Coding Test - allow use of web? [closed] - msdn

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During hiring a .NET web developer I give the candidate a coding test.
I tend to limit the candidate to MSDN installed on the test server - I think it holds everything the candidate needs to complete the task.
I admit, this is not the normal case as I don't expect the candidate to do his work without use of the web.
On the other hand I don't want the candidate to google for a complete example and copy-paste it, i want to evaluate his skills.
The question is do I need to allow free use of the web during the test?
If you think the whole coding test is wrong - I would like to hear alternatives you may have for me.

As you say, 'I don't expect the candidate to do his work without use of the web' why not allow it too during the test? And what if he does copy and paste? I do that too. Surely the key is to know where to look, be discerning with what you find and apply it intelligently. Do you want to hire someone with a terrific memory or someone who can develop software for you?
When I was at school, calculators were just becoming affordable. As their use was seen as unavoidable, the exams were changed. Simple number-crunching was no longer tested in the way it was before (it was important then). Rather problem-solving techniques were to be tested.

I usually allow candidates to use whatever resources they want. After they're done, I sit down with them and go through their code together, ask questions like why they chose that particular approach etc.
If a couple of minutes of Googling was enough to not just copypaste some code but to learn enough about it to be able to defend the decisions within, then he's intelligent enough!

There are tests, where web access can be given, and there are where it doesn't really make sense.
Case where its fine to allow web access
When its unlikely to find even 60 percent of the code over the net
When you will ask to explain the code after he/she completed the code
A very specific solution using SQL query, which is unlikely to be found on the web
Case where its fine to not allow web access
Some basic programs like, recurssion, fibonacci, factorial, string manipulation, small trick programs, etc. There is no need of computer even in some of these cases

I'm very sceptical about coding tests during interviews. I think that a lot of the test I have seen, represent very specific (artificial, non real-world) problems where you would use the internet to solve them.
I think it's not really important to know how to solve such problems by heart - often time it is much more important that you know how and where to search for answers.
If you want to test the persons during the interview, I think it is better to ask them some conceptual questions instead of a specific programming problem. E.g: questions about object orientation, polymorphism, design of n-tier application, etc. etc.
Or as an example from the ASP.NET world, ask the interviewed person question such as: what is ViewState, what is a postback, what is session-/application-state, etc.

If you want to get an idea of how a candidate will perform in a job, I think it's best to try and make the conditions of the test as close as possible to the actual working conditions.
It should be pretty easy to prevent copy-and-pasters from slipping through the cracks by asking the candidate to explain his/her code.

Well, one thing you want to be aware of is that the developer you hire might not know everything that he will be thrown during the time he is working for you. If you ask him a question that he doesn't know off the top of his head you would want and expect him to research it and come back to you with proof that he understood the concepts that he just learned.
I say let them use the web - but ask them to explain in their own words how their code works. Most of my knowledge comes from online resources. However, I make sure that every line of code I write I understand.
There is a baseline knowledge that developers in a particular field should know; but you also want to figure out how quickly he can learn new things. A good test IMO is to throw a question you know he doesn't know and see how long he can figure it out using the resources he would have if he were an employee of your company.

Is your goal to see what basic knowledge the candidate has and if he can code without copying solutions from the web, then don't allow internet access. If you want to see what strategies he employs to get to a solution, let him use the web if he wants to.
I personally find it more interesting if a candidate can solve problems on a larger scale than just solving a simple programming problem. So I tend to ask him about the methods he uses when programming (Unit testing? Ever worked with it? What do you think of it?). This gives me a better picture than coding in an interview situation.
Sometimes it helps if you ask the candidates beforehand to bring a one-page coding sample to take a look at their coding style. This also saves you time during the interview.

It's important to make sure a candidate is resourceful - you don't want your programmer sitting there when they get stuck, not moving forward; you want them to use whatever resources are at hand - be it MSDN, picking someone else's brains, using the web, etc - to get the job done. Cut-n-paste from the web does seem like cheating, but (a) if you design your task carefully then it will be unique enough for there not to be a standard answer they can copy from the web, and (b) isn't re-using existing code a key part of building software? It's not much different from using 3rd-party libraries, to avoid reinventing the wheel. On the downside, of course, you also want them to show they can develop algorithms, so the unique task needs to include some element that requires that without the solution already being on the web. Trouble is, forums are the achilles heel to all of that since they can simply ask for the solution and someone, somewhere, is going to hand over the answer unwittingly!

