I work for a university and my group uses JIRA to maintain our technology helpdesk. We often send messages to customers and wait days to hear a response. I am looking for a filter that will show all the open tasks which are assigned to me and have a new comment from someone other than me. This way I don't have to look through all of my tasks, I can easily tell from this filter, whether any of my tickets now require a response from me.
So far I have this search:
assignee = currentUser() AND status != Done AND
updatedDate > startOfDay(-1d) AND updatedDate < endOfDay(-0d)
It doesn't look like Jira provides a way to access number of comments, last comment date, etc. The closest thing I could find in their reference was Comment which only checks the text of a comment.
Possible Alternatives
Add yourself as a watcher of the Jira issues and setup email notifications. This is what I do to manage my Jira issues. I setup a Jira folder in my email and an automated filter to move all Jira notifications into it. Then I just look through that folder multiple times per day. The downside is you'll keep more notifications than you actually need or care about.
Use Jira's REST API. If you or someone at your school has some programming knowledge, you could probably use the Jira API. Potential solution:
Use the search endpoint to get a list of issues. You can pass JQL to the API to filter the issues.
Use the get issue endpoint to get the details of each issue returned from the search. Within those details are all the comments on the issue, including the time the comment was posted.
Related
I am trying to get as much data as a I can out of the Twitter API for an academic research project. Even though I only have access to the Standard API the data should be as accurate as possible. I am building myself a "wrapper" around Twarc and other utilities in Python that gets me most of the data I want in just the format I need. A big problem was getting all the replies, but I was able to solve it with a bit of trickery: Searching from the tweet in question onwards and then checking if the tweets in the obtained sample have the original tweet ID in "in_reply_to_tweet_id". Rinse and repeat with those newly obtained tweets.
Then I noticed the new moderation feature Twitter implemented in March. Now the moderated comments under "More replies" do not show up in my search output.
Example: https://twitter.com/NDRreporter/status/1113353224730365952
I find all replies except the following: Under "More replies" ("Mehr Antworten" in German), there is a reply chain started by a extreme right leaning (possibly troll) account ("#Der Steuerzahler") that got moderated and shoved down there. This does not show up in API searches, even if I let the code iterate for over an hour just looking for replies to this particular original tweet.
My question is pretty general: Aside from getting replies as they come in (i.e. before they are moderated) via Filter API, is it possible to find these moderated tweets via the Standard Search API? Not looking for a ready-made solution, general pointers suffice. If I can't find them via Search, then I obviously won't try it with that anymore.
Thanks in advance.
I've just started looking at the documentation as we are going to need to integrate Salesforce with Social Tables shortly, so I am really new to Social Tables.
Specifically, we will need to sync data between the CRM and Social Tables Events and Guests, and maybe other objects, so it would be very helpful to have a data model or similar to check the relationships and fields available in Social Tables architecture.
I haven't found anything in the documentation, is there any way to get this, even if it's at a high level?
Thanks
Danny
To make an integration with SocialTables you'll have to do a few manual steps, there is no way to do this completely programmatic from my experience. You'll also have to be prepared to contact SocialTables to get get correct guestlist ids. Also keep in mind that the API documentation isn't always correct, the API logic is also quite difficult to understand from time to time.
The first thing you need to do is figure out which version of the Venue Mapper you use. You'd want to use the 4.0 api and as far as I know this version of the api is only supported by Venue Mapper 3.0. I believe the Venue Mapper 3.0 is the frontend tool SocialTables provides to do the venue planning.
In social tables an event has two ids, one numerical one and one alpha-numerical one, when you use the 4.0/events endpoint you only get the alpha-numerical event id, and your going to need the numerical one. The only way I've been able to get the numerical id is to pull it out from the url when using the Venue Mapper, example of the url follows below:
https://plan.socialtables.com/team/{team_id}/event/{event_id}/space/{space_id}
Now you need to get the guestlist id, you can get that by using the following url, using the numerical event id:
GET https://api.socialtables.com/4.0/diagrams?event={numerical_event_id}
This endpoint return a json structure where one of the parameters is "guestlist_id".
Please be aware that the guestlist id you get from this endpoint might not be the correct one. I struggled quite a bit with this part and ended up with SocialTables sending me the guestlist id by email.
