SQL Job Failing but not the stored procedure - sql

Question

EDIT 4/18:
I want to thank everyone who has answered so far. As a test I have set up a new job which has just one step in it,
EXECUTE p_CallLog_GetAbandonedCallsForCallList
This procedure itself runs just fine and reports no errors or warnings but will not run when executed as part of a job. The error I receive when running the job is:
Executed as user: NT AUTHORITY\SYSTEM. OLE DB provider 'SQLOLEDB' reported an error. [SQLSTATE 42000] (Error 7399) [SQLSTATE 01000] (Error 7312) OLE DB error trace
[OLE/DB Provider 'SQLOLEDB' IDBInitialize::Initialize returned 0x80004005: ].
[SQLSTATE 01000] (Error 7300). The step failed.
I have tried changing the run as user selection and every other selection I try results in an error of:
Executed as user: Db2WebCal. Remote access not allowed for Windows NT user activated
by SETUSER. [SQLSTATE 42000] (Error 7410). The step failed.
All of the users I have tried do have a local login setup on the linked server.
The p_CallLog_GetAbandonedCallsForCallList procedure is as follows:
CREATE PROCEDURE [dbo].[p_CallLog_GetAbandonedCallsForCallList]
AS
BEGIN
DECLARE #SrvrName varchar(255)
DECLARE #HoursOld int --only get abandoned call that are fresher than #HoursOld
SET #HoursOld = 2 /*was normal default */
SET #SrvrName = CAST(ServerProperty('MachineName') as varchar(255))
CREATE TABLE #tmpAbandonedCalls
(
[ID] INT NULL,
StartTime DateTime NULL,
CallerIDNumber varchar(255) NULL,
CallerIDCount INT NULL,
Holdtime INT NULL,
DIDNumber varchar(20) NULL,
CustomData varchar(255) NULL,
FromFirstName varchar(100) NULL,
FromLastName varchar(100) NULL,
CallType int NULL
)
IF #SrvrName <> 'ROME' BEGIN
INSERT INTO #tmpAbandonedCalls
SELECT
cl.[ID],
cl.StartTime,
cl.CallerIDNumber,
LastAbandonedCallID.cnt as CallerIDCount,
cl.HoldTime,
right(cl.DIDNumber,10) as DIDNumber,
REPLACE(right(left(cl.CustomData,charindex(';',cl.CustomData) - 1), len(left(cl.CustomData,charindex(';',cl.CustomData) - 1)) - charindex('=',cl.CustomData)) , ' NAME','') as CustomData,
cl.FromFirstName,
cl.FromLastName,
2 AS CallType -- T_L_CallType obctAbandoned
FROM
[StrataCS.Perceptionist.local].TVDB.dbo.CallLog CL LEFT OUTER JOIN
/*=============================================
This derived table lists the CallerID's and the most
recent Call Log ID for candidate calls
=============================================*/
(
SELECT
CallerIDNumber, Max(ID) as ID, count(*) as cnt
FROM
[StrataCS.Perceptionist.local].TVDB.dbo.CallLog CL
WHERE
--Last n days
--StartTime >= DATEADD(dd,-#DaysBack,CAST(CONVERT(VARCHAR(10),GETDATE(),112) as DATETIME))
--Get calls only from within the last two hours.
StartTime >= DATEADD(hh,-2,GETDATE())
AND
LEFT(CustomData,11) = 'CompanyName'
AND
CHARINDEX('Db2ID', CustomData) > 0
AND
CallerIDNumber <> ''
AND
Len(CallerIDNumber) = 10
AND
(cl.HoldTime > 0) --0 holdtime is generally an automated call that we will not want to call again
GROUP BY
CallerIDNumber
) as LastAbandonedCallID
ON
CL.CallerIDNumber = LastAbandonedCallID.CallerIDNumber
WHERE
--Last n days
--StartTime >= DATEADD(dd,-#DaysBack,CAST(CONVERT(VARCHAR(10),GETDATE(),112) as DATETIME))
--Get calls only from within the last two hours.
cl.StartTime >= DATEADD(hh,(-1 * #HoursOld),GETDATE())
AND
--determine abandoned calls
CASE
WHEN CL.Result IN (0, 3, 11) THEN 0
WHEN CL.Result IN (1, 2) THEN 1
WHEN CL.Result IN (4, 9) THEN 2
WHEN CL.Result = 5 THEN 3
WHEN CL.Result = 6 THEN 4
WHEN CL.Result = 8 THEN 5
WHEN CL.Result = 10 THEN 6
WHEN CL.Result = 12 THEN 7
WHEN CL.Result = 13 THEN 8
WHEN CL.Result = 14 THEN 9
ELSE -CL.Result
END = 0
--Calls which have hit the call queue will have both a CompanyName and Db2ID in custom data.
AND
LEFT(CustomData,11) = 'CompanyName'
AND
CHARINDEX('Db2ID', CustomData) > 0
