Hello everybody i'm currently stuck with a query for an ssrs report.
The database is a ticket registration for an helpdesk. So every day techs from the cds team log tickets. If they couldn't resolve the ticket they send it to an other team.
I'm looking for a query who retrace the backlog (non closed tickets) for each month and each team at the end of the month.
Ex :
May 26 17h ticket open by the helpdesk
May 27 8h ticket goes to Techsupport N2
June 3 ticket goes to Tech N3
July 2 ticket closed
I need to retrieve this :
Helpdesk May 0 June 0
N2 May 1 June 0
N3 May 0 June 1
database structure :
Table Appel
Noappel
C_equipe (last affected team)
Table actions
Noappel
Noaction
type_action (affect when goes to an other team Clos when closed)
C_equipe (team who done the action)
i made something based on a query found on the web but it works on weeks not months.
DECLARE #DR DATETIME
DECLARE #SM INTEGER
SET #SM=5
SET #DR=getdate()
SELECT T.* FROM (SELECT A.IDT_APPEL AS NOTICKET,
DEBUT.C_ACTION AS C_DEBUT,
FIN.C_ACTION AS C_FIN,
RS.DF_SEM AS F_TEST,
RS.NUM_SEMAINE AS NUM_SEMAINE,
E.L_EQUIPE AS EQUIPETICKET,
EP.L_EQUIPE AS EQUIPESUP,
A.C_UTIL_INT,
CONCAT(util.N_UTIL,' ',util.PRE_UTIL) AS INTERVENANT,
CASE
WHEN Datepart(ISO_WEEK, FIN.D_CREATION) = RS.NUM_SEMAINE
AND Datediff(DAY, FIN.D_CREATION, RS.DF_SEM) < 7
AND FIN.C_TACTION = 'SYS_EQUIPE'
AND Isnull(UTIL.C_ISIPARC, '0') <> '666' THEN 1
ELSE 0
END AS COND_TR,
CASE
WHEN Datepart(ISO_WEEK, FIN.D_CREATION) = RS.NUM_SEMAINE
AND Datediff(DAY, FIN.D_CREATION, RS.DF_SEM) < 7
AND FIN.C_TACTION = 'SYS_EQUIPE'
AND Isnull(UTIL.C_ISIPARC, '0') = '666' THEN 1
ELSE 0
END AS COND_REJ,
CASE
WHEN FIN.C_TACTION IN('SYS_CLOS_TECH','SYS_CLOS')
AND Datepart(ISO_WEEK, FIN.D_CREATION) = RS.NUM_SEMAINE
AND Datediff(DAY, FIN.D_CREATION, RS.DF_SEM) < 7 THEN 1
ELSE 0
END AS COND_CLOS,
CASE
WHEN Datepart(ISO_WEEK, DEBUT.D_CREATION) = RS.NUM_SEMAINE
AND Datediff(DAY, DEBUT.D_CREATION, RS.DF_SEM) < 7 THEN 1
ELSE 0
END AS NB_TICKET_ENTRE,
CASE
WHEN ( ( FIN.D_CREATION IS NULL
OR FIN.D_CREATION > RS.DF_SEM )
AND DEBUT.D_CREATION < RS.DF_SEM ) THEN ( CASE
WHEN Datediff(DAY, DEBUT.D_CREATION, RS.DF_SEM) - 2 < 5 THEN '05'
WHEN Datediff(DAY, DEBUT.D_CREATION, RS.DF_SEM) - 2 >= 5
AND Datediff(DAY, DEBUT.D_CREATION, RS.DF_SEM) - 2 < 10 THEN '10'
WHEN Datediff(DAY, DEBUT.D_CREATION, RS.DF_SEM) - 2 >= 10
AND Datediff(MONTH, DEBUT.D_CREATION, RS.DF_SEM) < 1 THEN '30'
WHEN Datediff(MONTH, DEBUT.D_CREATION, RS.DF_SEM) >= 1 THEN '30+'
ELSE NULL
END )
ELSE NULL
END AS F_NONCLOS,
CASE
WHEN Datepart(ISO_WEEK, FIN.D_CREATION) = RS.NUM_SEMAINE
AND Datediff(DAY, FIN.D_CREATION, RS.DF_SEM) < 7 THEN ( CASE
WHEN Datediff(DAY, DEBUT.D_CREATION, FIN.D_CREATION) < 1 THEN '01'
WHEN Datediff(DAY, DEBUT.D_CREATION, FIN.D_CREATION) >= 1
AND Datediff(DAY, DEBUT.D_CREATION, FIN.D_CREATION) < 2 THEN '02'
WHEN Datediff(DAY, DEBUT.D_CREATION, FIN.D_CREATION) >= 2
AND Datediff(DAY, DEBUT.D_CREATION, FIN.D_CREATION) < 5 THEN '05'
WHEN Datediff(DAY, DEBUT.D_CREATION, FIN.D_CREATION) >= 5
AND Datediff(DAY, DEBUT.D_CREATION, FIN.D_CREATION) < 15 THEN '15'