Allow the candidate to use the web but tell him beforehand that if he used the web, you will have to evaluate HOW he solved the problem.
If he used the web for something simple such as finding the syntax or parameters which he forgot, don't mark him down. This is normal.
If he used the web for something like look at how a specific function is used, don't mark him down. This is normal.
If he searched for a specific code and then copy-paste it, then ask him about how the code works. If he can explain how the code works, then there's no reason to mark him down. If he can't explain it without looking at the site where he got the code, you have to mark him down.
If he used stackoverflow.com, check his profile for questions, answers and badges. From there, you can check how good a programmer he is.

It all depends what you want out of your successful candidate. I contest the view that knowing how to google makes you a good programmer because the simple fact is that the internet is full of bad examples as well as good ones. You don't really want your codebase to reflect how lucky your googler was on the day he cut and pasted all his code off the web. You want it to demonstrate sound practices, proven methodologies & elegant, efficient solutions that your team understand and are enthusiastic about. Not a jumble of styles that don't resemble each other. There's a wealth of good to be gotten from knowing how to get help from the interweb but real knowledge and ancient wisdom is being lost every day that people who don't really understand what they are doing are given jobs because they appear to solve problems with their ability to "google it".
If you really want to give your candidates access to the web then by all means do, but make the questions hard and scrutinise the results to see if they've picked the first solution they found or if they've picked the best solution to the problem.

As do many other respondents, I'd rather employ a resourceful developer who know how to use the web to the fullest to draw on other's experiences and previous work, than a developer who limits himself and his applications to the MSDN way of doing things.
I copy other peoples code all the time - daily in fact. The knack of it depends on finding the right solution quickly and integrating it into your existing work.
So let your candidate use the web and ask him how he came to his solutions. You might learn more about him from his methods than from how will he can remember previous solutions.

Three things I'd do.
Let applicants send in a coding example along with their cv.
Let applicants produce some real-life code (maybe even pair-program with a developer on your team) this will show you if they can actually use the tools. Internet is a tool too so they should be able to use internet.
Let applicants solve a problem in pseudo code on a blackboard during the interview. In this case you can be their "internet" by helping them.
These three approaches will show you different things. The first is a good early warning mechanism but can easily be faked (they could just download oss code from the web somewhere). The second is good to see if they can actually code but they might score badly if they're unfamiliar with the tools you use. The third will show you if they can solve theoretical problems but won't show you if they actually are good team players or if they write maintainable code.

I recently had a friend start talking to me on IM, he was in a coding test job interview. He had a couple SQL questions. At first i thought, hell you've got to do this yourself. I'm not going to help you cheat during an interview.
Then i thought about it again. I've been answering questions and talking to him about various technical issues for years on IM as part of his work. So when he encounters problems in the real world with the job if he gets hired, he'll do the same thing.
We don't talk about it much, but having a good network of friends to ask questions, and knowing how to search out relevant answers on the net are a big part of being an effective programmer or sysadmin. I've met people who were super smart programmers, but didn't really know how to find information online. They missed a lot, were kind of out of the loop. Knowing how to use resources should be important.
When i do interviews i often ask people what websites they read, what development tools they use, and why. It's a similar thing. Sure it's not about how they write x line of code, but it's about how they work.
No how to get around somebody just copy and pasting "answers". Well first, don't ask questions which have pat answers. Secondly when i'm interviewing i like to give people some code, ask them to refactor it, have them talk through what they are thinking. Then ask them to write some new code which implements a feature. Pair program with them. It's hard to hide inability to code when pair programming. While they are pairing, it totally makes sense to say, "let's go look up the api on the date time library."

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Is This Normal Development Procedure? [closed]

