BPMS or just plain programming? - ide

What do you prefer (from your developer's point of view) when it comes to implement a business process?
A Business Process Management System (BPMS) or just your favorite IDE with the needed tools and frameworks (a reporting tool for example)?
What is from your point of view the greatest Benefit of a BPMS compared to an IDE with your personal tools and frameworks?
OK. Maybe I should be more specific... I got to know one specific BPMS which should make it easy to implement a business process by configuring rules. But for me as a developer it is hard to work with the system. I would like to work with text files which I can refactor and I would like to be able to choose the right technology or framework for the job I have to do. Instead the system forces me to configure.
There are rules where I can use java, but even then I have to stick to the systems editor without intellisense etc.
So this leads me to the answer of my own question - I would like to use the tools I am used to instead of having to learn how to work with a BPMS (at least the one I know) because it limits me more than it helps. The BPMS I know is a framework from which it is hard to escape! At this time, I would prefer a framework like Grail over any BPMS I know.
So maybe the more specific question is: do you feel the same or are there BPMSes which support you in beeing a developer and think like a developer or do most of them force you to do your job a different way?

In my experience the development environments provided by BPMS systems are third rate, unproductive, and practically force you to write hard to maintain, poorly designed code (due to their limitations). Almost all the "features" (UI, integrations, etc) provided by the BPMS system I'm familiar with (the one sold by that company named for its database) were not worth the money we paid.
If you're forced to use BPMS, as a developer, my advice would be to build as much of your application in a conventional development environment, such as Java or .Net, build as little as possible in the BPMS environment itself, and integrate the two. The only things that should go in the BPMS is the minimum to make the business process work.

Not sure what exactly you ask, but the choice BPM vs. plain programming will depend on the requirements. A "business process" is a relatively vague term in software engineering.
Here are a few criterion to evaluate your needs:
complexity of the rules - Are the decisions/rules embodied in your process simple, complicated, configurable, hard-coded?
volatility of the process - How frequently does your process change? Who should be able to make the change?
integration need - Is your process realized using multiple heterogenous services, or is all implemented in the same language?
synchronous/asynchrounous - Is your process "long-running" with the need to handle asynchronous actions?
human tasks - Does your process involves human interaction, with task being assigned/routed to people according to their roles/responsibilities?
monitoring of the process - What is the level of control you want on the existing process instances being executed? Do you need to audit the actions, etc. ?
error handling - Depending on the previous points, how do you plan to deal with errors, or retry of faulty process execution?
Depending on the answer to these questions, you may realize that your process is closer to a simple state chart with a few actions and decisions that can be executed in a sequence, or you may realize that you need something more elaborated, and that you don't want to re-implement all that yourself.
Between plain programming and a full-fledge BPM solution (e.g. Oracle BPM suite which contains BPEL, rule engine, etc.), there are intermediate solutions such as jBPM or Windows Workflow Foundation and probably a lot of others. These intermediate solution are frequently good trade-off.

I have worked with Biztalk in the past and more recently with JBPM. My opinion is biased against BPMs for the following reasons:
Steep learning curve : To make a process work, I have to understand how the system and the editor works. It is hard enough for a developer to understand the system, let alone a business user. The drag and drop and visual representation is a great demo tool. It certainly impresses managers (who ultimately pay for it), but a developer's productivity just drops.
Non developers changing the workflow : I haven't seen one BPM solution do it flawlessly. Though it doesn't look like code, right click on the box and you do have to put some code, otherwise it is not going to work. So you definitely need a developer to do it. The best part is that it is neither developer friendly nor business user friendly, just demo user friendly.
Testablity and refactoring : It is virtually impossible to test drive a BPMS. You do have 'unit test frameworks' advertised, but most of them are hacks and hard to use. Recently I tried the JBPM one; I ended up writing a lot of glue code and fake workflow handlers to make it work. The deal breaker for me though is refactoring. If the business radically changes it's mind about how a business process should look, then good luck re-arranging the boxes, because just re-arranging them won't work, all the variables bound to the boxes also need to be re-arranged. I would prefer the power of the IDE and tests to refactor my business process.
If your application has workflow, then you could try a workflow library (with or without persistent state). It will still manage your workflows without all the bloat that comes with a BPM. If a business user needs to understand the code, then let the business prepare good process flowcharts and translate them into good domain driven code. Use cucumber style acceptance tests to make bring the developers and business together. A BPM is just something that tries to do too many things and ends up doing all those things badly.