WHEN Datediff(DAY, DEBUT.D_CREATION, FIN.D_CREATION) >= 15 THEN '15+'
ELSE NULL
END )
ELSE NULL
END AS F_CLOS,
DEBUT.D_CREATION AS DEBUT,
FIN.D_CREATION AS FIN,
RS.YEAR AS YEARS
FROM APPEL A
INNER JOIN (SELECT B.NO_APPEL,
B.C_ACTION,
B.D_CREATION,
B.C_EQUIPE,
B.C_TACTION,
Lead(B.C_ACTION, 1)
OVER (
PARTITION BY B.NO_APPEL
ORDER BY B.C_ACTION) AS FIN_C_ACTION
FROM ACTIONS B WITH (NOLOCK)
WHERE B.C_TACTION IN ( 'SYS_EQUIPE', 'SYS_CLOS_TECH', 'SYS_REOUVERT','SYS_CLOS' )
AND ( CAST(B.D_CREATION AS DATE)< Dateadd(week, Datediff(week, 0, Dateadd(WEEK, 0, #DR)), 0) )) DEBUT
ON ( A.NO_APPEL = DEBUT.NO_APPEL
AND DEBUT.C_EQUIPE IN('ETUD_MET_BILIZI')
AND DEBUT.C_TACTION IN( 'SYS_EQUIPE', 'SYS_REOUVERT' ) )
LEFT JOIN ACTIONS FIN WITH (NOLOCK)
ON ( FIN.C_ACTION = DEBUT.FIN_C_ACTION )
LEFT JOIN UTILISATEUR UTIL WITH (NOLOCK)
ON ( UTIL.C_UTIL = FIN.C_UTIL )
INNER JOIN EQUIPE E WITH (NOLOCK)
ON DEBUT.C_EQUIPE = E.C_EQUIPE
INNER JOIN EQUIPE EP WITH (NOLOCK)
ON E.C_EQUIPE_PERE = EP.C_EQUIPE
INNER JOIN (SELECT DISTINCT Datepart(ISO_WEEK, P.D_JOUR) AS Num_semaine,
Dateadd(SECOND, 59, Dateadd(MINUTE, 59, Dateadd(HOUR, 23, Dateadd(DAY, -1, Dateadd(week, Datediff(week, 0, P.D_JOUR) + 1, 0))))) AS DF_SEM,
YEAR(P.D_JOUR) AS YEAR
FROM PLANNINGS P WITH (NOLOCK)
INNER JOIN TCALEND TC WITH (NOLOCK)
ON TC.C_TCALEND = P.C_TCALEND
AND TC.F_TCALENDSTD = 1
WHERE ( C_TPERIOD <> 3
AND C_TPERIOD <> 9 )) RS
ON ( ( FIN.D_CREATION > Dateadd(DAY, -7, RS.DF_SEM)
OR FIN.D_CREATION IS NULL )
AND (CAST( RS.DF_SEM AS DATE) >= Dateadd(week, Datediff(week, 0, Dateadd(WEEK, - #SM, #DR)), 0)
AND CAST(RS.DF_SEM AS DATE) <= Dateadd(week, Datediff(week, 0, Dateadd(WEEK, 0,#DR)), 0) ) )
WHERE (A.C_NATURE = 'INC' OR A.C_NATURE = 'DMD')
AND ( A.D_CLOTTECH >= Dateadd(week, Datediff(week, 0, Dateadd(WEEK, - #SM, #DR)), 0)
OR A.D_CLOTTECH IS NULL )
UNION
SELECT DISTINCT NULL IDT_APPEL,
NULL C_DEBUT,
NULL C_FIN,
Dateadd(SECOND, 59, Dateadd(MINUTE, 59, Dateadd(HOUR, 23, Dateadd(DAY, -1, Dateadd(week, Datediff(week, 0, P.D_JOUR) + 1, 0))))) AS DF_SEM,
Datepart(ISO_WEEK, P.D_JOUR) AS Num_semaine,
NULL EQUIPETICKET,
NULL EQUIPESUP,
NULL C_UTIL_INT,
NULL INTERVENANT,
0 COND_TR,
0 COND_REJ,
0 COND_CLOS,
0 NB_TICKET_ENTRE,
NULL F_NONCLOS,
NULL F_CLOS,
NULL,
NULL,
--YEAR(P.D_JOUR) AS YEARS
case when Datepart(ISO_WEEK, P.D_JOUR)=1 then YEAR(getdate()) ELSE YEAR(P.D_JOUR) end AS YEARS
FROM PLANNINGS P WITH (NOLOCK)
INNER JOIN TCALEND TC WITH (NOLOCK)
ON TC.C_TCALEND = P.C_TCALEND
AND TC.F_TCALENDSTD = 1
WHERE ( C_TPERIOD <> 3
AND C_TPERIOD <> 9 )
AND Dateadd(SECOND, 59, Dateadd(MINUTE, 59, Dateadd(HOUR, 23, Dateadd(DAY, -1, Dateadd(week, Datediff(week, 0, P.D_JOUR) + 1, 0))))) >= Dateadd(week, Datediff(week, 0, Dateadd(WEEK, - #SM, #DR)), 0)
AND Dateadd(SECOND, 59, Dateadd(MINUTE, 59, Dateadd(HOUR, 23, Dateadd(DAY, -1, Dateadd(week, Datediff(week, 0, P.D_JOUR) + 1, 0))))) <= Dateadd(week, Datediff(week, 0, Dateadd(WEEK, 0, #DR)), 0)) T ORDER BY T.YEARS ASC
Thanks
The below code gives a count of 1 for each day, and accumulates from today (13/04/2021) til the end of the month and sums them for Saturdays, Sundays and Week days.
