I have a 1:1 conference room (say "Room1") setup using Ant Media as the streaming server in a web application. I also need to record the videos. I followed this page
Q1. How do I limit no of users in this conference room ("Room1") to 2? I tried counting streams but it works on the individual client-side. A third person joins, it overrides the video of the second person.
Q2. Is there a way to initiate recording only if both the persons have joined the room?
Let me explain your questions:
You can use a One-Time token or Hash-based token for the limitation. If room capacity reaches 2, you cannot call token REST Service and you can show "reached 2 clients" warning.
One of my colleagues working REST Service for streams in Conference Room. You can call this REST Service and you can check the streams in Conference room. When room capacity reaches 2 clients, you can call recording REST Service as a link
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I have successfully set up a DM bot with the Account Activity API. Everything works very well, except that sometimes the message sent to the bot (through the Twitter's web interface or mobile application) doesn’t fire a webhook to my server. The messages could be quick replies responses or plain text.
The reason is obviously not a downtime of my server since I tried to make a conversation between 2 webhook registered users (so my server receive the webhooks for both users) and for the same message sent, I have successfully received the webhook of the sender (the user) but not for the recipient (the bot).
As the bot isn’t in production yet, the reason is not an overload of messages. There is currently only 2 users that make conversations. From my experience, around 10% of messages are "lost".
I'm using the free (sandbox) Account Activity API tier, but as I understand the only differences between the free and paid versions are a higher number of subscriptions (I'm fine with 15) and the “Retries” feature. Regarding this feature, it is specified that “The Account Activity API provides a retry feature when the client’s web app does not return a ‘success’ 200 response for an account activity webhook event.”
It clearly states that the event failure concerns the client’s side, not the Twitter side. Considering this issue (my server doesn't receive the webhook at all), there is no guarantee that every event will be delivered even if in a paid plan.
This is a big inconvenience for bots since a button can only be clicked once, so the user must retry the conversation from the beginning (besides the fact that the bot "doesn't work"...)
So my questions are :
Is anyone here experience this issue ?
Is this a “bug or a feature” of the free Account Activity API ? I mean, at random the free tier doesn't fire the webhook on purpose (even if it's not specified in the docs) ?
Is there a way to see or measure the webhook failures Twitter side, via the dashboard for instance ?
A guess is that the events could be more accurate if the account is verified (with a blue badge) or hit a followers number threshold ? The treatment could be different due to the potential surge of events, so they are monitored with more ressources, thus more reliable ?
I already create a topic in the official Twitter forum and there is at least one other person in the same case, but no official answer from Twitter so far.
Thanks a lot !
BR,
Simon
I've got an official answer from Twitter :
Unfortunately it is not possible to achieve 100% delivery rate when there is only 1 delivery attempt for an event, which is why we have retries (and even then, retries are not a guarantee either). Things can go wrong; maybe internal issues in Twitter Data Centers, routing issues in the internet, hosting issues at your webhook, etc.
So from the time being, it seems that there's not way to have a 100% success delivery when you build a bot on Twitter.
Full answer can be read here.
I am working on a chatbot with LUIS and QnA Maker that works in a customer service scenario with MS Teams as the platform which the customer service is going to use. I am thinking of having the bot as a 1:1 chat for every customer service agent in MS Teams. Whenever a user wants to talk to a customer service agent by typing "i want to talk to a customer service agent" or similar, the bot hands-off to human in MS Teams.
I want to know if having a 1:1 chat in every customer service agent teams is a good idea or should I create Teams and channels under it with every new conversation. This scenario seems limiting to me as bot might hit the channels limit and every conversation is open to everyone who is a part of that team.
Plus, is scenario one plausible, where every agent has a chatbot in their MS Team and the chatbot routes the conversation from user to agent(whoever is free)?
Can the bot keep conversation state and know how to route message to the right agent and user?
Thoughts and help in the right direction please?
I would recommend looking at #tompaana's Human Handover Sample. His samples implements a middleware that forwards activities between Teams and Slack. It's probably a good place to start.
I have a helpdesk app I am developing for a client and they have a few people they have on as call people. Does each one need a different twilio number to be able to call out at the same time to different people? I have tried this already with my current setup but it only conferences the two people with the caller. I am using the twilio soft phone feature to allow agents to call out to different numbers. Do they each need to have a separate twilio number?
not at all. If you have already verified an outgoing number, you can use that or any Twilio number that you have on your account as the caller id. You certainly don't need a number per agent for outgoing calls.
Hope this helps.
Assume there's a mobile app and a server.
I have question about rate limiting and hoping someone can give some advice on a design as I'm banging my head on how to navigate around rate limit. There must be something I"m missing because the 150 unauthenticated rate limit per IP per hour is extremely low.
Imagine the scenario I want to build is the following (simplified into a trivial example for this discusion). Assume user is signed into Twitter for this entire discussion to remove discussion about oAuth.
Mobile talks to our service to show users twitter friends list. Every time the mobile app is loaded, it will show the entire friends list, and highlighting the new friends that were added within the last 2 days.
