OSX App opens on some machines, not others - objective-c

I have written an OSX 10.9+ app which works fine on all my test machines but two people with laptops have so far said the app opens (shows light under icon) but shows no window but will show the menu for the app with no drop down, it can highlight but does nothing else.
I can't for the life of me figure out why this is happening. I have checked Initial Controller is set in the storyboard. The plist looks ok. No complaints in console. Works on an old iMac from 2007, a Mac Pro 6 core and a New Retina iMac all with Yosemite.
Both cases where it doesn't open are on OSX 10.9.5
This is the screenshot of how it should look when opened:
The app is currently available for free, if anybody can shed some light on it I would be much appreciated.
https://itunes.apple.com/gb/app/bubble-tuner-realtime-chromatic/id972729737?mt=12
Thanks
Geoff

Storyboards are not compatible with OS X prior to v10.10:
NSStoryBoard Class Reference
Availability
Available in OS X v10.10 and later.
I experienced the same thing with a project; only nib/xibs work for OS X < v10.10.

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Edit: added screenshot:
Edit: 2nd screenshot:
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Source: https://support.apple.com/kb/PH21491?locale=en_US
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To use the simulator you have to launch it from xcode by pressing the play button in the top left corner of the interface. If you have already used xcode with an iPhone/iPod/iPad make sure you select simulator from the drop down next the play and stop buttons(press and hold to change what is selected).
If you want to make sure you can access the simulator without xcode, launch the simulator as described above and then right click(or ctrl click) the icon for the simulator and select keep in dock from the options menu.
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