App_Web_-v1w9clr Assembly: 0.0.0.0
App_Web_hqeztat1 Assembly: 0.0.0.0
Microsoft.VisualBasic Assembly: 8.0.0.0 File: 8.0.50727.5420 Info: 8.0.50727.5420
The following plugin assemblies are loaded but do not seem to be in use. You should remove them (and especially their dependencies (unless used elsewhere)) from the /bin folder to improve application load times:
ImageResizer.Plugins.Wic Assembly: 3.3.3.123 File: 3.3.3.123 Info: 3-3-3 Commit: c368317
Reference list of plugin dependencies - so you know what additional dlls to remove when removing a plugin. (may not be up-to-date, see plugin docs):
The FreeImage plugin has the following dependencies: FreeImage.dll and FreeImageNET.dll
The Logging plugin depends on: NLog.dll
The AdvancedFilters, RedEye, and WhitespaceTrimmer plugins depend on: AForge.dll, AForge.Math.dll, and AForge.Imaging.dll
The PsdReader and PsdComposer plugins depend on: PsdFile.dll
The S3Reader plugin depends on: LitS3.dll
The BatchZipper plugin depends on: Ionic.Zip.Reduced.dll
The PdfRenderer plugin depends on gsdll32.dll or gdsll32.dll
The RedEye plugin depends on several dozen files... see the plugin docs.
At this point I am stumped. I seem to have configured s3Reader properly, and I know it has the capability to read files because I can view them on localhost.

Answer 1

When something works on localhost, but not production, you know it's a server configuration problem.
Do you have RAMMFAR enabled? If IIS is not loading ASP.NET for all requests, it won't get non-image files for sure.