I can't access my website using its ip number - cpanel

Question

Am trying to access my website by its IP address. The site is hosted on a shared ip so, i tried including a tilde ~ and then my user name, but it doesn't seem to work.
Any idea around this?
http://serverIPaddress/~cpanelusername

Answer 1

Most likely this is happening because of mod_ruid2 being installed. In order to access the site via publicIPaddress/~username you have to install mod_userdir.
unfortunately you can't use mod_userdir and mod_ruid2 at the same time. So these are the steps for configuring your WHM to allow access with ip/~username
Login to WHM with your root user. Go to mod_userdir TWEAK which you can access using the search bar on the left side of the GUI.
At this point check the box to install the service. After it installs you should be able to access the site with ip/~username. It is very likely it will not install because there are conflicts with mod_ruid2 and CGI being installed. So you remove them like this,
Go back to the search bar and type EasyApache. Click the link when it pops up,
Click customize and then next or click Server Modules on the left. In the main area and your current setup will load. First type mod_ruid2 in the search bar. When it pops up click to uninstall it.
Next search for CGI and if ea-apache24-mod_cgi uninstall it as well.
Now you need to use another handler so in my case I chose suphp.
ea-apache24-mod_suphp
Once you choose to install it you will need to choose Prefork Worker or Event.
Here are the descriptions of these,
Prefork With the Prefork module installed, Apache is a non-threaded,
pre-forking web server. That means that each Apache child process
contains a single thread and handles one request at a time. Because of
that, it consumes more resources than the threaded MPMs: Worker and
Event.
Prefork is the default MPM, so if no MPM is selected in EasyApache,
Prefork will be selected. It still is the best choice if Apache has to
use non-thread safe libraries such as mod_php (DSO), and is ideal if
isolation of processes is important.
Worker The Worker MPM turns Apache into a multi-process,
multi-threaded web server. Unlike Prefork, each child process under
Worker can have multiple threads. As such, Worker can handle more
requests with fewer resources than Prefork. Worker generally is
recommended for high-traffic servers running Apache versions prior to
2.4. However, Worker is incompatible with non-thread safe libraries. If you need to run something that isn’t thread safe, you will need to
stick with Prefork.
Event Each process under Event also can contain multiple threads but,
unlike Worker, each is capable of more than one task. Apache has the
lowest resource requirements when used with the Event MPM.
Event, though, is supported only on servers running Apache 2.4. Under
Apache 2.2, Event is considered experimental and is incompatible with
some modules on older versions of Apache. Nevertheless, on
high-traffic Apache 2.2 servers where Apache has experienced issues
with memory, upgrading Apache to take advantage of the Event MPM can
yield significant results.
After you are done installing the new modules and removing the old ones you need to ssh into your server and type
For Centos 7
/usr/local/cpanel/bin/rebuild_phpconf --available
This will show you something like this,
At this point I checked my current php install like this,
php -v
PHP 5.6.27
So I decided to go with the correlating PHP version for my handler. So now you have to select the handler like this,
/usr/local/cpanel/bin/rebuild_phpconf --default=ea-php56 --ea-php56=suphp
At this point make sure you go back to mod_userdir in your whm search bar and try and install it again. If it installs with no errors then try and access the page in your browser with ipaddress/~username. If you still can not access it then go back to your mod_userdir screen and make sure you check mark the box next to your user that says exclude protection.

Answer 2

You should probably get in touch with your host's support team for these sort of questions.
Typically, you receive an e-mail that has your cPanel account name, password, as well as something like "Temporary Webpage URL" which you can use to access your website until your DNS resolves in the form of: http://127.0.0.1/~account.
The "account" in above url example is your user name of cpanel.