;WITH mycte AS (
SELECT GETDATE() DateValue
UNION ALL
SELECT DateValue + 1
FROM mycte
WHERE DateValue < EOMONTH(dateadd(day,-1, getdate()))
)
select
count(case when datepart(dw, DateValue) = 1 then 1 end) SunCount
, count(case when datepart(dw, DateValue) = 7 then 1 end) SatCount
, count(case when datepart(dw, DateValue) between 1 and 7 then 1 end) WeekCount
from mycte
For today (13/04/2021) I would expect the count to be Saturday = 2, Sunday = 2, and Weekdays to be 14 but instead I get 18 til the end of April - why is that?
I think it is because 'between' includes 1 and 7 again, below query should give you remaining 14 week days
;WITH mycte AS (
SELECT GETDATE() DateValue
UNION ALL
SELECT DateValue + 1
FROM mycte
WHERE DateValue < EOMONTH(dateadd(day,-1, getdate()))
)
select
count(case when datepart(dw, DateValue) = 1 then 1 end) SunCount
, count(case when datepart(dw, DateValue) = 7 then 1 end) SatCount
, count(case when datepart(dw, DateValue) between 2 and 6 then 1 end) WeekCount
from mycte
CTE created to count the number of days left from today's date to end of current month. So my report for today (30 March 2021) did not count tomorrow's date 31 March 2021.
declare #DespatchTo Date = '03-30-2021'
WITH mycte AS
(
SELECT CAST(Convert(date,getdate()) AS DATETIME) DateValue
UNION ALL
SELECT DateValue + 1
FROM mycte
WHERE DateValue < DATEADD(d, -1, DATEADD(m, DATEDIFF(m, 0, #DespatchTo) + 1, 0)) --03-31-2021
)
SELECT SUN.Count as SunCount, SAT.Count as SatCount, WK.Count as WeekCount
FROM
(SELECT count(*) as Count
FROM mycte
WHERE DatePart("w",DateValue) = 1
group by DatePart("w",DateValue))
As SUN,
(SELECT count(*) as Count
FROM mycte
WHERE DatePart("w",DateValue) = 7
group by DatePart("w",DateValue))
As SAT,
(SELECT distinct SUM(COUNT(*)) OVER() AS Count
FROM mycte
WHERE DatePart("w",DateValue) > 1 AND DatePart("w",DateValue) < 7
group by DatePart("w",DateValue))
As WK
Which returns blank/null results. How can I return as 0?
here is what you need to do:
;WITH mycte AS (
SELECT GETDATE() DateValue
UNION ALL
SELECT DateValue + 1
FROM mycte
WHERE DateValue < EOMONTH(GETDATE())
)
select
count(case when datepart(dw, DateValue) = 1 then 1 end) SUN
, count(case when datepart(dw, DateValue) = 7 then 1 end) SAT
, count(case when datepart(dw, DateValue) between 2 and 6 then 1 end) WK
from mycte
if you want to exclude today, you can adjust cte :
;WITH mycte AS (
SELECT GETDATE() + 1 DateValue
WHERE GETDATE() <> EOMONTH(GETDATE())
UNION ALL
SELECT DateValue + 1
FROM mycte
WHERE DateValue < EOMONTH(GETDATE())
)
select
count(case when datepart(dw, DateValue) = 1 then 1 end) SUN
, count(case when datepart(dw, DateValue) = 7 then 1 end) SAT
, count(case when datepart(dw, DateValue) between 2 and 6 then 1 end) WK
from mycte
I want a query that returns results from 3 months, 6 months and 12 months in their own column.