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First a little about myself. I am not an experienced software engineer, architect or developer. I have done mostly small ASP and ASP.NET projects in C# for the last 5 years. I am pretty good with HTML and JavaScript. These projects were done when I had free time from my other duties which were not related to software development. I have now been moved into a software developer position. The company I work for is not a software development firm.
I am now working on a Silverlight LOB application with WCF and Entity Framework. I have been given little specifications for this project, just the 'make an application like X, only simpler so we don't have to pay for it', my boss doesn't check on my progress as often as I think he should, the project manager(a co-worker) will stop by now and then but we never discuss the specs, architecture, UI or business rules. I am mostly just asked when I think it will be done. I have had to learn Silverlight, WCF and Entity Framework to work on this project which is not a problem as I really enjoy working with these technologies. The problem is I am the only one in the company that knows anything about these and have no mentor/boss to discuss the problems and how they could be solved. I have been able to seek out one interested party in the company that has at least given me a list of some of the requirements.
I can't believe this is how software development should be done. I think the project managers should offer guidance and keep a closer eye on what is being done to prevent going in the wrong direction(but how can they in my situation since the don't know the technologies!).
Should I feel this way or am I way off base?
Thanks for listening.
What you describe is certainty not optimal, but it's extremely common, particularly in smaller shops. Some people find it rewarding to work in that kind of environment. It's not what the software engineering books teach, but that's why there are so many software engineering books.
If you want to continue working in this environment, you're going to have to supply all the discipline you rightly recognize as missing yourself. Write up a spec. Build a schedule. Share these with your management. Hold yourself to deadlines.
Share your concerns with your management; don't be shy about that. Chances are, they recognize the situation. Your boss doesn't check your progress? Publish your progress to him. Show him where you need to get to, how far along you are, and what's blocking you.
It'll be chaotic, no doubt, but you'll learn a lot.
Every organization is different. If they are operating in this capacity then you should adapt and make the best of the situation. It's either happening because that's how things are done and they are aware of it, or they don't know the wiser or don't want to invest to improve the process of delivering strategic/tactical projects.
In a perfect world everyone would have a robust Quality Methodology in place which would provide a framework for Project delivery and systems implementation. It's just not a reality.
Here are some tips to help you operate more effectively:
Identify your sponsors (the people who own the product) and determine the high level benefits and driving objectives of the business problem they seek to solve
Identify your stakeholders (who has influence and who has interest) and get them to communicate their needs as much as possible
Involve both sponsors and stakeholders in the process as much as possible or as much as they want
Capture what requirements you can from them through written form (email)
Provide opportunities for them to gain visibility into the delivery and to provide feedback
Your project will likely fail from your boss point of view. Because i'm sure you developing program not suitable for him. But you don't feel guilty. It's your boss' pain.('because you are good programmer). Sorry for so dark post :-).
The role of the project manager is not to know the technology, but they definitely should have a finger on the pulse of the project, so to speak. The real project management job is not to control the project, but rather to enable it. Either way, from your description, looks like yours isn't doing such a great job at it.
The other extreme is a process-heavy organization where meetings and committees decide everything, and all the real communication, if it exists at all, happens through side channels.
The ideal world lies somewhere in between.
Your project manager should not be too concerned with how you're doing things. Since they have no qualifications, the best they can do is connect you with someone who does. When they can't verify that you're building the thing right, they should at the very least ensure you're building the right thing. Even if it's for internal use, you still have a customer, and no communication with the customer spells bad news to me. :)
If your PM is not concerned about the issue, you could try to do something yourself. For example, ask the PM to connect you with a would-be end user of the application. Extract bits of your application and give them to the user to play with -- just make sure the bits you give them don't look or feel too finished.
If you can't change things, take this as a learning experience. Make sure next time you're up for a project, you know the things that went wrong last time, and try to mitigate them from the start.
And finally, if your bosses tell you this is a "more agile way" of working, punch them in the face. Agile is, or should be, synonymous with discipline, not complete lack thereof.
Good luck!
It is a hard situation. Only you can really determine the best way to proceed. However, I do think that the concern with the schedule and concurrent lack of documentation (requirements, expectations, use-case scenario documentation, etc) is a train-wreck waiting to happen. Even the sharpest and most experienced dev-teams suffer from the same problems.
The "when will it be done?" questions are best mitigated by regularly providing small partially functional builds that you can use to get useful information out of the moving target that is your customer. It is amazing how much communication can occur when somebody (your boss/customer/end-user) can actually "play with" something in front of them and reconsider what they really want.
I believe this situation is quite common. I had this, too, at my previous job. Here the bet is on the fact that you are already independent and well-versed in your business. I think you should tell your manager how you feel about this.
They should change something after hearing your opinion about this situation. Because if you do something wrong and the manager does not notice it, the company can lose a lot of money and time.
But it’s also not worth constantly waiting for someone to guide you and check your work. In any case, your workflow should have self-management.

