Fiware Instance Status Error - instance

Question

Hi I've been trying to try out the Fiware service.
I've setup an POI Instance in the Waterford Region.
I've followed the instructions and assigned a floating IP.
On the Instance page I have no IP address and an Status Error.
Under the security page -> Floating IP tab there is an IP address assigned. The Instance is blank. When I try and associate an IP to the instance i get a 400 error:
undefined. Cause: 400 Error
{"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}}
Has anyone had the same problem?

Answer 1

Have you used the 'Allocate IP to project' menu under the Security Tab first ?
If you have a floating IP available it should be connected to the instance you've created using the Associate IP -Action under the Security/Floating IP's. Remember to also allocate and connect the keys and open relevant ports as described here: http://catalogue.fiware.org/enablers/poi-data-provider/creating-instances
There has been some resource (floating IPs) limitations in the FILAB cloud servers so this may be also the reason if you have followed all the above.

Answer 2

Currently, there seems to be some problems with the POI GE image in the Fiware Cloud. Currently a working choice is to start an Ubuntu 14.04 image and install the POI GE according to http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/POI_Data_Provider_-_Installation_and_Administration_Guide .