How can I manage product according to their status return by shipping panel and update their status into DB please give me some ideas about on it
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I am using shopify admin REST API to fetch status of orders created by customers and admin but there is no single status to check, it has financial status, fulfillment status and sometimes shipping status. An order can be fulfilled if financial status is still pending. Also a restocked item is still showing up as fulfilled. All this is very confusing. I need simple order status like:
created
paid
processing
fulfilled
shipped
delivered
return in progress
returned
how to map shopify order status with above statuses?
All your needs are available to you in three very interesting and very available endpoints that have to do with orders. Namely refunds, transactions and fulfillments. When you download orders with some status filtering, you are being very simplistic and general. Shopify will deliver to goods, but for your purposes of discovering the deeper status, it is up to you to examine those other aspects for the true picture.
Once you get used to this, you'll find it is dead simple to figure out the exact status of an order, and therefore you can deal with whatever you have to deal with.
The events API doc says that the Product update events will be recorded if a product info is updated. But I only see product create event in the list of events. I don't see any product update events. What could be the reason ? Is it a bug in Shopify API ?
https://help.shopify.com/en/api/reference/events/event#products
Right from the API docs you pointed to:
update product_title was updated. The product was updated.
Not sure how you read that is missing, but it is clearly there.
Is it possible for a customer to log into their account on a Shopify store, in order to notify us of a return they'd like to make?
Ideally, a user would click on the item they want to return from their order history and receive an automatic RMA number which they can write on the package.
Is this at all possible? I've scoured the Shopify docs, but I can only find information on how to make returns on the shop side of the process.
https://help.shopify.com/manual/orders/refund-cancel-order
Any help greatly appreciated.
I need to integrate Fedex shipping in my website. I am able to get the shipping rates using the 'getRates' method ad also tracking details for testing purpose using the test tracking number '123456789012' and 'track' method.
But I cant extract the status info details from the track response. Which field should I check to get the status of that tracking number? Or since its a teat tracking number, is there any chance that some fields missing in the response? Please help if anyone knows?
Thanks in advance
By default my store does not allow for backorders. I want some products to be allowed. So I go at the product and change it to allow it. So far so good.
My issue is when someone backorder that product. I want the system to automatically change its status to "ON BACKORDER" (which it's not doing) and, when I have the product on stock it change it again to payment accepted.
Is that a way of doing so? If so, how?
Thanks a lot guys
EDIT
What I would like to do is this:
I want to star selling a product which will only be available 10 days from now, for instnace.
So I add it with zero stock and choose "Allow backorder"
When a client order this product and pay for it, I want their order's status to be set to BACKORDER and for then to receive an e-mail informing this
So do you want that a customer has no ability to buy products that are on backorder? Because now it works how it should be: if product is out of stock=you can't buy it, if it's on backorder=you can buy it with so called negative store level. What you're trying to achieve is probably called Waiting list and is not a default Prestashop behaviour. There are few paid extension on addons.prestashop.com for this