BPMS-- a lot of common business case, use case are already implemented. So you just have to know how to use it. For common workflow, you don't even need to write a single line of code, though mostly you would have to write some scripts to cover things that are not yet implemented.
Plain programming-- just use the IDE to hack out the code. The positive side: more control. The negative? A lot of times are spent on rewriting boilerplate code. And you have to maintain them.
So in a nutshell, I would prefer a Business Process Management System. One that I would recommend is ProcessMaker. It features an intuitive process designer that allows you to design workflow with drag and drop. And you can always write trigger to extend the process functionalities. It's open source as well.

Related

Fastest way to understand business logic in a new project

I would like to know the fastest/best way to learn the business logic in a new project.
Most projects have been running for years, some of them are poorly documented, but you still need to know how to work with them. What is the best way to do this? (Use Case Diagram / support from colleagues / code analysis etc.)
The problem with verbose logging is that you may be overloaded with details that do not help, and even if you have the right details, you may misunderstand the big picture.
Moreover, if projects run for years, and are poorly documented, chances are the little available documentation is already obsolete. And chances are, the team did not invest heavily in logging either.
Reverse engineering the code is another approach, but where to start if there are millions of lines of code in the legacy system? Some things can be easily read in code, but many more complex, emergent behavior comes from the interactions between many classes, and this kind of knowledge is the most difficult to extract.
So here is the way to go:
Talk to colleagues. The best approach to move knowledge from one brain to another is direct conversation. It works much better than any formal diagram or any documentation. Unfortunately this is not always possible (e.g. team left)
If 1 is not possible, understand the business user's point of view. May be there is a user manual? Maybe some colleagues of the user-support? if none of those are possible, the ultimate way is to spend some time in the day of the user's life. You will not understand how the system works, but at least you'll get a quick intro in what the system is supposed to do, what matters to the users, and maybe some business rules.
Check for automated test cases. In fact, such test cases are a hidden and up-to date documentation resource.
Check for non-automated test cases, in particular use acceptance tests, and integration tests. If these are not automated, there are chances that they are already obsolete. But it's better than nothing.
Reverse engineer the code. Identify the main classes and how they interact. And yes, some simplified class diagrams will help you to understand how classes are related (no need to document properties and methods: these can be found back in the code). And some sequence diagram will help you to get a picture of the more complex interactions.
Run server, log verbose everywhere. Follow code flow and dig in.

