I have an issue with the Windows 10 IoT version 10.0.14393.953.
I developped my custom home automation app this one crashed last night at 3:09 AM (according to my logs). And I saw that an update was completed at 3:19 AM...
Since that the device portal shows no process and no app.
See the following screenshot of the device portal:
And there is no information in the device portal:
Thanks
Related
How do I obtain more information, in addition to server logs and trace, on my application that crashes from time to time?
Application crashes can be tracked via the Analytics Console. By using Analytics SDK, the user setcontext api's to set the user in the application. That will ensure the application user data
and the crash captured (when the app starts next time to connect to the Mobilefirst server). This way one can capture the crash logs and analytics from the deviceId and user perspective.
More details:
https://www.ibm.com/support/knowledgecenter/en/SSHS8R_7.1.0/com.ibm.worklight.monitor.doc/monitor/c_op_analytics_data_capture.html#c_op_analytics_data_capture__manually_captured_data (see the [crash report] section)
We use AirWatch as MDM solution. Is there a feature to help troubleshooting for iOS devices, like remote control? Something similar to Help#work in MobileIron.
If AirWatch doesn't support this: is there any other solution for iOS devices?
Whereas remote view using traditional AirPlay requires devices to be running the Bonjour service and cannot be easily retransmitted to different subnets, AirWatch remote view capabilities use the AirWatch Agent instead of Bonjour and can function over different subnets within the same network. If an end user calls with an issue, simply instruct them to start their AirWatch Agent application and then send a remote view request to view their screen.
--> You can only remote view the IOS device when the MDM agent is opened in the foreground. This is an Apple restriction and not an MDM limitation.
Source : https://my.air-watch.com/help/9.1/en/Content/Platform_Guides/iOS/C/Remote_View_Overview.htm
AirWatch has the Remote View feature which allows administrators to assist with troubleshooting by viewing an end user's iOS device from an AirPlay-enabled destination.
Supported destination are :
AirServer for both Mac OS X or Windows
X-Mirage for both Moc OS X or Windows
Reflector for Windows
Ports to configure :
7000 for video on Mac
7100 for video on Windows
5000 for audio on Mac and Windows
Requirements :
iOS 7 and higher devices to run the Remote View command
iOS 7 and higher Supervised devices to run the Stop Remote View command
AirWatch Agent v4.9.3 and higher
In your AirWatch Console, go the Details View page of your iOS device, click on More (the one next to Lock at the top of the page), then click on Remote View. You have to configure a destination before. If it's not done already, click on Add a destination on the 1st screen.
Complete documentation is available on my.air-watch.com under the current name "VMware AirWatch iOS Platform Guide". It's located in "Chapter 6: Additional iOS Configuration".
The Windows phone emulator running Windows 10 has been working since I've installed it and last time I used the emulator was a few days ago. Now for some reason when I load my application emulator does not load the OS.
here's the steps I go throuogh to run the app :
-Run "Mobile Emulator 10.0.10586.0 720p 5 inch 1GB (which is my usual emulator to run)"
Message box saying "Configuring Windows Phone for debugging ... "
Another message box appears saying "Click "Retry" to run the emulator in elevated mode. :
You do not have permission to modify internal Hyper-V network adapter settings, which are required to run the emulator
Click retry on the message box
"Are you sure you want to run Windows Phone Packages?" Click Yes
Configuring Windows Phone for debugging box still running
Phone emulator runs but stuck on "OS is starting..."
Message box appears after leaving it running for roughly 15 mins :
"The emulator is unable to connect t the device operation system :
Couldn't set up the UDP port. Some Functionality might be disabled.
will add this to the steps"
I've followed the instructions from forums to go to Hyper-V Manager and delete the virtual switches and virtual machines - which doesn't work. And I also have Hyper-V enabled on windows features.
Any other solutions would be appreciated, Thanks in advance!
UPDATE : so I've left it running just to see if it works eventually, now another message box appears saying :
The emulator is unable to connect to the device operation system : Couldn't set up the UDP port. Some functionality might be disabled.
UPDATE : So I managed to fix it .. a little. It works for the other apps I have as well as newly created universal windows projects. But this specific app doesn't . I notice that this specific one has the "Configuring Windows Phone for debugging" message pop up whereas the other ones don't.
Why not start fresh?
New OS, new install, everything from scratch.
And don't forget to not play with UAC, OS permissions, the firewall, and do not install anything which would install virtual network adapters. Like OpenVPN, USB modems (including an iPhone), etc.
This is a solution, because your problem could be anything.
How to add a device to MobileFirst Operations Console ?
I face issue in identifying my device in the MobileFirst Operations Console.
Please let me know how to configure my device to be detected in the console .
The only feature related to "devices" is adding device simulation in the Console's Mobile Browser Simulator as described in the following user documentation topic: http://www-01.ibm.com/support/knowledgecenter/SSHS8R_7.1.0/com.ibm.worklight.dev.doc/wl_studio_tools/topics/ttestwl.html?lang=en
The other feature related to devices is Device profiling, as described in the tutorial Getting Started tutorial: https://developer.ibm.com/mobilefirstplatform/documentation/getting-started-7-1/foundation/hello-world/introduction-to-mobilefirst-platform-operations-console/
Device profiling will be made possible after applications that are installed on simulators or devices are used and connect the MobileFirst Server. You can then create device profiling based on... devices.
I have read many articles about the "forward compatibility" of WP apps stating an app targeting 8.0 can run on an 8.1 phone. But I have not verified this on WP Store.
I have published a universal app for WP 8.1 and some users have installed this app. Now I am investigating the various upgrading scenarios happen when Windows 10 Mobile comes out later this year.
Scenario 1: Can a user download and install the 8.1 app with a newly purchased Windows 10 phone? Will it show up in the new, unified Windows Store?
Scenario 2: Can a user who has already installed this app continue to receive updates to this app after he upgrade his phone to Windows 10 Mobile? I have no plan for a Win 10 release at this stage and I will update the 8.1 release in the months to come.
It will be helpful if you can provide me some links about the policies of the new, unified Windows Store.
Yes to both. Existing apps will show up and can be installed from the store. As with the existing stores, users will get the most relevant app for their device. Your existing Windows Phone 8.1 apps will run on and be available for Windows 10 mobile devices. You can update it and expect your users to receive the updates.
This is discussed in the store sessions from Build:
All That is New in the Windows Store and Store: Deep Dive on Publishing Universal Windows Apps
The blog entry Get ready for the Unified Dev Center dashboard preview and upcoming Store changes goes into detail on what you need to do to support various scenarios with the updated store.