3 | 6 | 12
V1| V2| V3
I have a query that will give me any one of these results:
Code to get one value:
SELECT SUM(CONVERT(bigint,R.FileSize)) / (1024*1024) AS '3'
FROM Revisions R
JOIN Documents D ON D.DocumentID = R.DocumentID
WHERE R.Date BETWEEN dateadd(month, -3, GETDATE()) AND getdate()
Results:
3
205
I tried to embed the SQL query and combine them.
SELECT b.3, SUM(CONVERT(bigint,R.FileSize)) / (1024*1024) AS '6'
FROM Revisions R2
JOIN Documents D2 ON D2.DocumentID = R2.DocumentID
FULL OUTER JOIN b ON b.3 = 6
(SELECT SUM(CONVERT(bigint,R.FileSize)) / (1024*1024) AS '3'
FROM Revisions R
JOIN Documents D ON D.DocumentID = R.DocumentID
WHERE R.Date BETWEEN dateadd(month, -3, GETDATE()) AND getdate()) b
WHERE R2.Date BETWEEN dateadd(month, -6, GETDATE()) AND getdate();
I think you want conditional aggregation:
SELECT SUM(CASE WHEN R.Date BETWEEN dateadd(month, -3, GETDATE()) AND getdate()
THEN CONVERT(bigint, R.FileSize)) / (1024*1024)
END) AS filesize_3,
SUM(CASE WHEN R.Date BETWEEN dateadd(month, -6, GETDATE()) AND getdate()
THEN CONVERT(bigint, R.FileSize)) / (1024*1024)
END) AS filesize_6,
SUM(CASE WHEN R.Date BETWEEN dateadd(month, -9, GETDATE()) AND getdate()
THEN CONVERT(bigint, R.FileSize)) / (1024*1024)
END) AS filesize_9
FROM Revisions R JOIN
Documents D
ON D.DocumentID = R.DocumentID
I would like to create a query that would count how many records were created in the last 7, 14 and 28 days. My result would return something like:
7Days 14Days 28Days
21 35 56
I know how to for each timepsan e.g. 7 days, but I do I capture all three in one query?
select count(*) from Mytable
where Created > DATEADD(day,-8, getdate())
Also not pretty, but doesn't rely on subqueries (table/column names are from AdventureWorks). The case statement returns 1 if it falls within your criteria, 0 otherwise - then you just sum the results :
select sum(case when datediff(day, modifieddate, getdate()) <= 7
then 1 else 0 end) as '7days',
sum(case when datediff(day, modifieddate, getdate()) > 7
and datediff(day, modifieddate, getdate()) <= 14
then 1 else 0 end) as '14days',
sum(case when datediff(day, modifieddate, getdate()) > 14
and datediff(day, modifieddate, getdate()) <= 28
then 1 else 0 end) as '28days'
from sales.salesorderdetail
Edit: Updated the datediff function - the way it was written, it would return a negative number (assuming modifieddate was in the past) causing all items to fall under the first case. Thanks to Andriy M for pointing that out
It isn't the prettiest code in the world, but it does the trick. Try selecting from three subqueries, one for each range.
select * from
(select COUNT(*) as Cnt from Log_UrlRewrites where CreateDate >= DATEADD(day, -7, getdate())) as Seven
inner join (select COUNT(*) as Cnt from Log_UrlRewrites where CreateDate >= DATEADD(day, -14, getdate())) as fourteen on 1 = 1
inner join (select COUNT(*) as Cnt from Log_UrlRewrites where CreateDate >= DATEADD(day, -28, getdate())) as twentyeight on 1 = 1
select
(
select count(*)
from Mytable
where Created > DATEADD(day,-8, getdate())
) as [7Days],
(
select count(*)
from Mytable
where Created > DATEADD(day,-15, getdate())
) as [14Days],
(
select count(*)
from Mytable
where Created > DATEADD(day,-29, getdate())
) as [28Days]
SELECT
[7Days] = COUNT(CASE UtmostRange WHEN 7 THEN 1 END),
[14Days] = COUNT(CASE UtmostRange WHEN 14 THEN 1 END),
[28Days] = COUNT(CASE UtmostRange WHEN 28 THEN 1 END)
FROM (
SELECT
*,
UtmostRange = CASE
WHEN Created > DATEADD(day, -8, GETDATE()) THEN 7
WHEN Created > DATEADD(day, -15, GETDATE()) THEN 14
WHEN Created > DATEADD(day, -29, GETDATE()) THEN 28
END
FROM Mytable
) s