I've logged into iTunes Connect but cannot find my subscription renewal date anywhere. Can anyone advise? I no longer have the confirmation email I received when I signed up.
You can find it in the "Your Account" section of the Apple Developer Member Center.
https://developer.apple.com/membercenter/index.action#accountSummary
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Hello we had an employee setup our heroku account and he is not longer at the company. We've received emails to update our billing info so that our website doesnt expire. We have the login credentials but its asks for the authenticator information which we dont have access to. Is there a way to requisition this account or bypass the authenticator so that we can login and update our billing info.
Any help would be greatly appreciated.
Regards
We've tried to reach out to employee but we have not heard back. In order to submit a billing/ticket I have to login which is obviously not possible. I've emailed their sales team in the hopes to hear back.
I have a Xamarin.iOS app and I'm trying to upload it to TestFlight. So, I am trying to add create an iTunes Connect record. When I log into iTunes Connect, I am being displayed the following page.
When I click on Apps, the following page is displayed, even though I am registered for a Apple Developer program and signed in to that account.
So I cannot proceed with the steps in the following link and cannot add a iTunes Connect record.
Could you please tell me why I am not being redirected to the correct page to continue with the process?
Since you don't have subscribed it should go to enrolment instead of different account that you are part of it. Make sure about under which team you are trying to clicks on the Myapps. If its your's definitely you won't be able to get in to MyApps until you enrol for itunesconnect.
Please check with your company's account that you have been invited for itunesconnect as well.
You can access iTunesConnect once you accepted your company's invitation. After accepted that you shall login with itunesconnect and change your team to your company account then go for myApps page. Cheers!
I'm in the process of integrating PayPal payments through Cybersource API. When I click on the button returned from the latter I got redirected to PayPal sandbox website and I'm shown the following error:
The certificate has expired. Please use a valid certificate.
I contacted Cybersouce support but they have not found anything wrong with my test account.
I know about recent changes in PayPal, but I don't know how relevant this is to my problem.
This error seems to pop up on various e-commerce sites when clients complain about not being able to pay with PayPal. Unfortunately none of those places mentioned what was the fix.
Can anyone at least point me to the direction I should be looking for a solution? Which certificate this error mentions? Is that the API certificate for SOAP integrations as mentioned here?
In my case I was referring to the expired certificates Cert ID, You need to consider new Cert ID after uploading new certificate to Paypal.
This link will walk you through the process.
My question is as the subject tells.
Cause I doubt that my the password of my itunes connect account has been leaked.
It's not possible. You should contact the iTunes Connect support team. I'd recommend resetting your Apple ID's password and switch over to 2-factor authentication.
https://iforgot.apple.com/password/verify/appleid#!§ion=password
https://support.apple.com/en-us/HT204152
I ran into a big problem and rite not I don't know how to solve it,
I have a apple developer account and I manage my users in iTunes connect.
Today I sent myself a request to be added as a tester to my own account.
But now when I login to my account I can't see myself as the admin and hence I can't add testers or do any other admin stuff.
I have tried contact us section of iTunes connect but there is no way I can submit my query to apple, I have looked in my developer account and there is not provision for doing so.