Automatisation&Piping of diverse tasks

I am looking for recommendations for a very generic automation/task execution tool. The scope is somewhat between a script, a build system like make and orchestration tools like Ansible or Puppet. The best I can do is describe my rather vague 'requirements' and hope for clues how others have solved these problems. Sorry for the long description, I guess I don't really know what exactly I want he solution to do. I profit from programming answers on SO all the time but I am not entirely sure if my open ended question is acceptable here.
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We work as data analysts/system validators in a corporate setting. We perform a range of diverse tasks and interact with lots of ever changing systems. Each little step we do is arguably mundane/easy, but the bigger picture only forms if lots of iterations with slightly different inputs or combinations are repeated. It is a bit like looking for a needle in a hay stack, but the concrete problem is slightly different every time. This makes it hard to use a normal script or automation tool, which require more structure to work. But doing things semi-manual without a big team does not allow us to cover all the analysis/cases we want/need.
To give an applied example: a typical tasks could involve setting up a big calculation in a vendor system, extracting their ASCII output from a web server and parsing it. Then we would suck raw input data from a set of configuration files and data bases. This is piped into some of our home grown replication tools/models living in C++. Then both the system's results and our replication is scanned for interesting outliers (e.g. regression tested) and only this subset is uploaded for human analysts to investigate, nicely presented in an Excel sheet.
We can do all these things easily by hand for a once-off or maybe using ad-hoc tools/scripts. We just can't do it repeatedly for ever so slightly different settings. We seem to need a library for 'common tasks' that are just specialized by some few inputs (e.g. task it to download a time series and scan for outliers - parameters would be db access/login and maybe parameters defining what an outlier is in that context). And then I need to chain these tasks together to make complex tasks repeatable and simple to build up from atomic steps.
I have not found anything really do something like this. There seems to be specialist scripting or tools for each niche available, but not something combining all the different tasks I need to perform.
I have been so far toying on and off with a minimalist sqlite database which controls a set of python 'scripts'/wrappers. These scripts take input parameters from the data base, and they are chained/piped based on the database. The scripts write their results back to the database, mostly as plain text and floats/ints. This kind of db interface is very error prone and complicated for humans; the idea is to have (template) scripts writing (concrete/parametrised) scripts to the db for execution, like rolling itself out before executing. Not sure if this is a smart idea, but the db is driving the scripts, without much interacting among these building block script; rather than having the conventional bunch of scripts calling each other and dumping some data into db as an after thought. So far we have lots of separate wrappers (scripts) to talk to all the systems and do the work, what is really missing is something tying it all together an controlling it.
I am interested (obviously) more in data/flow transparency, repeatability and chaining mini-programs together to bigger units, rather than speed or scaling to larger data sets. All the heavier lifting is either done in the systems we interact with, or it is delegated to C++ called from these python scripts. This is not a production system with more stability and fixed goals but rather a flexible analysis/investigation helper.
I really hope someone here has previously run into exactly that problem severely limiting our productivity, and we can just piggy back off your solution or ideas.
I would suggest that you consider staf (Software Test Automation Framework). It's open source, distributed, and cross-platform. It will run just about any task on just about any platform. It has a variety of plugin "Services" available for specific purposes, or you can create your own custom Service. You can also extend the functionality through scripting (jython) It's also well documented and reasonably well supported through user forums by IBM.

What language to choose for SaaS API?

I work in a small organization that has built an enterprise SaaS solution. Up until this point our workflows have had no programmatic interface. We're moving to a model that will allow for an end user to do anything programmatically that can be done in the UI. I'm looking for suggestions in terms of the language/framework that you would use to build that programmatic layer.
From an organizational perspective I would like the current UI team to also have ownership of the API. That team is familiar with PHP, Rails, and Javascript. Our current back-end code is written in Scala. I'm leaning toward not doing the APIs in Scala because it doesn't seem like the right tool for the job and the lack of subject matter expertise around it on the UI team.
From a functionality perspective most of the APIs will be fairly simple database operations (CRUD) with perhaps some simplistic business logic applied on top (search for example).
I'm a bit intrigued by using Node.js for this as everyone on the team is really strong with Javascript. That being said I don't just want to hop on the semi-new technology bandwagon. Because it is enterprise software, unit testing frameworks, reusability, and extendability are all important considerations as well.
Any suggestions?
I realize this question was about technology options, but there's a fundamental concern that seems really important to call out:
From an organizational perspective I would like the current UI team to also have ownership of the API.
While this sounds like a logical approach, it may not work out well unless you're UI team is made up of really solid engineers. SaaS API development is arguably one of the most challenging aspects of modern software design. A great API will make everyone's lives easier, while a poor API will bring your system to its knees and leave you completely clueless as to why.
As a quick example, if you don't solve the end user's needs in the right way, you're likely to force a number of n+1 problems on them (and thus, on you.)
There is a bunch of great material out there about how to design great APIs and even more about the pitfalls of designing a bad one. Generally speaking, most of the UI devs I've worked with, particularly ones that are only familiar with scripting languages, are not people I would entrust to API design. Instead I would utilize them as customers (in a Scrum sense) who guide the design by describing end-user needs.
I faced something like this on a previous project, where we ended up going with a combo of Esper and our own DSL written using ANTLR 3.0. Our biggest concern with using a fully funcional runtime, was sandboxing the user's code.
That said, I think Node.JS would be one of the easier ones to sandbox and it fits your needs. Maybe using something like this: http://gf3.github.com/sandbox/ or looking into Cloud9's code to see how they keep things safe. I also like that with Node.js you could give your users a pretty niffy editor using Ace.
Also check out this post: How to run user-submitted scripts securely in a node.js sandbox?