AND
--omit calls with no caller id -- or from IGC 6143847400
(
CL.CallerIDNumber <> ''
--OR CL.CallerIDNumber = '6143847400'
)
AND
--make sure the caller id has 10 digits
Len(CL.CallerIDNumber) = 10
AND
--The abandoned call must be the most recent call from this caller id
--CL.ID >= isnull(LastAbandonedCallID.ID,-#DaysBack)
CL.ID >= isnull(LastAbandonedCallID.ID,-1)
AND
(CL.HoldTime > 0) --0 holdtime is generally an automated call that we will not want to call again
ORDER BY
--sort by call time, most recent first.
StartTime DESC
-- Company has opted out of the Abandoned Callback program
DELETE #tmpAbandonedCalls
FROM
#tmpAbandonedCalls tmp
INNER JOIN dbo.T_CompanyPhoneSetup cps
on tmp.DIDNumber = cps.DID
INNER JOIN T_CompanyAbandonedCallbackOptOut aco
ON cps.CompanyID = aco.CompanyID
AND
aco.OptOutIsActive = 1
--Delete calls that have had a terminating outcome or have been returned within the last 20 minutes
DELETE #tmpAbandonedCalls
FROM
#tmpAbandonedCalls
INNER JOIN
(
SELECT
c.CallLogID
FROM
T_Call c (nolock)
INNER JOIN #tmpAbandonedCalls tmp
on tmp.ID = c.CallLogID
LEFT OUTER JOIN T_L_Need n
ON c.NeedID = n.NeedID
LEFT OUTER JOIN T_L_Outcome o
ON c.OutcomeID = o.OutcomeID
LEFT OUTER JOIN dbo.T_L_CallCampaignDetailStatus ccds
ON o.CCDetailStatusID = ccds.CCDetailStatusID
LEFT OUTER JOIN dbo.T_Company co
ON c.CompanyID = co.CompanyID
LEFT OUTER JOIN dbo.T_L_ProductLine pl
ON co.ProductLineID = pl.ProductLineID
LEFT OUTER JOIN T_CompanyAbandonedCallbackOptOut aco
ON (c.CompanyID = aco.CompanyID) and (aco.OptOutIsActive = 1)
GROUP BY
c.CallLogID
HAVING
--Calls that have an outcome that include at least one terminating outcome
(SUM(CAST(isnull(ccds.IsTerminal,0) as INT)) > 0)
OR
(
--Calls that have been returned less than 20 minutes ago
(SUM(CAST(isnull(ccds.IsTerminal,0) as INT)) = 0)
AND
GETDATE() <= DATEADD(mi,20,Max(c.EnteredOn))
)
OR
(
--Calls for Perceptionist Lite product line
(MAX(co.ProductLineID) = 2) -- Perceptionist Lite
)
) LastCall
ON
#tmpAbandonedCalls.[ID] = LastCall.CallLogID
END
INSERT INTO T_OutboundCallList
(TrackingID, Company, CompanyDID, Phone, CallType)
SELECT
#tmpAbandonedCalls.[ID],
#tmpAbandonedCalls.CustomData,
#tmpAbandonedCalls.DIDNumber,
#tmpAbandonedCalls.CallerIDNumber,
#tmpAbandonedCalls.CallType
FROM
#tmpAbandonedCalls
ORDER BY
StartTime
END
GO
ORIGINAL:
I have the following stored procedure that is used to fill a table with values.
PROCEDURE [dbo].[p_OutboundCallList_Create]
AS
BEGIN
TRUNCATE TABLE T_OutboundCallList
EXECUTE p_LeadVendor_GetCallsForCallList
EXECUTE p_CallCampaign_GetCallsForCallList
EXECUTE p_CallLog_GetAbandonedCallsForCallList
EXECUTE p_NoSaleFollowUp_GetCallsForCallList
END
Running this works fine and the table is filled. After creating a job and adding the following step:
EXEC p_OutboundCallList_Create
The job fails with the following error message:
Executed as user: NT AUTHORITY\SYSTEM. Warning: Null value is eliminated
by an aggregate or other SET operation. [SQLSTATE 01003] (Message 8153)
Warning: Null value is eliminated by an aggregate or other SET operation.
[SQLSTATE 01003] (Message 8153) OLE DB provider 'SQLOLEDB' reported an error.
[SQLSTATE 42000] (Error 7399) [SQLSTATE 01000] (Error 7312) OLE DB error trace
[OLE/DB Provider 'SQLOLEDB' IDBInitialize::Initialize returned 0x80004005: ].
[SQLSTATE 01000] (Error 7300). The step failed.
If I comment out the line
EXECUTE p_CallLog_GetAbandonedCallsForCallList
..the job runs fine. This stored procedure (p_CallLog_GetAbandonedCallsForCallList) does rely on a linked server and runs fine by itself and also runs fine when I run p_OutboundCallList_Create. It only fails when I run it as part of a job. I have tried running as a different user (sa, benderle, etc.) and always get the same result (failed).