To get the guests in your guestlist use the following api endpoint:
GET https://api.socialtables.com/4.0/guestlists/{guestlist_id}
The {guestlist_id} is an alpha-numerical string similar to: cfdac1c0-yb1d-12e6-84a5-a39e92131645
And by that you should hopefully get access to your guests.
Hey thanks for using our API.
To answer your question, the best way to see the data model at the moment is to access our developer portal and use the API console to see what is returned. For events you will need to know the team id of the team you are working with use the team events endpoint to get access to the event ids.
https://developer.socialtables.com/api-console#!/Events/get_4_0_legacyvm3_teams_team_events
This will return some basic information about each event for that team. You can then request additional details for specific events by using this endpoint:
https://developer.socialtables.com/api-console#!/Events/get_4_0_legacyvm3_events_event
Using the Souncloud API, I'd like to retrieve the reposted tracks from my activities. The /me/activities endpoint seems suited for this and I tried the different types provided.
However, I didn't find out how to get that data. Does anyone know?
Replace User Id, limit and offset with what you need:
https://api-v2.soundcloud.com/profile/soundcloud:users:41691970?limit=50&offset=0
You could try the following approach:
Get the users that shared a track via /tracks/{id}/shared-to/users endpoint.
Fetch the tracks postet by this user via /tracks endpoint, as the _user_id_ is contained.
Compare the tracks metadata with the one you originally posted.
I am not into the Soundcloud API, but taking a close look at it seems to make this approach at least as technical possible, though e.g. fetching all tracks won't be a production solution, of course. It's more a hint. Perhaps reposting means something totally different in this context.
And the specified entpoint exists in the general api doc, so I don't know if you would have to extend the java-api-wrapper for using it.
Has anyone used Commission Junction's Product Catalog Search API for searching/fetching local deals? (BuyWithMe and KGBDeals post their deals to CJ)
There is a Yipit clone out there which uses this API. This clone was unable to categorize deals properly based on location. I was supposed to fix this issue. The problem I saw is: API's response does not contain location/city info. Therefore, deals cannot be categorized based on cities. This basically kills the purpose of local deals.
I am looking for advice from anyone who has done similar work using CJ API. May be I am missing something.
OneBigPlanet has an All-In-One API filled with all affiliate networks and daily deal providers for U.S & Canada
If you are going to use a deal aggregator API for your site/blog, you may want to take a look at this one as well.
SideBuy has recently released its version 1 API which lets the user (like yourself) connect to its comprehensive set of daily deals using several parameters to fully customize the listings. I suggest you check it out and get in touch in SideBuy's site if you need further assistance.
Disclaimer: I work for sidebuy.com.
I am looking for a way or a plugin so that trac sends me email about the number of new or closed tickets (and some information about these tickets also ) for a specific duration lets say for the last three days.
Basically I need to know how many tickets have been created in last week and how many of them have been closed at the end of week.
Of course the email only should be sent to the admin and not to all the users.
For additional Trac funcionality we have Trac plugins, yes. And the first place to look for them is trac-hacks.org .
The excellent TagsPlugin in use overthere already delivers some hints on resources tagged with notification or notifications. The most comprehensive and mature solution is certainly TracAnnouncer with a just reworked configuration interface providing a highly sophisticated opt-in and opt-out subscription system. Unfortunately digest notification are not integrated today.
Still there are other plugins, that fill in the gap, i.e. check the XMailPlugin. It claims to do configurable instant, daily and weekly notifications, so this may be for you. Since this is a relativly new plugin, you should expect some pending issues, but the author might be very open to your suggestion. If you're becoming a heavy user giving valuable test feedback and a bit lucky too, asking kindly could be enought to make things happen.
There's a slightly different way to solve this problem that doesn't require any plugins. First, create a custom "timeline" view that displays the information that you want. In your example, this would be all "opened and closed tickets" starting from "today" and going back three days. When viewing this custom view, you should see a link at the bottom of the page that says "RSS Feed" (on my system, the resulting URL looks something like this: http://myserver/timeline?ticket=on&max=50&authors=&daysback=3&format=rss). Click on this link to subscribe to the feed using your web browser, email client, or other program capable of reading feeds. Now, you can view the results live at any time. What you can do at this point is only limited by the capabilities of your feed reader app, but most can at least be configured to notify you when the feed is updated.