How can developers let business users define application logic?

I'm working on a new application at work, and a manager is really pushing the concept of a business rules management system (BRMS) and a workflow management system, and I'm trying to figure out the best way of integrating these types of tools.
With regard to these types of systems, I don't know what I don't know, so I'm trying to get other perspectives and information.
The thing the manager is looking for is the ability for business users to change business rules or process flows without the need for developer time (or with minimal developer time).
A BRMS is easier for me to understand when I think about how it would fit into code. It's pretty straightforward, and I can see how the logic could reside completely outside of an application. Since I haven't done much with these types of systems, I would appreciate any info on good products that integrate with .NET, or info on experiences. (We're looking at InRule, Blaze Advisor and ILOG Rules)
What I'm less sure of is the workflow part.
Workflow Foundation makes sense to me, as it's a known, defined workflow that's integrated into application code, but the manager isn't looking for a foundation, he wants a tool that lets business users define and update workflows. Any type of system that allows end users to dynamically create workflows makes less sense to me.
I was asked to look at WorkflowGen as an example of a workflow engine. To me, it looks like it's completely self-contained unless a developer writes .NET code to interface with back-end systems.
I can understand a workflow system that allows users to define specific, limited actions, like "e-mail so and so" and "require so and so to approve," but I have no idea how a workflow system that's supposed to dynamically define application flow can be integrated in to an application, or even how the more simplistic system I just described can display and update back-end data.
I'm pushing for use cases so I can better understand what my manger is looking for in terms of moving these types of logic outside of application code, but in the meantime, I'd appreciate any info anyone has on these types of systems. As I said, I don't know what I don't know, and our business users seem to think our new application should support these types of tools. I want to make sure I'm limiting our functionality due to my lack of knowledge.
Thanks for any information or advice.
If you work in .NET: .NET Workflow Foundation. It's complex, true, but it's free and has everything your manager asks for. Business rules part will require some getting used to, the workflow will need some initial investment in building your own "environment" but, when you look at all this from above, WF.NET still gives more than what others has to offer. InRule is a cheap product that can't really do much, Blaze is way too complex, way too expensive and not really for "non-programmers"; ILOG is, too, not for "business users".

Software "Robots" - Processes or work automation [closed]