Respecting Fellow Developers [closed]

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We've all been there. You have written some code and unit tests, the tests all pass, and the code is decent (nothing's perfect, right?). Then, someone who is sure that they know better than you comes along and decides to change your code or the interfaces to your code just because he/she does not like the variable/class names that you used. No "real" refactorings, no real optimizations, no real improvement -- just different words -- not necessarily better words, just different.
My real problem with this is that (a) its a waste of time and (b) it shows a blatant disrespect for the fellow developer that wrote the code in the first place.
My visceral response is to lash out, but that's counter productive. Instead, I though that I might wright a paragraph or two as sort of a "Charter" or "Philosophy" that is adopted for the project. I'm wondering if anyone else has tried this, and if so, was it successful?
After looking at the initial comments below (which are appreciated), I think that my problem is primarily that this change broke the build for code that was already working. So time needed to be spent to fix the code for what was (in my opinion) a non value-added change.
-- Thanks
...decides to change your code or the
interfaces to your code just because
he/she does not like the
variable/class names that you used.
My real problem with this is that (a)
its a waste of time and (b) it shows a
blatant disrespect for the fellow
developer that wrote the code in the
first place.
My visceral response is to lash out...
I see some VERY CONCERNING things in those statements.
naming is REALLY, REALLY important. It is worth rewriting code to get it correct.
It is not YOUR code
How is it disrespectful?
You are taking it too personally.
I once worked with someone who freaked out when I made changes to "his" code. His code as horrible; it was buggy and unmaintainable. He was always staying late, fighting fires and breaking things - basically a negative contributor. I rewrote all his bad code for a big piece of functionality for a project one weekend and when he came back in on monday had a hissy fit. I am not saying your stuff is horrible, but maybe you need to calm down and be more objective about it.
Don't take it so personally. Step back and think about it - maybe "your" code needed fixing
We might be able to give better answers if you posted the code and changes, or at least some better idea of the situation with an example or two.
EDIT:
After seeing the code change and finding out that the build was broken, I am going to have to change the tone of this answer. I understand Steve's frustration - and i agree - that is not a good change. It makes a specific typedef more general and not very descriptive any more.
While I think some of my points are valid, in this case it looks like the changes were not appropriate.
The issue of code "ownership" is irrelevant. If the code changes are useless then everyone on the team should not be happy. If they are good changes then everyone should be happy about it. If there is a difference of opinion then you all need to find a common ground.
Breaking the build is not a good thing.
Steve, sorry if I came down harsh - it looks like in this instance you are justified in your frustration, but not because it is "your" code.
One thing that might help in this sort of situation is to require code reviews for all changes. People are less likely to make pointless changes if someone else has to review it first. If they can actually convince another developer that their change should go in then maybe it isn't so pointless after all.
Heey,
Guys! WE all need TO TALK!
Just sit together and TALK! There are always reasons to change and there are always reasons NOT to.
Decide together!
Don't just go to StackOverflow or a forum and say ask this kind of questions.
The new dev does it - he gets responses from community probably positive (yeahh, bad code should be refactored).
The current dev does it - he gets responses from the community too: "What an idiot could do such kind of changes!"
And the result is: Counterproductive, destructive, offensive environment for a long time.
Who wants it?
Just put your arguments on the table and that's it.
New dev needs some introduction too.
Old dev needs to listed TOO.
This should be collaborative work AND not pissing each other off.
Decide together, talk, as THE TEAM.
And... better ask questions like "How is it better to refactor this?"
Cheers.
In any software development team with a size > 1, standardization is key. Not only for each developer to understand the other's code, but so that the people that come along in 2 years, 5 years and 10 years can look at any part of the code and see a clear and consistent pattern. Will you... and the rest of the team... seriously still be there, working on this project, years down the line?