That's it. But the trick is that I want to ensure that the friends list is always up to date in the client, which means our server has to have the most recent up to date friends list.
Periodically, I want my server to automatically scan the Twitter friends list for every user of my app to see if new friends have been added.
Our initial design was getting our server to do all the work with this flow:
New User signs in on client, gives access token to server
Server makes call to Twitter REST APIs to get initial friends lists
Server stores the Twitter Friends IDs and shows responds to the client with that list.
Periodically (e.g. every 48 hours), server checks Twitter REST APIs for friends list for each user and compares it to our cached Twitter friends list we have for them to see who is new and to highlight in the mobile app.
The good thing about this is that all the interaction with twitter to get friends list, compare and peridiocally refresh is on the server. Mobile client just makes a single call to my server and gets friends list.
The problem with this design is that it will work for a single user, but since the rate limit is 150 per hour on un-authenticated calls, I will hit my limit as soon as 151 users user my service (which has a fixed IP).
The only solution I can see is to have the client do the work for each user, then send me the friends list which my server caches. This takes care of Step #2 above. However, for Step #4, I'd have to build something into the client to auto refresh twitter friends and send back to the server.
This is super clumsy to have the client involved at all in this Twitter friends list operation.
At first I thought I was crazy and the public unauthenticated APIs like getting friends lists wouldn't be subject to rate limiting. However, according to their docs, it is.
Am I missing something obvious or is the only way to solve this is to put heavy logic into the client?
With whitelisting gone for those that aren't grandfathered or Twitter business partners, I don't think you have any alternative but to have your mobile app do the Twitter API calls from the handset.
Having the handset call Twitter isn't a bad thing by any means. Pretty much every Twitter client in the world does it. One benefit will be that the user will be authenticated to Twitter, and thus her full 350 calls per hour will be available to you. Keep in mind, however, that you should minimize your calls since the user may have other Twitter-aware applications installed on her handset eating into your call allotment, and vice versa.
Now to the solution. The way I would implement your use case would be to first fetch the complete list of friends for your user by calling the friends/ids method.
http://api.twitter.com/1/friends/ids.json?screen_name=yourUsersName
The above call will return the most recent 5,000 friend IDs, in order followed, for #yourUsersName. If you want to fetch more friend IDs than the first 5,000, you'll need to specify the cursor parameter to initiate paging.
Next, I would check the latest list of friends we just fetched against the list on the handset, syncing them by removing any IDs that are no longer present, while adding any that are new.
If we only need the friend IDs, then we're done at a cost of one API call per 5,000 friend IDs. If, however, we need to get user info for these new friends as well, then I would call users/lookup and pass in the list of all new users that we discovered while syncing friend IDs. You can request up to 100 user objects at a time.
http://api.twitter.com/1/users/lookup.json?user_id=123123,5235235,456243,4534563
You user must be authenticated in order to make the above request, but the call can fetch any Twitter user profiles you wish -- not just those that are friends of the authenticated user.
So, let's say for example that a user has 2,500 friends and has never used your app before. In that case, she would burn one call to fetch all of the friend IDs, and 25 calls for her friends' information. That's not too bad to get the app populated with data.
Subsequent calls should be more streamlined with probably only two calls burned (one for the IDs, and one to get the new friends).
Finally, once the data has been updated on the handset, the deltas for the IDs and user data can be gathered up and pushed to your server.
It may even be possible that your server application won't even have to interface with Twitter at all, and that should alleviate the 150 user limit you are encountering.
Some final notes:
Be sure to note in your app's privacy policy that you sync your user's friend list with your server.
I recommend specifying JSON as the return format for all Twitter API calls. It is a much more lightweight document format than XML, and you will typically transfer only about 1/3 to 1/2 as much data over the wire.
Pick a Twitter framework appropriate for your mobile device and your programming language. Twitter access is a commodity these days, and there's little to no reason to reinvent how to access the Twitter API.
I answered a similar question about an approach for efficiently fetching followers here.
Since you are making request on behalf of users you should make those requests be authenticated as those users. Then requests will count against each users own pool of 350 requests/hour.
I'd like to develop a tracking system using an API of course (like the famous Orange API).
the idea is simple:
I send a SMS (from my Web interface) to the person i want to track
The person's mobile terminal (GPS like this) send me back automatically
the coordinates by SMS.
The sent information are displayed on the user's web interface.
The questions are simple:
How the terminal can send automatically the response?
How to indicate in the message that the information is for "user4655"?
How to make connection between the information and the database?
Thanks,
Regards.
* How the terminal can send automatically the response?
Ans: You set the gateway and the time intervals you want the device to send the sms to on the device itself.
* How to indicate in the message that the information is for "user4655"?
Ans: The gateway you use will have the API to determine that the number it is sent from. The device will use a registered phone number from either a sim or enabled by one of those cell providers.
* How to make connection between the information and the database?
Ans: I dont understand this. But I'm guessing you will have a database to keep track of the user data. You'll just probably need another table that is a child of the user, which has a list of the data and the time they came in.