How can i solve the proble exit signal 6 when install sap hana in SLES 12 SP4 - sap

Question

When i try to install sap hana(version 2.00.041.00) in my SLES 12 SP4, i got the error like this:
15:52:48.642 - INFO: Creating SecureStore
15:52:48.642 - INFO: -------------------------------------------------------
15:52:48.642 - INFO: Getting global.ini
15:52:48.642 - INFO: Reading global.ini
15:52:48.642 - INFO: Layer 'Default' found
15:52:48.651 - INFO: Layer 'System' found
15:52:48.651 - INFO: Layer 'Host' not found
15:52:48.652 - INFO: Found value 'cryptography/ssfs_key_file_path' = '$(DIR_GLOBAL)/hdb/security/ssfs' in layer 'Default'
15:52:48.654 - INFO: Switching to user id 1000 and group id 79.
15:52:48.654 - INFO: Starting external program /usr/sap/HDB/HDB00/exe/hdbnsutil
15:52:48.654 - INFO: Command line is: /usr/sap/HDB/HDB00/exe/hdbnsutil -createSecureStore
15:52:49.864 - ERR : Program /usr/sap/HDB/HDB00/exe/hdbnsutil terminated with error: signal 6
15:52:49.864 - INFO: Switching back to root user.
15:52:49.864 - ERR : /usr/sap/HDB/HDB00/exe/hdbnsutil call failed
15:52:49.864 - ERR : Program /usr/sap/HDB/HDB00/exe/hdbnsutil terminated with error: signal 6
15:52:49.865 - INFO: -------------------------------------------------------
15:52:49.865 - INFO: END: Create SecureStore (start: 15:52:48.642 duration: 00:00:01)
15:52:49.865 - INFO: -------------------------------------------------------
15:52:48.652 - INFO: Found value 'multidb/mode' = 'multidb' in layer 'System'
15:52:48.652 - INFO: Found value 'multidb/database_isolation' = 'low' in layer 'System'
15:52:49.865 - ERR : Cannot create SecureStore
15:52:49.865 - INFO: -----------------------------------------------------------
15:52:49.865 - INFO: END: Create System (start: 15:51:36.125 duration: 00:01:13)
15:52:49.865 - INFO: -----------------------------------------------------------
the config as：
Summary before execution:
=========================
SAP HANA Database System Installation
Installation Parameters
SAP HANA System ID: HDB
Instance Number: 00
Local Host Worker Group: default
System Usage: production
Location of Data Volumes: /hana/data/HDB
Location of Log Volumes: /hana/log/HDB
Certificate Host Names: hana -> hana
System Administrator Home Directory: /usr/sap/HDB/home
System Administrator Login Shell: /bin/sh
System Administrator User ID: 1000
ID of User Group (sapsys): 79
Remote Execution: ssh
Database Isolation: low
Install Execution Mode: standard
Installation Path: /hana/shared
Local Host Name: hana
Software Components
SAP HANA Database
Install version 2.00.041.00.1560320256
Location: /home/sap/SAP_HANA_DATABASE/server
Log File Locations
Log directory: /var/tmp/hdb_HDB_hdblcm_install_2020-02-26_15.50.50
Trace location: /var/tmp/hdblcm_2020-02-26_15.50.50_128458.trc
The physical memory is 32 GB;
This problem make me confused for 5 days. I will appreciate it so much, if anyone help me to solve this problem.

Answer 1

Could be many things, e.g. note 2813759 - SAP HANA Installation failed documents the case that when the hdbadm user already exists.
Always a good idea to run the hardware check tool to make sure your system is configured correctly,
https://help.sap.com/viewer/6b94445c94ae495c83a19646e7c3fd56/2.0.04/en-US/44226b888ae64f40a6e7906eeaa0a44c.html
I recorded a number of tutorial videos which you may find useful in preparing the installation: https://blogs.sap.com/2018/01/22/sap-hana-2.0-server-installation-and-update-by-the-sap-hana-academy/
Alternatively, for systems with only 32GB the SAP HANA, express edition might be a better choice - comes as a VM with everything up and running. See blog for more info.