If you both "just have your way of doing things" and there is no formal standard for the project/company, I suggest you work with the team and/or your boss to suggest a formal standard be adopted. There are many standards already published for the various environments that you can use either as the standard, or as a starting point.
If there is a formal standard, everyone on the team is obligated to follow it... no matter how much "better" they think their way is.
So much for the hard skills.
Now on the soft skills side...
You and your colleague need to develop a healthy relationship, or decide to work in different places. Tit-for-tats that result in people feeling that they want to lash out will make everyone unhappy, not to mention gravely jeopardize the project everyone is being paid to complete. Look for a person you both respect (maybe your boss, maybe a respected and level-headed senior member of the team, maybe HR if you have a good HR department). Explain to that person what the problem is and that it makes you feel unvalued and disrespected. Ask for help talking through the situation with your colleague and agreeing to a better way of working together.
Finally, you need to be open to the possibility that your colleague may be making subjectively correct changes, even if the manner he's doing it in offends you. Separate the correct coding from the correct interpersonal interactions. Do the right thing for the project.
Well if that guy is going to maintain your code, let him do whatever he wants to.
Just remember that it is not "your" code. The code belongs to the company for which you work for. You wrote the code and you got paid for it. Let the Management do whatever they want to do with it.
Don't take things personally, move on.
Sometimes, changing names might be justified. It can be confusing if half the project refers to a person's sex, and then you check in some new code that refers to gender or something. Okay, this might be a bad example as technically they are two different things and their meaning is most likely still obvious. But if a project's code uses two different terms to refer to the same concept, it can be confusing.
Usually I try to leave people's code alone, unless I have some justification for refactoring. Luckily the same seems to go for my colleagues, so no, I have not had the need for writing such a charter yet.
How about using an automated build system, so when this person changes the code and breaks something the team will get an alert about it. This solves your problem with having to waste your time fixing something broken by someone elses change to your code. This way everyone will know that so and so made a change and broke the build, and can see for themself. The rule is "dont break the build".
You should be discussing this with the person who did it, in a non-threatening manner.
I believe every developer should take responsibility and hence own some of the code, but not all of the code. I understand the code that I've written better (irrespective of how good/bad it is) than any other guy that has ever seen it. Therefore the changes I make will be faster and less prone to error.
I don't mind anybody changing the code I've written later on, but I have a couple of conditions:
If you change the code and that causes something else to break, you are responsible for fixing it, not me.
If I don't agree with the changes you made I will change it back to the way I want it since I have to take responsibility for this piece of code in future.
Not all developers should be making changes to all the code, all the time. Only some of the time, for the purpose of getting to know the code (sharing knowledge).
I've never worked for an employer that endorses a "everyone can change anything any time" policy. Developers own certain parts of the code and they are asked specifically to make changes/refactor based on a development democracy.
You touch my code and break something, (1) you better have a good reason for the change that all developers agree with and (2) you better not leave broken things broken or ask me to go do the clean-up for you UNLESS you're my superior. I will humbly submit if that's the case.
I agree with Laurence that code reviews might help. This is an issue of how your team should work together. What might help is the notion of Egoless Programming - in a nutshell, considering the code as a joint product of the team, and trying to make decisions for the sake of the code rather than because of the programmer's ego. Your teammate violated the fourth commandment of egoless programming - "Don't rewrite code without consultation."
Maybe if your team is made aware of these principles, things will improve. I would try this.
Perhaps not completely on topic, but .... If you have developers who have the time to make changes to code just because they don't like the variable names used, then maybe the conversation should be about whether you have too many developers and which ones should be shown the door ... or how you're going to justify to management the bloated staff you have, especially in the current economic circumstances!