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I have being toying with the idea of creating software “Robots” to help on different areas of the development process, repetitive task, automatable task, etc.
I have quite a few ideas where to begin.
My problem is that I work mostly alone, as a freelancer, and work tends to pill up, and I don’t like to extend or “blow” deadline dates.
I have investigated and use quite a few productivity tools. I have investigated CodeGeneration and I am projecting a tool to generate portions of code. I use codeReuse techniques. Etc.
Any one as toughs about this ? as there any good articles.
I wouldn't like to use code generation, but I have developed many tools to help me do many of the repetitive tasks.
Some of these could do nice things:
Email Robots
These receive emails and do a lot of stuff with them, they need to have some king of authentication to protect you from the bad stuff :
Automatically logs whatever was entered in a database or excel spreadsheet.
Updates something in a database.
Saves all the attachments in a specific shared folder.
Reboot a server.
Productivity
These will do repetitious tasks:
Print out all the invoices for the month.
Automatically merge data from several sources.
Send reminders of GTD items.
Send reminders of late TODO items.
Automated builds
Automated testing
Administration
These automate some repetitive server administration tasks:
Summarize server logs, remove regular items and send the rest by email
Rebuild indexes in a database
Take automatic backups
Meta-programming is a great thing. If you easily get access to the data about the class structure then you can automate a few things. In the high level language I use, I define a class like 'Property' for example. Add an integer for street number, a string for street name and a reference to the owning debtor. I then auto generate a form that has a text box for street number and street name, a lookup box for the debtor reference and the code to save and load is all auto-generated. It knows that street number is an integer so its text box can only accept integers. If I declare a read only property it will also make sure the text box is read only.
There are software robots, but often you really don't see them. For example consider a robot that is used to package stuff. There is a person who monitors the robot in case of a failure. When the robot fails, the person shuts the robot down and fixes things. That person is like a programmer who operates IDE to compile, refactor etc. When errors occur, the programmer fixes the code and runs the compiler again.
Well compiling is not very robot like, but then there are software that compile your project automatically. Now that is more like a kind of a robot. That software robot also checks things in the code like is there enough comments and so on.
Then we have software that generates code according to our input. For example we can create forms in MS Access easily with Wizards. The wizards are not automatically producing new forms form after form after form, because we need every form to be different. But the form generator is a kind of robot-like tool that is operated.
Of course you could input the details of every form first and then run generate, but people like to see soon every form. Also the input mechanism is the form pretty much already, so you get what you create on the fly. Though with data transformation tools you can create descriptions of forms from a list of field names, generate the forms, and call that as using robots.
There are even whole books about automated software production, but the biggest problem is, that the automation of the process lasts longer then the process itself.
Mostly programmers give up on this, since they try to achive everything on one step, from manual programming, to automation.
Common automation in software production is done through IDEs, CodeGenerators and such, until now nearly no logic is automated.
I would appreciate any advance in this topic. Try to automate little tasks from the process, and connect those tasks afterwards. Going step by step.
I'm guessing that, just like just about every software developer on planet Earth, you want to write software that writes software by itself. Unfortunately, it's an idea that only works on paper. I mean, we have things like code generators, DSLs, transformation pipelines, Visual Studio add-ins that statically analyse code and generate derivative code, and so on. But it's nowhere near anything one would call a 'robot'.
Personally, I think more needs to be done in this area. For example, the IDE should be able to infer things and make suggestions based on what I'm actually doing. For example, if I'm adding a property, the IDE infers what attributes other properties in the file has, and how the property itself is structured, and adjusts the property accordingly.
Any sort of AI is hard work and, regrettably, does not have such a great ROI. But it sure if fun.
Scripting away the repetitive tasks - that's what you refer? I guess you're a Windows developer where scripting is not as nearly common as in *nix world. Hence your question.
You might want to have a look at the *nix side of software development arena where the workflow is more or less similar to what you describe (at least more than Windows). Plowing your way via bash, perl, python, etc.. will get you what you want.
ps. Also look at nsr81's post in comments for similar scripting tools on Windows.
Code generation is certainly a viable tool for some tasks. If done poorly it can create maintenance problems, but it doesn't have to be done poorly. See Code Generation Network for a fairly active community, with conference, papers, etc.
Code Generation in Action is one book that comes to mind.
You can try Robot framework
http://robotframework.org/
Robot Framework is a generic automation framework,It has easy-to-use tabular test data syntax and it utilizes the keyword-driven approach.
Even you can used this tools as software bot (RPA).
Robotic Process Automation
First, a little back-story... In 2011, I was the Operations Manager for Contracting Center of Excellence at Bristol-Myers Squibb. We were in the early stages of rolling out a brand new Global Contracting System. This new system was replacing a great deal of manual effort across the globe with the intention of one system to create, store and retrieve Contracting information for all of the organization. No small task to be sure, and one we certainly underestimated the scope and eventual impact of. Like most organizations getting a handle on this contract management process, we found it to be from 4 to 10 times larger than originally expected.