Answer 1

"Null value is eliminated by an aggregate or other SET operation" is a SQL Server warning, which means you won't see it in the output if you run your query and this warning is raised (switch to the "Messages" tab in SQL Server Management Studio to see this).
Although it's a warning, presumably any warnings in a SQL job cause the job to error out. Fix the p_CallLog_GetAbandonedCallsForCallList procedure so it doesn't raise that warning and you job will work as expected.

Answer 2

I woulf be interested in seeing the code in p_CallLog_GetAbandonedCallsForCallList, as it may explain more as to why this is happening for the user NT AUTHORITY\SYSTEM.
The message occurs when you perform an aggregation (e.g. sum(), max(), count() on a data set that has a null in it).
To fix this, you may need to put an ISNULL() around the field in question, or use an INNER JOIN instead of a LEFT or RIGHT JOIN.

Answer 3

To disable warning that throw error in Sql Server Agent tasks.
The tasks that are launched from the SQL SERVER AGENT (scheduled), give an error, if there is a warning of the style:
"Null value is eliminated by an aggregate or other SET operation"
This message can be disabled by SET ANSI_WARNING OFF
But in some cases, there are sql statements that require this value to be on to avoid errors like:
Heterogeneous queries require the ANSI_NULLS and ANSI_WARNINGS options to be set for the connection. This ensures consistent query semantics. Enable these options and then reissue your query
Therefore, there is no other solution than to prevent SQL SERVER AGENT from considering it an error.
This can be achieved by modifying the values ​​in the REGISTRY (REGEDIT)
Modify the entries, depending on your version of SQL SERVER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL11.MSSQLSERVER\SQLServerAgent
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL11.SQL2012\SQLServerAgent
Add as 'no error' the message id you want to disable: 7405