do you rely on your memory or consult references and use a lot of intellisense? [closed]

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I have noticed I do not code as much as I use to. Today I dedicate more time to analysis and design, then I communicate that design to programmers. Then they do the coding. This has affected my coding productivity, because I must consult references and rely on intellisense. Things are becoming more complex everyday
Now, here is the irony. If I were to hire a programmer and ask him/her to sit in front of a computer, I may ask to do some coding and I would check abilities. I would evaluate them based on their use of memory vs. consulting references. Maybe I will prefer that programmer who did not consult too much, but who knows what they are doing.
What is your opinion and experience?
I would say that a developer who knows how to find the answers is better than one who has an overall good knowledge already. I find that intellisense is a good tool for finding answers, besides it is too much to remember all method names, arguments, overloads, etc.
I use memory to get me into the right general area (e.g. knowing which classes to use or at least which namespace they'll be in) and then often Intellisense/MSDN for the exact method name or arguments to use.
Having said that, Stack Overflow is improving my ability to code without any references (or even compilation) - I'm sure code will just work out of the box for me more often now than it used to. (I tend to post and then check the code works, add links to MSDN etc - assuming I'm reasonably confident in the approach.)
Someone knowing what resources are available, and how to find the answers, and how to effectively debug - these are qualities I look for now in prospective employees.
I used to consult my memory only, but two things have happened:
Class libraries have gotten larger, so has the number of languages available
The ratio of programming-related memory to personal-life-related memory has shifted away from code
Programming today is also eight times harder than it was when I started. I used to work on 8-bit machines, now I'm working on 64-bit ones. :)
I once was at a job interviewed with the CTO of a company. He asked a question based on a real life problem the company had a while back and solved. It was a multi step problem.
I was standing in front of a whiteboard working through my solution and struggling through a particular part, a part I would use google for before even attempting it, had I been tasked with solving this problem for real instead of for an interview. He asked me at that point, "would you do anything different if this wasn't an interview question." I responded, "Yes. I would exhaust all possibilities of using a third party component for this part of the task and look up the solution, because it is a well defined problem thats been solved several times." There was a bit more discussion where I justified my answer, explained exactly what I would research, and I solved some other parts of the question. In the end I was offered and accepted the job, partly because of knowing how to find out what I didn't know.
Being able to use references is as important as being able to code from memory. Obviously, if you are a one language shop, and want people proficient in that language,the person should be able to write a complete hello world app in notepad. Interview problems should focus on small problems, and one should not worry about small syntax errors. This is why a whiteboard is the best IDE for interview questions.
Unless you demand all your coders use notepad and don't give them internet access, don't be as concerned by the syntax. If you do sit them down in front of a computer, worry about the finished product as well as the technique used to get there.
I'm a PHP programmer in my early 30's. I rely on PHP's excellent documentation, for several reasons:
Programming concepts don't change. If I know what my object models are and how I want to manipulate data, then there's dozens of ways to implement the details. The details are important, but a better grasp of the design and structure is more important
PHP has notoriously inconsistent functions. One string function might use ($needle,$haystack) as parameters, and another might use ($haystack,$needle). Trying to keep them straight isn't worth the hassle when you can just type php.net/function_name and get the reference.
I don't rely on intellisense, simply because I haven't found a decent IDE for PHP that does it well. Eclipse is ok, but it's not fantastic. Netbeans gives me 'PHPDoc not found' for all the built-in PHP functions whenever I install it. There's nothing that I've found so far that beats out the documentation.
The bottom line is that the ability to memorize functions isn't indicative of coding ability. Obviously there's a key set of basic functions that a good programmer will know just from extensive usage over time, but I wouldn't base a hiring decision on whether someone knows substr_replace vs. str_replace from memory.
Because I've read either the documentation, or articles, or a book on a subject, the things I learn on a topic are organized. The result is that, if I can't bring something up from memory, I can probably find it quickly through IntelliSense or the Object Browser.
Worse come to worst, I can pick up the book again; something these youngsters are not being taught to do.
John Saunders
Age 51
Pretty much Google + Old Projects + my memory (of course)
References will not solve your problems though, its only for the nuts and bolts, the higher level of problem solving is the actual "programming" part IMHO.
I tend to use Intellisense and Resharper much more than I used to before, but this has helped my overall productivity. If I can get the idea of how I want to solve something and then use tools to get the more boring parts like class names and function signatures, why shouldn't I use the tools I have? I feel relieved that Jon Skeet has a similar approach it seems.
I rely on my bookmarks and books... and my ability to use them effectively. I have multiple books above my desk, including a copy of the ISO C90 standard. Moreover, I use Xmarks to have access to my bookmarks wherever I go. Sometimes, I make a pdf out of a particular page and upload it to my web-site if it is important enough.
Sometimes the information provided by the resources I use makes its way into my terrible memory... maybe.

How to hand over a project systematically? [closed]