We did a lot of things very right, including the building of a support organization from the ground up, who specialized on this specific application and becoming true subject matter experts to the organization in (7) languages and most time zones.
The application, on the other hand, brought it's own challenges which included missing features, less than stellar performance and a lot of back-end work needing done by the Operations team. This is where the Robotics Process Automation comes into the picture.
Many of the 'features' of this software were simply too complicated for end users to use, but were required to create contracts. The first example was adding a "Contact" to whom the Contract would be made with. The "Third Party", if you will. This is a seemingly simple thing, which took (7) screens of data entry, a cryptic point of access, twenty two minutes and a masters degree to figure out, on your own for each one. We quickly made the business decision to have the Operations team create these 'Contacts' on behalf of our end users. We anticipated the need to be a few thousand a year. We very quickly passed 800 requests per week. With three FTE's working on it, we had a backlog ever growing and a turn-around time of more than two weeks per request. Obviously, this would NOT due in any business environment.
The manual process was so complicated, even my staff had a large number of errors in creating them, even as subject matter experts. The resulting re-work further complicated the issue and added costs. I had some previous Automation experience and products that I worked with, but this need was even more intense and complicated than I had encountered before. I needed something great, fast, easy to implement and that would NOT require IT assistance (as that had it's own pitfalls.) I investigated a number of products, all professing to do similar things. One of course, stood out to me. It seemed to be the most capable, affordable and had good support options. The product I selected was Automation Anywhere at the bargain price of about $4000.00 USD.
I am not here to pitch for Automation Anywhere, or any specific product, for that matter. But, my experiences with this tool, forever changed my expectations and understanding of what Robotic Process Automation really means.
Now, don't get me wrong, I am not here to pitch for Automation Anywhere, or any specific product, for that matter. But, my experiences with this tool, forever changed my expectations and understanding of what Robotic Process Automation really means. (see below, if you are unsure)
After my first week, buying the tool and learning some of the features, I was able to implement a replacement of the manual process of creating a "Contact" in the contracting system from a two week turn around, to a (1) hour turn-around. It took the FTE effort of 22 minutes for each entry, to zero. I was able to run this Automated process from a desktop PC and handle every request, fully automated, including the validation and confirmation steps into other external systems to ensure better data quality than was ever possible, previously. In the first week, my costs for the software were recovered by over 200% in saved labor, allowing those resources to focus on other higher value tasks. I don't care where you are from, that is an amazing ROI!
That was just the beginning, now that we had this tool, and in fact it could do much more than this initial task I needed, it became one of the most valued resources for developing functional Proof of Concept/prototypes of more complex processes we needed to bridge the gaps in the contracting system. I was able to add on to the original purchase with an Enterprise License and secure a more robust infrastructure partnering with our IT department at a an insanely low cost for total implementation. I now had (5) dedicated Corporate servers operating 24/7 and (2) development licenses for building and supporting automation tasks and we were able to continue to support the Contracting initiative, even with the volume so much greater than anticipated with the same number of FTEs as we started with. It became the platform for reporting, end user notification, system alerts, updating data, work-flow, job scheduling, monitoring, ETL and even data entry and migration from other systems. The cost avoidance because of implementing this Robotic Process Automation tool can not be over stated. The soft-dollar savings from delivering timely solutions to the business community and the continued professional integrity we were able to demonstrate and promote is evident in the successful implementation to more than 48 countries in under (1) year and the entry of over 120,000 Contracts entered each year since.
It became the platform for reporting, end user notification, system alerts, updating data, work-flow, job scheduling, monitoring, ETL and even data entry and migration from other systems.
While the term, Robotic Process Automation is currently all the buzz, the concepts have been around for some time. Please, please however, don't make the assumption that this means it is a build and forget situation. As it grows, and it will grow, you need a strong plan to manage tasks, resources and infrastructure to keep things running. These tools basically mimic anything a human can do, and much more than a human as well. However, a human can rather quickly change their steps in a process if one of the 'source' systems she/he is using has a change in the user interface. Your Automation Tasks will need 'tweaked' to make that change in most cases. Some business processes can be easier than others to Automate and might be two complex for a casual "Automation task creator" to build and or maintain. Be very sure you have solid resources to build and maintain the tasks. If you plan to do more than one thing with your RPA tool, make sure to have solid oversight, governance, resources and a corporate 'champion' or I assure you, your efforts will not be successful.
Robotic Process Automation Defined:
(IRPA) Institute for Robotic Process Automation: “Robotic process automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.”
Wikipedia: “Examples of robotic automation include the use of industrial robots in manufacturing and the use of software robots in automating clerical processes in services industries. In the latter case, the use of the term robot is metaphorical, conveying the similarity of those software products – which are produced to provide a generic automation capability and then configured within the end user environment to execute manual and repetitive tasks – to their industrial robot counterparts. The metaphor is apt in the sense that the software “robot” is now mimicking or replacing a function classically associated with a person.”