Remote control feature for iOS devices in AirWatch - airwatch

We use AirWatch as MDM solution. Is there a feature to help troubleshooting for iOS devices, like remote control? Something similar to Help#work in MobileIron.
If AirWatch doesn't support this: is there any other solution for iOS devices?

Whereas remote view using traditional AirPlay requires devices to be running the Bonjour service and cannot be easily retransmitted to different subnets, AirWatch remote view capabilities use the AirWatch Agent instead of Bonjour and can function over different subnets within the same network. If an end user calls with an issue, simply instruct them to start their AirWatch Agent application and then send a remote view request to view their screen.
--> You can only remote view the IOS device when the MDM agent is opened in the foreground. This is an Apple restriction and not an MDM limitation.
Source : https://my.air-watch.com/help/9.1/en/Content/Platform_Guides/iOS/C/Remote_View_Overview.htm

AirWatch has the Remote View feature which allows administrators to assist with troubleshooting by viewing an end user's iOS device from an AirPlay-enabled destination.
Supported destination are :
AirServer for both Mac OS X or Windows
X-Mirage for both Moc OS X or Windows
Reflector for Windows
Ports to configure :
7000 for video on Mac
7100 for video on Windows
5000 for audio on Mac and Windows
Requirements :
iOS 7 and higher devices to run the Remote View command
iOS 7 and higher Supervised devices to run the Stop Remote View command
AirWatch Agent v4.9.3 and higher
In your AirWatch Console, go the Details View page of your iOS device, click on More (the one next to Lock at the top of the page), then click on Remote View. You have to configure a destination before. If it's not done already, click on Add a destination on the 1st screen.
Complete documentation is available on my.air-watch.com under the current name "VMware AirWatch iOS Platform Guide". It's located in "Chapter 6: Additional iOS Configuration".

Related

Mac OS X 10.x Network Service Notification

Using Mac os x 10.13 the network preferences pane shows status of network services (eg Wi-Fi and/or Ethernet) being connected or not. If I change the service status, say by turning Wi-Fi off or on, or disconnecting/connecting ethernet cable then the Preferences Pane reflects this change immediately which implies that it is getting some notification of the network service changes.
How can I accomplish receiving these types of notifications in my Swift program?
I know that I can create a timer object to periodically check the status using the NetworkSetup app process commands and this works fine, but I wish to be notified when the changes occur.
never mind; it looks like this is do-able using the SystemConfiguration framework

disable notification to connect to a USB Function Filesystem in Android 7.0

We have written an android application that communicates with a piece of custom hardware over USB. Prior to Android 7.0 Nougat when we plugged in the usb the app would lauch automatically and establish a ptp connection between the two devices. Now in Android 7.0 the app no longer launches automatically. Instead a USB symbol appears in the upper left corner. Pulling down the notifications window shows a notification that reads as follows:
Android System
Connected to USB Function Filesystem
Tap to view files
How can we avoid having this permissions notification pop up before starting our app?

How can I debug Windows Phone 8 App on Remote Server?

Our Projects(Code/Design,etc) in remote server,They have develop windows phone scenario,such as : visual studio 2012/2013,windows phone sdk installed etc..
i know debug app must be in vs2012/2013,
but,if i want to debug app on remote server and how can connect device ?
ps:
1、Use the same network.
2、All code in the remote server.
If you want to do it programmaticaly:
Microsoft has managed APIs that allow you to install and run XAPs on either hardware device or simulator. They are implemented in 3 DLLs: Microsoft.Smartdevice.Connectivity.dll, Microsoft.Smartdevice.Connectivity.Interface.dll and Microsoft.Smartdevice.MultiTargeting.Connectivity.dll - you should be able to google usage examples.
Unfortunately, there's no APIs for remote debugging.
If you want to do it manually:
You can use remote desktop + RemoteFX USB Redirection.
Or you can use specialized hardware, such as "Conversions Technology USB Extender Over IP" or "StarTech USB1000IP".

Android tablet pc with a Nokia phone 3G data connection

This is technical question to check the possibilities of the scenario. Is it possible to use Nokia phone's (Lumia, N9, symbain phone, S40) 3G data connection with a Android tablet pc?
Or any way to use phone's 3G data connection with tablet pc?
I have a unlimited data connection for my phone. But I don't use it that much. So I'm planning to use it with the tablet pc.
yep its possible easily if :
1. your tab is rooted
2. your tab supports usb host mode or otg mode (you could either check it on net or download usb host diagnostics) (just click start diagnostic)
procedure
Downoad ppp widget
configure your apn according to pc suite settings
then plug in your phone via usb on nokia pc suite mode
now wait 10s and click connect
you are now done
(pls switch your wifi off as ppp widget creates virual wifi for your tab)
any inquiries contsct rld0989#gmail.com (don't be rest less I only check my gmail once a day)
Yes, it's possible to use your phone as a modem, connected to the tablet via a USB cable, as long as you have
(1) an APN from your network operator to make a data connection via their network, and
(2) suitable device drivers for the phone. On Windows, smartphones are plug and play, but I don't have any experience using them with Android.
On the tablet, you also need some software to control the modem - something like the Mobile Broadband Connect 3.0 application listed on here
You can write a simple connection app yourself using the Android Telephony Manager.
Alternatively, you could connect manually, using AT commands with a suitable AT command program (in Windows, it would be Hyperterminal). This thread describes a possible equivalent for Android.
Standard AT commands to make a data connection are described in the 3gpp TS27.007 specification.
There are a lot of variations for different manufacturers, but making a simple connect should be possible using the standard commands.

Mac to iPhone App Communication over WiFi

I am new to developing for the iPhone and would love some advice on an app i'm trying to develop.
Is it possible to send commands to an app on iOS 3.2 from OS X using AppleScript. The iOS app will display an image and run a small script when it recieves the appropriate command from the client software running on a Mac Mini. The devices would communicate over an a closed WiFi network.
Before I continue down this path does anyone have any advice on how to setup the communication (i.e. get the app to run in the background and listen on a designated port).
I don't know the full process but I know that various apps do this one way or another, such as 1password and desktop remote mouse apps. I think that CocoaAsyncSocket will help. An alternative to having the iOS app listening on a socket is to open a connection from iOS to OS X and then persist it. You can then send data either way through the connection.