WCF Timeout Error - Even after increasing the values - wcf

Question

My client keep complaining that they are receiving Timeout error but I don't see a trace file generated on my side. Can anybody tell me how to fix this?
I already increase the receiveTimeout to 15 minutes (00:15:00). I did this both on WCF service side and on the client side. My service is not a long running process, the client should receive the response in 0 - 2 minutes max.
Not only receiveTimeout and I set the all timeouts to 00:15:00, also I set the serviceThrottling (maxConcurrentCalls,maxConcurrentInstances,maxConcurrentSessions) to 200.
Note: When ever there is an Timeout error, I don't see anything related to that in Tracing.
Here is my config files,
WCF Service Config:
<system.web>
<compilation debug="true" targetFramework="4.0" />
<httpRuntime executionTimeout="150" maxRequestLength="8192" />
</system.web>
<system.serviceModel>
<services>
<service behaviorConfiguration="MYWS" name="MYDEMO.MYDEMOCLS">
<endpoint address="" binding="wsHttpBinding" bindingConfiguration="SecureBinding" name="wsDemo" contract="MYINTERFACES.ICustomer">
<identity>
<dns value="localhost" />
</identity>
</endpoint>
<endpoint address="mex" binding="mexHttpBinding" name="wsMex" contract="IMetadataExchange" />
<host>
<baseAddresses>
<add baseAddress="http://192.168.0.1/Customer/" />
</baseAddresses>
</host>
</service>
</services>
<behaviors>
<serviceBehaviors>
<behavior name="MYWS">
<serviceThrottling maxConcurrentCalls="200" maxConcurrentInstances="200" maxConcurrentSessions="200" />
<serviceMetadata httpGetEnabled="true" />
<serviceDebug includeExceptionDetailInFaults="true" />
<dataContractSerializer maxItemsInObjectGraph="2147483647" />
</behavior>
</serviceBehaviors>
</behaviors>
<bindings>
<wsHttpBinding>
<binding name="SecureBinding" maxBufferPoolSize="2147483647" closeTimeout="00:15:00" openTimeout="00:15:00" receiveTimeout="00:15:00" sendTimeout="00:15:00" maxReceivedMessageSize="2147483647">
<readerQuotas maxDepth="2147483647" maxStringContentLength="2147483647" maxArrayLength="2147483647" maxBytesPerRead="2147483647" maxNameTableCharCount="2147483647" />
<security mode="Message">
<transport clientCredentialType="Windows" />
</security>
</binding>
</wsHttpBinding>
</bindings>
<serviceHostingEnvironment multipleSiteBindingsEnabled="true" aspNetCompatibilityEnabled="true" />
</system.serviceModel>
Client Config:
<system.web>
<compilation debug="true" targetFramework="4.0" />
<httpRuntime executionTimeout="150" />
</system.web>
<system.serviceModel>
<bindings>
<wsHttpBinding>
<binding name="wsDemo" closeTimeout="00:15:00" openTimeout="00:15:00" receiveTimeout="00:15:00" sendTimeout="00:15:00" bypassProxyOnLocal="false" transactionFlow="false" hostNameComparisonMode="StrongWildcard" maxBufferPoolSize="524288" maxReceivedMessageSize="2147483647" messageEncoding="Text" textEncoding="utf-8" useDefaultWebProxy="true" allowCookies="false">
<readerQuotas maxDepth="2147483647" maxStringContentLength="2147483647" maxArrayLength="2147483647" maxBytesPerRead="2147483647" maxNameTableCharCount="2147483647" />
<reliableSession ordered="true" inactivityTimeout="00:15:00" enabled="false" />
<security mode="Message">
<transport clientCredentialType="Windows" proxyCredentialType="None" realm="" />
<message clientCredentialType="Windows" negotiateServiceCredential="true" algorithmSuite="Default" />
</security>
</binding>
</wsHttpBinding>
</bindings>
<client>
<endpoint address="http://192.168.0.1/DEMOSVCS/Customer.svc" binding="wsHttpBinding" bindingConfiguration="wsDemo" contract="PROJ.IFACE" name="wsDemo">
<identity>
<dns value="localhost" />
</identity>
</endpoint>
</client>
</system.serviceModel>
Here is a client code
DemoClient client = new DemoClient("wsDemo");
DemoResponse DemoResponse = new DemoResponse();
try
{
DemoResponse = client.CreateProduct(product);
client.Close();
return DemoResponse;
}
catch (Exception ex)
{
try
{
if (client.State == CommunicationState.Faulted)
client.Abort();
else
client.Close();
throw ex;
}
catch
{
client.Abort();
throw ex;
}
}
Thanks

Answer 1

Timeout errors are hard to diagnose. We've had issues that were completely related to WAN latency while passing large datasets across the wire.
However, if you find that once the timeout occurs, no further calls to the web service can be made, I would look into this WCF 3.5 & 4.0 Hotfix