How can I set recovery-options of a service with WiX? - wix

Question

I have following .wxs-file:
<?xml version="1.0" encoding="UTF-8"?>
<?define ProductVersion="x.x.x.x" ?>
<?define UpgradeCode="{**MYGUID**}" ?>
<?define Manufacturer="My Company" ?>
<?define ProductName="My Product" ?>
<?define SkuName="MyProduct" ?>
<Wix xmlns="http://schemas.microsoft.com/wix/2006/wi">
<Product Id="*"
Name="$(var.ProductName)"
Language="1033"
Version="$(var.ProductVersion)"
Manufacturer="$(var.Manufacturer)"
UpgradeCode="$(var.UpgradeCode)">
<Package InstallerVersion="301"
Compressed="yes"
InstallPrivileges="elevated"
InstallScope="perMachine"
Platform="x86" />
<Media Id="1"
Cabinet="$(var.SkuName).cab"
EmbedCab="yes" />
<Directory Id="TARGETDIR"
Name="SourceDir">
<Directory Id="ProgramFilesFolder">
<Directory Id="ManufacturereDirectory"
Name="$(var.Manufacturer)">
<Directory Id="ProductDirectory"
Name="$(var.ProductName)" />
</Directory>
</Directory>
</Directory>
<ComponentGroup Id="MainComponentGroup">
<Component Directory="ProductDirectory">
<File Name="$(var.MyProject.TargetFileName)"
Source="$(var.MyProject.TargetPath)"
KeyPath="yes"
Vital="yes" />
<ServiceInstall Id="SeviceInstall"
Name="$(var.ProductName)"
DisplayName="$(var.ProductName)"
Type="ownProcess"
Interactive="no"
Start="auto"
Vital="yes"
ErrorControl="normal"
Account="LOCALSYSTEM">
</ServiceInstall>
<ServiceControl Id="ServiceControl_Start"
Name="$(var.ProductName)"
Start="install"
Wait="no" />
<ServiceControl Id="ServiceControl_Stop"
Name="$(var.ProductName)"
Stop="both"
Remove="uninstall"
Wait="yes" />
</Component>
</ComponentGroup>
<Feature Id="MainFeature"
Level="1">
<ComponentGroupRef Id="MainComponentGroup" />
</Feature>
<Upgrade Id="$(var.UpgradeCode)">
<UpgradeVersion Property="UPGRADEFOUND"
Minimum="0.0.0.1" IncludeMinimum="yes"
Maximum="$(var.ProductVersion)" IncludeMaximum="yes"
OnlyDetect="no"
IgnoreRemoveFailure="yes"
MigrateFeatures="yes"/>
</Upgrade>
<CustomAction Id="ServiceRestarter"
Directory="ProductDirectory"
ExeCommand=""[SystemFolder]sc.exe" failure "$(var.ProductName)" reset= 60 actions= restart/0"
Impersonate="no" />
<InstallExecuteSequence>
<InstallExecute Before="RemoveExistingProducts" />
<RemoveExistingProducts Before="InstallFinalize" />
<Custom Action="ServiceRestarter" After="InstallFinalize"><![CDATA[NOT Installed]]></Custom>
</InstallExecuteSequence>
</Product>
</Wix>
Before that, I've tried:
<CustomAction Id="ServiceRestarter"
Property="QtExecCmdLine"
Value='"[SystemFolder]sc.exe" failure "$(var.ProductName)" reset= 60 actions= restart/0' />
which apparently called sc.exe - but changed nothing ...
Before that I've tried:
<ServiceInstall Id="SeviceInstall"
Name="$(var.ProductName)"
DisplayName="$(var.ProductName)"
Type="ownProcess"
Interactive="no"
Start="auto"
Vital="yes"
ErrorControl="normal"
Account="LOCALSYSTEM">
<ServiceConfig Id="ServiceConfig"
DelayedAutoStart="yes"
OnInstall="yes"
OnReinstall="yes"
OnUninstall="no"
FailureActionsWhen="failedToStopOrReturnedError" />
<ServiceConfigFailureActions Id="ServiceRestarter"
OnInstall="yes"
OnReinstall="yes"
OnUninstall="no"
ResetPeriod="0">
<Failure Action="restartService" Delay="0" />
<Failure Action="restartService" Delay="0" />
<Failure Action="restartService" Delay="0" />
</ServiceConfigFailureActions>
</ServiceInstall>
which did not work, as the MsiServiceConfigFailureActions table does not work if using an installer < 5.0, and even if using InstallerVersion="500" the only thing I get is an error:
Serivce 'My Product' (My Product) could not be configured. This could
be a problem with the package or your permissions. Verify that you
have sufficient privileges to configure system services.
(and yes, ... I've tried InstallPrivilges="elevated" also - but ... the real issue is Action="restartService" according to this)
So ... using a CustomAction is the way to go (or not?).
I have following output of the log
MSI (s) (34:28) [13:56:46:914]: Note: 1: 1722 2: ServiceRestarter 3: C:\Program Files (x86)\My Company\My Product\ 4: "C:\Windows\SysWOW64\sc.exe" failure "My Product" reset= 60 actions= restart/0
MSI (s) (34:28) [13:56:46:914]: Note: 1: 2205 2: 3: Error
MSI (s) (34:28) [13:56:46:914]: Note: 1: 2228 2: 3: Error 4: SELECT Message FROM Error WHERE Error = 1722
MSI (c) (2C:0C) [13:56:46:914]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action ServiceRestarter, location: C:\Program Files (x86)\My Company\My Product\, command: "C:\Windows\SysWOW64\sc.exe" failure "My Product" reset= 60 actions= restart/0
MSI (s) (34:28) [13:56:48:849]: Note: 1: 2205 2: 3: Error
MSI (s) (34:28) [13:56:48:849]: Note: 1: 2228 2: 3: Error 4: SELECT Message FROM Error WHERE Error = 1709
MSI (s) (34:28) [13:56:48:849]: Product: My Product -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action ServiceRestarter, location: C:\Program Files (x86)\My Company\My Product\, command: "C:\Windows\SysWOW64\sc.exe" failure "My Product" reset= 60 actions= restart/0
Action ended 13:56:48: ServiceRestarter. Return value 3.
Action ended 13:56:48: INSTALL. Return value 3.
Can anybody help me out?
edit
I've used the old ServiceConfig-extension:
<util:ServiceConfig xmlns:util="http://schemas.microsoft.com/wix/UtilExtension"
FirstFailureActionType="restart"
SecondFailureActionType="restart"
ThirdFailureActionType="restart"
ResetPeriodInDays="1"
RestartServiceDelayInSeconds="20" />
which gives me a following build-error:
error CNDL0200: The ServiceInstall element contains an unhandled
extension element 'util:ServiceConfig'. Please ensure that the
extension for elements in the
'http://schemas.microsoft.com/wix/UtilExtension' namespace has been
provided.
I know that I can resolve this error by using -ext WixUtilExtension via commandline - but I want to use Visual Studio for building ... So how can I adapt the build-command?
Only chance is to add a reference to WixUtilExtension.dll to my project.