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We have a project hand over from on shore team to our team (off shore) not long ago. However we were having difficulties for the hand-over process.
We couldn't think of any questions to ask during their design walk-through, because we were overwhelmed by the sheer amount of information. We wanted to ask, but we didn't know what to ask. Since they got no question from us, the management think that the hand-over process was been done successfully.
We had tried to go through all the documentation from our company wiki page before attending the handover presentation, but there are too many documents, we don't even know where to start with.
I wonder, are there any rules or best practices that we can follow, to ensure a successful project hand-over, either from us, or to us.
Thanks.
In terms of reading the documentation, personally I'd go for this order:
Get a short overview of the basic function of the application - what is it meant to achieve. The business case is probably the best document which will already exist.
Then the functional specification. At this point you're not trying to understand any sort of how or technology, just what the app is meant to do. If it's massive, ask them what they key business processes are and focus on those.
Then the high level technical overview. This should include an architecture diagram, required platforms, versions, config and so on. List any questions you have.
Then skim any other useful looking technical documents - certainly a FAQ if there is one, test scripts can be good too as they outline detailed "how to" type scenarios. Maybe it's just me but I find reading technical documents before I've seen the system a waste - it's too academic and they're normally shockingly written. It's certainly an area I'd limit the time I spent on if I didn't feel I was getting a reasonable return for the time I was spending.
If there are several of you arrage structured reviews between you and discuss the documents you've read, making sure you've got what you need to out of it. If the system is big then each take an area and present to the others on it - give yourselves a reason to learn as much as possible and knowing you're going to be quizzed is a good motivator. Make a list of questions where you don't understand something. Having structured reviews between you will focus your minds and make it more of an interactive task, rather than just trawling through page after page of tedious document.
Once you get face to face with them:
Start with a full system demo. Ask questions as they come up, don't let them fob you off with unclear answers - if they can't answer something have it written down and task them with getting the answer.
Now get the code checked out and running on your machines. Do this on at least two machines - one they lead, one you lead. Document the whole process - this is the most important step. If you can't get the code running you're screwed.
Go through the build process. Ensure that you can build the app (including any automated build and unit tests they may have). Note that all unit tests should pass - if they don't or if they say "oh, that one always fails" then they need to fix that before final acceptance.
Go through the install process. Do this at least twice, one they lead, once you lead. Make sure that it's documented.
Now come up with a set of common business functions carried out with the application. Use this to walk the code with them. The code base will be too big to cover the whole thing but make sure you cover a representative sample.
If there is a database or an API do a similar exercise. Come up with some standard data you might need to extract or some basic tasks you might need to carry out using the API and spend some time working through these with them.
Ask them if there's anything they think you should know.
Make sure that any questions you've written down anywhere else are answered.
You may consider it worth going through the bug list (open and closed) - start with the high priority ones and talk through anything particularly worrying looking. Even if they've fixed it it may point at a bit of code which is troublesome.
And finally if the opportunity exists - if there are any outstanding bugs or changes, see if you can pair program a couple.
Do not finally accept the app unless you are 100% sure you can:
Get the code to compile
Get the code to build (including the database)
Get the application installed
Do not accept handover is complete until they have:
Documented anything you picked up on that wasn't covered to your satisfaction
Answered ALL of your questions - a question they won't answer after being asked repeatedly screams of something they're hiding
And grab their e-mail addresses and phone numbers. Even if it's only informal they'll probably be willing to help out if the shit really hits the fan...
Good luck.
My basic process for receiving a handover would be:
Get a general overview of the app, document it
Get a list of all future work that the client expects
... all known issues
... any implementation specifics
As much up-to-date documentation they have
If possible, have them write some tests for critical components of the system (or at least get them thoroughly documented)
If there is too much documentation (possible) just confirm that it is all up to date, and make sure you find out from them where to start, if it is not clear.
Ask as many question as possible; anything that comes to mind, because you may not have the chance again.
Most handovers, perhaps all of them, will cause a lot of information to be lost. The only effective way to perform a handover that I have seen is to do it gradually. One way to do it is to allow a few key people from phase One to stay on the project well into Phase Two.
The extreme solution is to get rid of all handovers, and start using an Agile mindset.
As a start, define the exit criteria for the handover. This should be discussed, negotiated and agreed with both parties and make sure higher management knows this. Then write up a checklist of all things needed to achieve the exit criteria and chase it.
Check out "Software Requirements" and Software Requirement Patterns for ideas on questions to ask when gathering information about a project. I think that just as they would work for new development, they would also help you to come to terms with an existing project.