Answer 1

I can see that you've only tried the ServiceConfig element, which came with MSI 5.0. However, there's another ServiceConfig element in UtilExtension, which has been there for a long time and it seems that the thread you mention in your question confirms that it works.
The util:ServiceConfig element contains 3 parameters you'd like to use: FirstFailureActionType, SecondFailureActionType and ThirdFailureActionType, all accepting the same enumeration of values - none, reboot, restart and runCommand.
Try it out and if it works, it is far better choice than a custom action.

Answer 2

For WIX V 4.0, building with VS2015, the following works:
1: Ensure that WixUtilExtension.dll assembly is referenced by WIX project.
2: Add http://wixtoolset.org/schemas/v4/wxs/util ns to root Wix element. Note that this is the correct NS for WIX 4.0 (NOT http://schemas.microsoft.com/wix/UtilExtension as for previous versions).
<Wix
xmlns="http://wixtoolset.org/schemas/v4/wxs"
xmlns:util="http://wixtoolset.org/schemas/v4/wxs/util"
>
3: Ensure that ServiceConfig element is prefixed with correct namespace reference.
<ServiceInstall
Id="MyService"
Type="ownProcess"
Name="MyService"
DisplayName="MyService"
Description="My Service"
Start="auto"
Account="[SERVICEACCOUNT]"
Password="[SERVICEPASSWORD]"
ErrorControl="normal"
>
<util:ServiceConfig
FirstFailureActionType='restart'
SecondFailureActionType='restart'
ThirdFailureActionType='restart'
RestartServiceDelayInSeconds='30'
ResetPeriodInDays='1'/>
</ServiceInstall>

Answer 3

In Visual Studio, to avoid using -ext in CLI you may do the following:
Of course, you add a resource: <Wix xmlns="http://schemas.microsoft.com/wix/2006/wi" xmlns:util="http://schemas.microsoft.com/wix/UtilExtension">
then, in Solution Explorer -> References -> Add..
WixUtilExtension.dll
After that everything works like a charm.
(wix 3.10)
Of course, if you do use the second ServiceConfig from utils. Like <util:ServiceConfig blablabla