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I'm not a full-time software guy. In fact, in the last ten years, 90 % of my work was either on the hardware or doing low-level (embedded) code.
But the other 10% involves writing shell scripts for development tools, making kernel changes to add special features, and writing GUI applications for end-users.
The problem is that I find myself facing significant holes in my knowledge, often because it's been years since I've done "X", and I've either forgotten, or the environment has changed.
Every so often, there are threads on TheDailyWTF.com along the lines of "WTF: the guy spent all day writing tons of code, when he could have called foobar() in library baz". I've been there myself, because I don't remember much beyond the #include <stdio.h> stuff (for example), and my quick search somehow missed the right library.
What methods have you found effective to crash-learn and/or crash-refresh yourself in programming environments that you rarely touch?
Ask developers you know that work in the environment that you are interested in.
Search the web a lot.
Ask specific questions in relevant IRC channels (Freenode is great).
Ask specific questions on StackOverflow and other sites.
There really isn't any substitue for being "in the daily flow" of the programming environment in question. Having a good feel for the current state of the art is something you only get from experience, as I'm sure you can verify in you own areas of expertise.
i try to keep up with general news about languages i'm interested in but aren't necessarily using at the moment. being able to follow the general changes helps a lot for when you have to pick it up again.
beyond that, i personally find it easiest to grab an up to date reference book, and code a few basic things to get me used to the environment again, ie as a web programmer i'd make a simple crud app, or a quick web service/client.
For frameworks/APIs (such as a JavaScript framework or a widget library):
Quickly scan through the entire API documentation; get a glimpse of all that's out there instead of picking the first method that seems to fit your needs.
If available, glance at the source code of the
framework to see how the
API was intended to be used. Seeing what's behind the curtain helps. And also
some of the methods will have been used
internally, showcasing their true intents.
Don't necessarily always trust existing code (Googled, from co-workers, from books) since not everyone does the due diligence to find out the most proper way to use an API. Sometimes even samples in API documentation can be out-of-date.
In newer full-featured environments like Java, .NET, and Python, there are library solutions to almost every common problem. Don't think "how can I program this in plain C", but "which library solves this problem for me?" It's an attitude shift. As far as resources, the library documentation for the three environments I mentioned are all good.
The best solution I think is to get a book on the topic / environment you need to catch up on.
Ask questions from developers who you know who have the experience in that area.
You can also check out news groups (Google Groups makes this easy) and forums. You can ask questions, but even reading 10 minutes of the latest popular questions for a particular topic / environment will keep you a little bit "in the know".
The same thing can go for blogs too if you can find a focussed blog. These are pretty rare though and I personally don't look to blogs to keep me "in the know" on a particular environment. (I personally find blogs most popular and interesting in the "here's something neat" or "here's how I failed and you can avoid it" or "general practice" areas.)
In addition to the answers above, I think what you are asking for will take a significant amount of your time, and you must be willing to spend that time to achieve your goals. My method would be pretty much the same as Owen's answer; get a reference book or tutorial and work through the examples hacking in changes as you go to experiment with how any given thing works. I'd say as a bare minimum, allocate a hour to do this every other day, in a time that you know you won't be interrupted. Any less, and you'll probably continue to struggle.
The best way to crash-learn is simple, simply do it, use google to search for X tutorial, open your favorite browser and start typing away. Once you reached a certain level of feeling with X, do look at other people things, there is lots of open source out there and there must be someboby who has used X before, look at how they solved certain problems and learn from this, this is an easy way to verify that you are 'on the right track' or that you're doing things or thinking in patterns that other people would define as 'common sense'.
Crash-refreshing something is much easier since you have a suspended learning curve already, the way I do this is to keep some of the example you did while writing or keep some projects you did. Then you can easily refresh and use your own examples.
The library issue you mention here well, only improving your search skills will improve that one (although looking on how others solved this will help as well)
Don't try and pick up every environment.
Focus on the one that's useful and/or interesting, and then pick a few quality blogs to regularly read or podcasts to listen to. You'll pick up the current state of the environment fairly quickly.
Concrete example: I've been out of the Java world for a long time, but I've been put on a Java project in the last few months. Since then I've listened to the Java Posse podcast and read a few blogs, and although I'm far from a Java guru I've got back up to speed without too much trouble.
Just a though. While we are working on our code we know that we need to work very hard to optimize the critical path, but on non critical path we usually don't spend to much effort to optimize.
From your description you are working 90% on embedded and 10% on rest, lets assume that in 50% of the rest you are spending more time that needed. So according to my calculation you are optimizing about 5% of your work flow ...
Of course the usual google/SO/forums search is useful before you doing something new, but investing more than just that is waste of time for my opinion, unless you want to waste some time just for fun or general education ... :), but this is another story.
By the way I'm in same position and last time i needed some GUI and used MFC (because i used it sometimes 10 years ago :) ) and i perfectly understand that i probably will get better results with C# and friends, but the learning curve just not justify this especially knowing that i need mix the C code with GUI.